#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6405 Flintridge Dr
Fairfield, AL 35064
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Customer Store Reviews

  • 4.6 out of 396 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (396)
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Showing 1-30 of 396 reviews
Friendly, Helpful and Caring people at this store
The feel of this store is like a family setting. Everyone is so helpful and nice here. To me what makes a store is not the items on the shelf.. IT'S THE PEOPLE INSIDE that works there. THEY ARE THE STORE.
by
    • Recommended
    Greta ppl!!
    Kadarrius is always a great help at the Fairfield store!! Thanks again man!
    by
      • Recommended
      Fairfield Home Depot has 0 customer service
      Black women with nasty attitudes. Need I say more?
      by
        Great news!!!!
        I had a very pleasant trip to the Fairfield Home Depot and got what I needed at a great price, everyone was extremely polite and helpful, will definitely shop there again, praises for management and staff.
        by
          • Recommended
          Great Job!
          Friendly staff and great customer service at this store location. From the time we walked in the door to the check out. Patience stopped what she was doing to open up a register to check us out.
          by
            • Recommended
            My opinion I will say the employee are very good helping me out and every one else as well in the homedepot
            I bought a washer & Dryer very nice Merchandise i.had big dent but the team took care of it
            by
              • Recommended
              Great customer service
              I drive pass a competitor to shop at The Home Depot in Fairfield because the staff are friendly, the store is clean and not cluttered and they want my business by the way they greet and treat me on a consistent basis!!!
              by
                • Recommended
                Great salesmanship
                I will always remember Kimberly Washington as the friendliest salesperson. She was happy to help me and was very friendly.
                by
                  • Recommended
                  No respect from Management and employees
                  Hardware poorly organized. Cashier was not familiar with 18 months interest free offer if purchased over $500.00. No assistance offered to help with loading lumber on my trailer.
                  by
                    Great Customer Service
                    Im a regular customer at Fairfield Home Depot for a reason. Im respected there and its like visiting family
                    by
                      • Recommended
                      Pleasant experience from start to end
                      I appreciate the pleasant greeting I receive from start to end from entrance to exit at the Fairfield Home Depot.
                      by
                        • Recommended
                        Price of lumber!!!
                        I have my eyes on one of the sheds. Waiting for the price of lumber to drop so I can build my own.
                        by
                          • Recommended
                          Shopping Experience
                          Great store to shop at, but its difficult to find assistance when needed. I waited at the key machine 15 minutes to find help.
                          by
                            • Recommended
                            Good store
                            Had what I needed. Easy checkout.
                            by
                              • Recommended
                              Great Store
                              The customer service in this store is AWSOME!
                              by
                                • Recommended
                                The Sales Associate Candace was very polite and courteous, she asked if I found everything I was...
                                The Sales Associate Candace was very polite and courteous, she asked if I found everything I was looking for. Not only was she polite to me …….. but to others Customers too.
                                by
                                • Verified Purchase
                                • Recommended
                                Loved the friendly employees.
                                Loved the friendly employees.
                                by
                                • Verified Purchase
                                • Recommended
                                There were no carts in the garden center on which to load heavy items.
                                There were no carts in the garden center on which to load heavy items.
                                by
                                • Verified Purchase
                                • Recommended
                                Friendly, helpful and knowledgeable staff.
                                Friendly, helpful and knowledgeable staff.
                                by
                                • Verified Purchase
                                • Recommended
                                This store is consistently well stocked and clean. The staff is courteous and the paint departme...
                                This store is consistently well stocked and clean. The staff is courteous and the paint department is well staffed with impressively capable employees; especially those responsible for coloring/tinting services. Sufficient staff is always available to assist at the self checkout areas .
                                by
                                • Verified Purchase
                                • Recommended
                                Excellent shopping experience. Clean, orderly, attractive set up. Helpful, warm associates, able ...
                                Excellent shopping experience. Clean, orderly, attractive set up. Helpful, warm associates, able to direct to proper area for products needed without making one feel intrusive.
                                by
                                • Verified Purchase
                                • Recommended
                                The store was very clean. Workers always greet me with a smile. Home Depot is my place to be!!
                                The store was very clean. Workers always greet me with a smile. Home Depot is my place to be!!
                                by
                                • Verified Purchase
                                • Recommended
                                The people that work in this store are very helpful and friendly they make it fun to shop there. ...
                                The people that work in this store are very helpful and friendly they make it fun to shop there. Customer service in that building is 1000%. And they are willing to help in anyway they can. The aisle was clear not cluttered. I was able to find some of the things I needed some was outta stock. But overall my experience in that store was a great one!
                                by
                                • Verified Purchase
                                • Recommended
                                The Associats at the checkouts were very swift and friendly
                                The Associats at the checkouts were very swift and friendly
                                by
                                • Verified Purchase
                                • Recommended
                                The Customer Service was Excellent. and the store was neat.and organized
                                The Customer Service was Excellent. and the store was neat.and organized
                                by
                                • Verified Purchase
                                • Recommended
                                Store was clean and cashier was awesome
                                Store was clean and cashier was awesome
                                by
                                • Verified Purchase
                                • Recommended
                                Real nice store. Wide variety of products.
                                Real nice store. Wide variety of products.
                                by
                                • Verified Purchase
                                • Recommended
                                I shopped another big box store and could not find what I was looking for .Walked right in to the...
                                I shopped another big box store and could not find what I was looking for .Walked right in to the garden department was greeted and ask if I needed help, when to the area of the store well marked found my product and saw other sale items I needed. checked out and gone fast trip.
                                by
                                • Verified Purchase
                                • Recommended
                                Amadou S. Saye was very helpful.
                                Amadou S. Saye was very helpful.
                                by
                                • Verified Purchase
                                • Recommended
                                Overall like all home depot's to me the people make the store. As the say one bad apple spoils th...
                                Overall like all home depot's to me the people make the store. As the say one bad apple spoils the whole batch. Well Ms.Patience is the bad apple. She need to be more of a supervisor and teacher rather than be like the slave master and the slaves. In order to get respect you show respect. That she does not do. I'm a frequent at the store in Fairfield and spends alot of money there. I have witnessed and heard her be rude to worker. Example a worker came in early I guess and had arranged to leave a hour early. I was in line and the worker asked her could she go ahead and leave. Patience said can you stay your time. The worker said I need to leave per our agreement. Ms Patience said ok just go ahead and leave." I see how I need to handle you from now own. See if I ever do anything for you". Me and another customer said wow how rude. Ms Patience seem to need some more supervisor training and not use her position to bully pple and talk to them any kind of way
                                by
                                • Verified Purchase
                                Showing 1-30 of 396 reviews

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