Reviews for Ellicott City #2566

I was able to accomplish this project with the help of my local Home Depot in Ellicott City, MD. I couldn't be happier with the outcome!!

I like the Ellicott City Home Depot. They provide Great service in my neighborhood!, with everything I need.

When I went into Home Depot today I was greeted by a very friendly gentleman at the paint counter. He was very patient, knowledgeable, friendly and helpful! Once we figured out what I needed, my paint was mixed and I was out of there in 5 minutes!

Everyone I spoke with said hello and was very helpful!

This employee named Rico made my day. I wasn’t having a good day, but this employee took the time to ask me how I was feeling. He made me feel like somebody actually cares while helping me find the product I need it. thank you Home Depot for hiring this great employee.

I would like to praise a great employee of yours in the Ellicott City Home Depot. His name was Tom Dutton. He was very helpful and answered all my questions I hope he gets recognized for his hard work. Thank you

Its always nice when someone is friendly as you check out. Today was no exception. I got my stuff and checked out with no issue.

Excellent customer service from ( vanity arrived damaged, had to reorder.) He knew exactly what to do and got it done in a timely manner.

Paul and Dave in millwork are great and can make suggestions to help you order your doors and windows. Rosa and Tanya at the Pro desk are always upbeat and ready to help with anything that you need.

Peter P in flooring did an amazing job. He was professional, patient and helpful making suggestions and giving us alternatives to improve our project One of our best experiences at the store as customer service was A +

In shop for perennials at The Home Depot in Ellicott City. There is always a good selection of well cared for flowers to choose from. The prices are a good value and it is easy to park near the garden center and load my car. Check it out!

Out of stock of a number of items, no help even when asked multiple times for assistance cutting lumber (no one showed up after 25 minutes). The only good thing is all the cashiers seemed nice.

My last visit to the store found that materials that the web-indicated were present (99 sheets drywall, 2 stainless steel locking hasps) were present but none were found. The hardware section seemed like someone had gone through and thrown tons of wrong items in may of the boxes of goods. There were no hasps, but lots of other unrelated hardware in the hasp boxes. There were no sheets of 5/8 drywall to be found, except several damaged ones on the damaged cart- BUT HD no longer offers the traditional 70% discount on damaged building materials (only 20%) claiming to send materials back to suppliers. [what supplier would take back drywall damaged by an in-store forklift operator?] We also wanted a toilet brush, but only one intact set was found with no bar-code to scan. And all this on Father's day weekend!

Not one employee was helpful or even remotely nice. If I could give a negative 10 I would

I could frequently find lumber scraps that I needed for small repair/construction projects out of the damaged lumber on the damaged lumber cart in the store. What a deal that surely kept this damage material out of the landfills! No Longer. Such a loss for the environment too!

Brad helped me find the battery for my keep fob very quickly, James was very friendly when coming into the store

Poor customer service from the special assistant store manager!

Went to this location with a vision for a product in mind. Mr. Peter from the paint dept helped me. He was able to help me locate the items needed to finish my home product! Thank you so much. Great service.

I always have a pleasant experience at this location. And always receive help when needed

Happy with my purchase most happy with customer service I received from Jasmi with her great help appreciate u

Employees are very friendly and helpful but this store is a mess

Installed well and works great.

An older Asian lady stood 2ft from me while I scanned $250 worth of items and then rifled through my completed purchase insinuating I was stealing something. Most disrespectful experience ever at Home Depot. Who steals furring strips and pegboards at 7am?!

I buy my home improvement stuff from this store for the last several years and I am happy about it. Returns are easy and usually takes less time than in other stores.

Stopped by at 2:30pm, was told by 2 separate people that someone will come help me shortly. Waited about 30 minutes then a friendly cash told me no one works in paint department until 4pm………what a waste of trip……

The Home Depot in Ellicott City consistently provides just what I need for my home improvement needs. It isn't just the supplies. It is the expertise to help me be successful by providing the nuances of every detail I should consider as I tackle the DIYs on my list as a home owner. From the Lumber Dept to the Paint Dept to Hardware and on through the Checkout, each associate has been approachable, knowledgeable and encouraging. I definitely recommend the Home Depot in Ellicott City for your home improvement projects.

Nice place.Great variety

I spoke with Rosa at the customer service desk, and she was terrific. Helpful and professional.

The employees in this store are so helpful! They go above and beyond to help customers. Thanks Chuck, Malik, and Yancy for all your help.

Store Manager Elaine jumped in to help me and was extremely pleasant and efficient!