Reviews for El Cerrito #643

The associates are very courteous and helpful. I would recommend Home Depot especially if you need assistance right away.

Excellent

We shop at your store a lot. The last time we were there, we attempted to ask one of your employees a question and instead of stopping to answer our question, he kept walking answering as he passed us. Not very courteous. Been hearing some bad things about your stores and your employees, maybe they need training on how to be more sociable with patrons.

I am chemically sensitive and found this store less toxic than the Emeryville Home Depot, Orchard Supply, and even one of my local hardware stores that I go to. Though of course it is still Home Depot and filled with products that are hard for those who are sensitive to tolerate. The the person in Lumber who helped me out I believe is named Carlos. He suggested I speak with Luis in hardware for some of the help I needed, and Luis was great too. For customer service, Destiny helped me out the next day when I had some trouble with one of my purchases. She was excellent. Particularly if you need to ask disability accommodation, which I did, I recommend requesting her. She is the reason I am taking time to write a review.

This store had the worst customer service. Not only was i not assisted in the store. After several request, I wasn't assisted to my vehicle with my purchased merchandise.

Great store. Outstanding service from MEAGHAN and CRIS. EXCELLENT company representatives. Both professional, patient, knowledgeable, with a sense of humor. Made my purchase knowing I had everything I needed for the job and could return anything if necessary. Whatever MEAGHAN and CRIS are being paid, it's not enough. In the world of retail, people like MEAGHAN and CRIS are the pearls of great price. They should be treated with respect and acknowledged for their outstanding service on a regular basis. Also, ask MEAGHAN and CRIS if there are any more like them at home. If so, run [do not walk] to recruit anyone with the same outstanding qualities in their DNA.

Better this trip than most.

Isaa and Eric F. were awesome in assisting with lumber for my fence. Tamara is an awesome cashier and was very friendly and helpful as well. Great experience and team members. As a business owner I know the value great team members add to your company!

Always very friendly associates

I love the selection of products in this store. I have never come here and not found what I was looking for. It is sometimes hard to find an employee to answer a question, but when I do, they really know their stuff.

Employees are very nice. Store is pretty clean. I usually know where to find what I want so I don't need to ask. I order a lot of windows and Eden in the Window department is very very good. I order all my windows only through him. thanks

I was there today to buy some garden soil and not only was it on sale but the employees went out of their way to help me, especially the young man who helped me load the bags into my car trunk.

Always find what I am looking for and cashiers are helpful.

My Experience at what I consider to be My Home Depot has always been a pleasant experience

Ed in lumber was great. He asked in detail about my project; offered several product options and was extremely helpful. A great rep for your store.

What makes this store great are the brave souls who keep showing up to work there. Some of them have actually helped me with what I needed. Just yesterday, it was Ed, who quickly helped me at the panel saw, all the while very friendly. Other times, it has been old timer electricians and contractors who work at this purgatory and are capable of giving correct answers. In this case, five stars means less entirely bad than other Home Depots might be; that's the true meaning of five stars!

Found what I wanted. Very nice customer service, the sales person and the cashier as well.

Very Clean, Fast service

Home Depot store in El Cerrito has a great shopping list they also have great staff that helps you in many ways I will be proud to recommend this store to anyone and any of my friends thank you.

This has been my go to store for many (many) projects. Usually very clean and friendly. Most workers are friendly and informed and will try to help with advice given their experience with the type of project. I've even given some thought to working here after I retire.

Excellent in all aspects

Good store

All the employees I spoke with on that they were very helpful very well-mannered very nice I would love to go back to your El Cerrito store they know their job you guys train them very well

The products were easy to find, the employees are always willing to help.

This is my favorite Home Depot store not just for its proximity to my residence but also for its great number of product selections. The employees are also very helpful and have a can do attitude. They are there to help you with any questions you have and quite generous with their time. You wont feel that you are being rush. Great place to shop.

Best store

Great garden section!

Nice store helpful employee.

El Cerrito Home Depot , is definitely the place to buy your gardening , home improvement or about anything else yo can think of. Staff are very polite , pleasant and very knowledgeable about the products to help you with . Floors are very clean because they are continuously vacuumed and buffed. Products are well stocked and easy to locate .

It’s a poor sad little store, frequently out of stock with common items, terrible lumber selection and quality, and most times you can’t complete your pick up list there. That said, it’s MY little store, And the employees are fabulous, pro desk excellent and ALWAYS helpful. Pro loaders courteous & helpful. Carolina & Miguel have helped me spend $70k there this last year, and my orders get done. So, maybe better inventory levels, more & longer lumber, better plumbing/electrical/trim board restocking- and you might have a decent place for contractors to shop.