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Filter Reviews By:Rating, Profile, Gender, Age (413)
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Showing 1-30 of 413 reviews
Nov 14, 2020
The store was clean and organized, however, the front end lead person has an attitude and a half....
The store was clean and organized, however, the front end lead person has an attitude and a half. I’ll carry my business elsewhere.
by
Verified Purchase
Oct 21, 2020
I live near Roanoke, Virginia and haven't had the pleasure of shopping at the Danville store unti...
I live near Roanoke, Virginia and haven't had the pleasure of shopping at the Danville store until this evening when I was looking for an outdoor patio heater and found there were none in my area. When I called the Danville Home Depot my call was taken by an extremely nice customer service representative named Karen. She was friendly and warm and answered all my questions. Because I called around 8:45 p.m. and my purchase took about 30 minutes, she must have had to stay past closing, but she didn't act like she minded at all. She arranged for my item to be picked up by my husband next week and made my purchasing experience stress free. If the other Danville Home Depot employees are anything like her, I would recommend this store to all my family and friends. My sincere thanks!
by
Verified Purchase
Sep 29, 2020
Very unfriendly. not helpful. Couldn't care less about customers
Very unfriendly. not helpful. Couldn't care less about customers
by
Verified Purchase
Sep 17, 2020
Great job Percy and Rich! They gave us customer service that has not been given in years! Thank...
Great job Percy and Rich! They gave us customer service that has not been given in years! Thanks for taking pride in your job and being hardworking. You are a breath of fresh air! Hopefully, you will be working our next visit. Keep up the excellent customer service!
by
Verified Purchase
Recommended
Sep 11, 2020
The store is clean and stocked. Yvonne was an amazing help and knows her job well. Helped us with...
The store is clean and stocked. Yvonne was an amazing help and knows her job well. Helped us with our countertop purchase and explained everything throughout the purchase. She answered all our questions without hesitation. Yvonne is an amazing asset to this location! We will return with our future home projects.
by
Verified Purchase
Recommended
Aug 30, 2020
Very helpful and knowledgeable
Very helpful and knowledgeable
by
Verified Purchase
Recommended
Aug 8, 2020
Pleased with services rendered. Personnel were polite and courteous as they provided assistance....
Pleased with services rendered. Personnel were polite and courteous as they provided assistance. We were not ignored as in some competitors. Special thanks to Yvonne Kalz for her special assistance and comments pertaining to the products we purchasing and having delivered.
by
Verified Purchase
Recommended
Jul 31, 2020
Much better service than Lynchburg store. I live in Gretna va. I'm almost in the middle between b...
Much better service than Lynchburg store. I live in Gretna va. I'm almost in the middle between both stores. I'll be going to the Danville store from now on.
by
Verified Purchase
Recommended
Jul 22, 2020
Katrina Rogers was wonderful I felt I made a new friend.
Katrina Rogers was wonderful I felt I made a new friend.
by
Verified Purchase
Recommended
Jul 16, 2020
The non wearing of mask os a risk to all...You are either helping society by being a part of the ...
The non wearing of mask os a risk to all...You are either helping society by being a part of the solution and not a part of the problem. You let those who are a part of the problem bring it into your store and you ignore it...Unacceptable
by
Verified Purchase
Jul 13, 2020
Great customer service !!
Great customer service !!
by
Verified Purchase
Recommended
Jul 11, 2020
That assistant store manager Percy Is very helpful and the sale cashier Denise was very friendly....
That assistant store manager Percy Is very helpful and the sale cashier Denise was very friendly. They made my trip to Home Depot that much better by them being there to help me.
by
Verified Purchase
Recommended
Jun 25, 2020
I was lied to about her refunding my card after she rang up the rang item. It was hundreds of dol...
I was lied to about her refunding my card after she rang up the rang item. It was hundreds of dollars too and I am beyond upset.
by
Verified Purchase
Jun 21, 2020
The customer service in this particular store is AWFUL!!! I stopped shopping at this location yea...
The customer service in this particular store is AWFUL!!! I stopped shopping at this location years ago, but decided to return based on a sale. I thought that after 5-6 years that the service would've improved....WAS I WRONG!!! I was the only customer on line behind 1 that was being served and waited for 20 minutes while 2 other store attendants stood behind the counter doing absolutely nothing!!! When I was finally served, there was no friendly communication exchange like, "Sorry for the wait or have a nice day". CUSTOMER SERVICE TRAINING IS A DEFINITE MUST AT THIS STORE!!!
by
Verified Purchase
Jun 21, 2020
Everyone at this store is very helpful and prices are very competitive.
