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Filter Reviews By:Rating, Profile, Gender, Age (378)
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Showing 1-30 of 378 reviews
Sep 6, 2022
Great Service
I needed service in 3 different areas and was met with helpful friendly staff in each department. At this time with short staffing, I was so impressed with the knowledge and helpfulness of each employee. Even the checkout staff was friendly. I will be back.
by
Recommended
Aug 30, 2022
Very friendly cashier!!
Katherine Renee at the cold spring store always wears a smile & provides great customer service! She’s always helpful no matter the situation
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Recommended
Aug 17, 2022
Awesome Cashier
Cashier Renee at Cold Springs home depot rocks!
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Recommended
Aug 6, 2022
Cashier Friendliness
Katherine helped me find a product!
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Recommended
Jul 28, 2022
Great customer support
This Home Depot has great customer care and support -- they make it a point to check on you and see if there is anything they can do to assist.
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Recommended
Jul 16, 2022
Friendly Store
I am older and the tools I used as I got older were not as good as the new ones out there now. I had a friendly, knowledgeable, staff member that explained to me how much more production I could get out of one of t " newer " saws for about the same money than the saw I had grown up with. I finished my project with time to spare thanks go the upgri no in saws. Thanks staff for saving me time and money !
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Recommended
Jun 29, 2022
Best Experience in a Retail Store in Years!
I had a return with a receipt on my phone that took less than 5 minutes, no hassle, no wait.
I had 2 helpful employees point me in the right direction happily.
Rob in Millwork spent an hour with me looking over, counting and checking me out on some tile selections and even had it repackaged and ready for my husband to pick up just 3 hours later!
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Recommended
Jun 19, 2022
I love my local HomeDepot
Great service and selection. My first place to shop for stuff for my house
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Recommended
Jun 4, 2022
Not a friendly place…
Spent over $500 in tools and supplies. Man in tool department was rude and made me feel like I was an inconvenience. Milwaukee drill combo was in overhead compartment. He had to get a ladder.
by
May 17, 2022
HomeDepot
Love this store people are nice
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Recommended
May 16, 2022
I really enjoy shopping there , usually can figure what we
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Recommended
May 13, 2022
Excellent Customer Service
I encountered 2 employees in the lumber department. They were quick to offer assistance and answered my question clearly. The cashier Sherry V was pleasant and quickly rang up my order.
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Recommended
May 2, 2022
Great deal and great customer service.
Bought riding lawn mower and received great customer service and assistance from the manager down to loading it on my trailer.
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Recommended
Apr 30, 2022
Rob made the entire process enjoyable.He walked us through every part
I am thrilled that Home Depot has such knowledgeable staff that love what they do.
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Recommended
Mar 24, 2022
Customer service.
I was in need of help with choosing tile to match my current tile and Tyler was very knowledgeable, kind and patient with me. Cora , the cashier met me with a smile on her face. Thank you Home Depot.
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Recommended
Mar 12, 2022
Helpful Employees
I need a riding cart to shop. None were working. An employee helped me by getting what I was shopping for and helped to the customer service desk to check out as it was closer than the regular check out area. Now that’s SERVICE!!
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Recommended
Feb 24, 2022
Great store
Employees are normally nice and willing to help if you ask them. And the store is always clean and stocked with product. I would say this store is better than the other home improvement stores in this area.
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Dec 14, 2021
Clean and organized
The Cold Spring store is clean and organized. The staff are readily available to assist thier customers when the need arises.Items can be found within a timely fashion.
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Recommended
Nov 28, 2021
wonderful experience
The employees went above and beyond what I expected. I was looking for a tool and not sure what brand and the young man who was helping me did not know the answer to one of my questions so he went to find another employee who could answer my questions
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Recommended
Nov 15, 2021
Great store!
Was so happy to take advantage of a special sale, and I’m so glad I did.
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Recommended
Jul 30, 2021
If you need a washer and dryer shop Home Depot in Cold Springs, KY. 41076 and ask for a young sal...
If you need a washer and dryer shop Home Depot in Cold Springs, KY. 41076 and ask for a young salesperson with the first name of Mark #MCW1U7T reviewer MCW1U7T
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Verified Purchase
Recommended
Jul 24, 2021
Very Friendly Service ! Very Polite ! Told me exactly where to find items I was looking for ! 2 O...
Very Friendly Service ! Very Polite ! Told me exactly where to find items I was looking for !
2 Other Associates greeted me also !
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Verified Purchase
Recommended
Jul 20, 2021
Excellent service at this store.
Excellent service at this store.
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Verified Purchase
Recommended
Jul 9, 2021
Check everything you buy from here. They put returned items right back on the shelf without check...
Check everything you buy from here. They put returned items right back on the shelf without checking them. I have had this problem twicer at this store, and they don't even care enough to hear you out when you come in. They have wasted enough of my time. I won't be returning to this home depot.
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Verified Purchase
Jun 10, 2021
Tyler, in the paint department, was in the area he was supposed to be in. We did not have to wait...
Tyler, in the paint department, was in the area he was supposed to be in. We did not have to wait around for someone to come and help us. Other places you have to wait until they get someone in there.
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Verified Purchase
Recommended
Jun 7, 2021
Great employees! Always able to find a helpful hand in this store. Thanks all!
Great employees! Always able to find a helpful hand in this store. Thanks all!
by
Verified Purchase
Recommended
May 28, 2021
Visited this location to get the annual mulch for our yard. I purchased 30, 2 cu ft bags for the ...
Visited this location to get the annual mulch for our yard. I purchased 30, 2 cu ft bags for the volume price of $3 per bag. My vehicle (Honda CR-V) would not easily hold all 30 bags, so I had to make 2 trips. The cashier and the lot attendant were very helpful, understanding and had a great attitude in assisting me with this transaction. Danny, the lot attendant was concerned that I made the right purchase because smaller bags were on sale, but I opted for the larger bags to have less bags to have to deal with. He also helped load all of the bags into my vehicle and suggested splitting the load in order to not put too much weight on the vehicle. I had a very positive experience getting my annual load of mulch at the Cold Spring (#2323) Home Depot.
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Verified Purchase
Recommended
May 23, 2021
This store is phenomenal. Eveyone is so friendly and knowledgeable. The store is clean and well m...
This store is phenomenal. Eveyone is so friendly and knowledgeable. The store is clean and well managed. If an employee doesn't know how to help, they find someone that can. Excellent store!
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Verified Purchase
Recommended
May 21, 2021
Always clean and usually has what i am looking for. Nice variety!!
Always clean and usually has what i am looking for. Nice variety!!
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Verified Purchase
Recommended
May 19, 2021
Store is well organized and staff is willing to assist in helping one find the items looking for....
Store is well organized and staff is willing to assist in helping one find the items looking for. Customer service was excellent. Jennifer D looked on the Home Depot site to find the available of items that were not in the store, saving me time.