Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (608)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 608 reviews
May 1, 2023
My husband and I have purchased many garden items,tools the last two months for the new home we bought and are still buying!
We bought the perfect small round table and two chairs,beige in color! It’s perfect for our small breakfast area! Wasn’t hard to put together either!
by
Recommended
May 1, 2023
Employee Sydney in garden
Sydney was very kind and helpful, in garden check out.
by
Recommended
Mar 17, 2023
Superb Customer Service
I'm 8 & 1/2 months pregnant with some big home repairs to do. James, The Tool Tech, in the rental department and Bryan in the sheetrock department went above and beyond to help me achieve the perfect rental truck with the perfect materials needed for the job. They even had it loaded before I was out the door! James was efficient in the truck rental return process and these guys really made a woman feel welcome and safe. I even learned quite a bit! Thanks y'all.
by
Recommended
Feb 9, 2023
ProDesk crew is amazing!
We love our visits & personal experiences we have with the ProDesk Crew
by
Recommended
Feb 1, 2023
Employee by the name Demitree
We almost always get the best experience, the staff always goes above & beyond but now a manager by the name of Demitree has made our experience that much more better! He makes it a point to go out of his way to assist us anytime he sees our crew
by
Recommended
Jan 11, 2023
Friendly
I can find everything I need
by
Recommended
Jan 10, 2023
There are so many beautiful things we woman want to get.
so many choices to up -grade our home.
by
Recommended
Jan 2, 2023
Always Great!
No matter what time we go to Home Depot, the employees are always friendly and willing to assist. The store is kept organized as can be expected and clean.
by
Recommended
Dec 20, 2022
They went above and beyond!
I was purchasing my first Tuff Shed. It was easy to design it online and I had so much help from Harry. The manager, assistant manager, and the cashier who helped me were all awesome! I paid on a card I didn’t really want to use. They let me go back up, refund it, create a new order so I could pay with my home depot credit card with 24 months no interest. This store was amazing! Thank you!
by
Recommended
Dec 10, 2022
I went to 2 places else where and could not find my light bulb, I went to this Home Depot and they helped me find it
Glad that I know now where I can go to find this particular light bulb! My house has all different kinds. Glad these 2 associates took the time to help me find it!
by
Recommended
Dec 7, 2022
Good to go to
Have used this store for many years. It is convenient location most of the jobs I have.
Have got to know some of the guys at pro desk by name and the usually know mine. Then there is Darius , good help outside and interesting guy, always in a good mood.
by
Recommended
Nov 19, 2022
Time wasted
I went to the East Lubbock store today (11/18/2022) to order ceramic flooring. They had difficulty finding the product in the store (even though the website showed it was in stock). I spent over half an hour while the associates tried to find it. They couldn't find the tiles, but agreed to deliver it to my home. An hour later the store called to tell me they actually did not have the tiles in stock and would not get them again. I told the person who called, "I'm very disappointed to hear that." The person from the store then asked when I can come back to the store so they could refund my money. No effort to try to keep my business (over $900 purchase), and in fact seemed more interested in finishing the phone call as soon as they could. I'm going to look at purchasing my floor tiles somewhere more interested in actually earning my business.
by
Nov 8, 2022
Great store!!!
Happy camper! Will buisnes again. Had the items I needed when 2 other did not. Prices were reasonable. Cashier was friendly
by
Recommended
Oct 24, 2022
Josefina is rude
Literally went in for an exchange i had forgot the card i had just used for the purchase their policy requires the card used I totally get that but being condescending and repeating over and over we don’t do switch outs and mouthing off as im walking away completely unacceptable
by
Sep 14, 2022
Very disappointed
We purchased a washer/dryer. Were told we were out of delivery range & could not pick up at store due to not doing that anymore. We had it delivered at daughter's house in Lubbock. We were told by delivery guys they could have delivered w/d to our home & installed it also.
by
Sep 5, 2022
Poor to no customer service
No help from any employees from time I entered to time I left. Had to load a couple hundred pounds of bagged sand and Maneuver the heavy cart through the store, employees just looked at me and went back to what they were doing.
by
Aug 2, 2022
Overall experience
I am disabled and used your scooter as I knew I would be in various locations throughout the store. I found the aisles to be somewhat narrow to navigate with the scooter and there was re-stock merchandise inconveniently off-loaded and several aisles were blocked.
by
Recommended
Jul 26, 2022
Customer service
Home depot rep Margie was very helpful.
by
Recommended
Jul 23, 2022
Not sure if I will shop here again
When trying to leave the store the shopping cart locked a wheel preventing me from using it to take my purchases to my vehicle. After looking around and not finding any store personnel to help, I had to gather up my boxes and carry them out without the cart.
by
Jul 23, 2022
Amazing help even when busy
They work together to get a costumer help even when running around busy
by
Recommended
Jul 11, 2022
good experience
weed eater good price. had battery and charger with item. .new item cheaper than used one on line.
by
Recommended
Jun 13, 2022
Loaders are a blessing...As a woman it's hard to carry things..
I drive 2 hours to shop at this store because the people is so friendly and accommodating. There is not a store in my town, so most of the time, I order online and oick up in Lubbock...There is this loader Nasser that loaded a bunch if items in my truck always with a smile and a precious attitude... Thank you Mr. Naseer, for people like you it's easier to run businesses!!
by
Recommended
Apr 14, 2022
Amazing service from start to finish
I came in to this location on my way home from work and from the time I entered the building till I checked out—everyone was helpful. Kudos to this TEAM
by
Recommended
Mar 24, 2022
EXCEPTIONAL CUSTOMER SERVICE
Kind, helpful, employees who really cared about helping me with my project
by
Recommended
Mar 11, 2022
Great friendly people
It's always a great experience when dealing with the home depot employees there so friendly and so willing to help.
by
Recommended
Jan 25, 2022
Very helpful/friendly customer service
Yazmine was very friendly and willing to help!
by
Recommended
Dec 31, 2021
Great products and Great service!
I purchased two storm doors, so glad I chose Home Depot for the purchase!
by
Recommended
Sep 30, 2021
great store
always a friendly and well managed store and convienent.
by
Recommended
Sep 22, 2021
Easy to find what you n3ed
I enjoy going here because its easy to find what you need and when you cant the employees are always very helpful
by
Recommended
Aug 4, 2021
Ben on contractor desk was extremely efficient in processing my order.
Ben on contractor desk was extremely efficient in processing my order.