Everyone at this store is very helpful and prices are very competitive.
by
Verified Purchase
Recommended
Jun 18, 2020
The Home Depot Danville store is the best. It is always very clean, all employees are friendly an...
The Home Depot Danville store is the best. It is always very clean, all employees are friendly and helpful. The pro desk is outstanding and if we need something special they always make sure we get what we need. Al is the best!! Being in property management for over 30 years, you recognize the importance of team-work and having employees that take pride and doing a great job. The store is well managed and maintained. It is a pleasure being a customer at the Home Depot Store #8493 in Danville Va. I rate the store as excellent.
by
Verified Purchase
Recommended
Jun 18, 2020
My experience in the Danville, VA store was excellent. All employees I encountered were very cour...
My experience in the Danville, VA store was excellent. All employees I encountered were very courteous and helpful. The store itself and restrooms were clean. My experience at this store was excellent.
by
Verified Purchase
Recommended
Jun 14, 2020
Everyone is friendly and have great knowledge about all products and services. And the customer s...
Everyone is friendly and have great knowledge about all products and services. And the customer service is great!
by
Verified Purchase
Recommended
Jun 11, 2020
Jacinta is a great employee and provides great customer service!
Jacinta is a great employee and provides great customer service!
by
Verified Purchase
Recommended
Jun 8, 2020
Manager is awesome, she’s helped me twice and both experiences have been great. Appreciate her help.
Manager is awesome, she’s helped me twice and both experiences have been great. Appreciate her help.
by
Verified Purchase
Recommended
May 28, 2020
Home Depot is normally my favorite home improvement store but I have to change as none of the emp...
Home Depot is normally my favorite home improvement store but I have to change as none of the employees that I encountered were wearing face masks or distancing during this highly contagious time of covid 19 virus.
I hope they take up these precautions soon or I cannot go back as I am in the high risk category.
by
Verified Purchase
May 15, 2020
I was traveling and shopped at this store to buy a needed supply for a home project the next day....
I was traveling and shopped at this store to buy a needed supply for a home project the next day.
I was delighted to have the most helpful and efficient associates in the paint department and at checkout.
by
Verified Purchase
Recommended
Apr 28, 2020
Customer especially Stephanie were really great!
Customer especially Stephanie were really great!
by
Verified Purchase
Recommended
Apr 17, 2020
Friendly and helpful staff, from the beginning of my visit to the end!
Friendly and helpful staff, from the beginning of my visit to the end!
by
Verified Purchase
Recommended
Apr 15, 2020
Employees are always helpful and friendly and everything is easy to find
Employees are always helpful and friendly and everything is easy to find
by
Verified Purchase
Recommended
Apr 6, 2020
Even with the Pandemic in place, the store associates were friendly and helpful which enhanced by...
Even with the Pandemic in place, the store associates were friendly and helpful which enhanced by purchasing experience.
by
Verified Purchase
Recommended
Mar 28, 2020
I like how you put the yellow tape for social distancing. Makes me comfortable. Checkout was ea...
I like how you put the yellow tape for social distancing. Makes me comfortable. Checkout was easy and fast. April was friendly and awesome. Also, our favorite Associate, Tiffany was really multi-tasking. Way to go Tiffany. You all “Nailed it” on this Beautiful Day !!!!
The Home Depot did it again !
by
Verified Purchase
Recommended
Mar 18, 2020
The store manager Mr.Smilie Percy Spivey is awesome. He worked all across the store with no sweat...
The store manager Mr.Smilie Percy Spivey is awesome. He worked all across the store with no sweat. I needed help with buying a washer and dryer and there he came around the corner smiling willing to help. Mr. Percy knows his products and helped me pick the best product for me. He knew how to use the computer to make the transaction understandable, smooth, and easy. Thank you Percy for an awesome experience. You are A Winner !
by
Verified Purchase
Recommended
Mar 9, 2020
The store was clean, checkout was fast, most of the employees were friendly when you spoke to the...
The store was clean, checkout was fast, most of the employees were friendly when you spoke to them. Some said hello first. I found great products that I was looking for. Carol at paint was a Sweetheart, Karen at customer service is awesome, and Jennifer at checkout was helpful.
by
Verified Purchase
Recommended
Feb 12, 2020
This is a great store, has very helpful employees, and if you need help in the paint department, ...
This is a great store, has very helpful employees, and if you need help in the paint department, Trish is the best help that you can ask for.