#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(614)901-0410
Tool & Truck Rental(614)901-0400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6333 Cleveland Ave
Columbus, OH 43231
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 628 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (628)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 628 reviews
friendly personnel
Salesperson: DXR6282 was a great guy thanks for the help
by
    Great service
    I get great service every time
    by
      • Recommended
      Great Customer Service
      All the young employees should try and emulate Bill! Bill went above and beyond! He is why I will have my husband and his associates choose home depot over the competition! What a great buying experience!
      by
        • Recommended
        My Home Depot
        I have bought so much that there isn't any specific product. Everything I have purchased has meeted or exceeded expectations.
        by
          • Recommended
          My go to Makita supplier!
          Great people, great service!
          by
            • Recommended
            Awesome Service!
            When I thought the store didn't have what I needed I asked and got everything. The employees worked together to help me get my supplies and were very friendly. Said they would see me next time! Such a great experience.
            by
              • Recommended
              Staff was friendly and helpful!
              Staff was friendly and helpful!
              by
                • Recommended
                Amazing Customer Service
                There was a gentleman by the name of Koda or Coda who went above and beyond to help me at this store. It was a great shopping experience!
                by
                  • Recommended
                  In stock
                  Had to grab some paneling. They had what I needed. Cabo cut it down to size for me. All is good. Like this place
                  by
                    • Recommended
                    RAINY OUTSIDE but the STAFF made my day Much Brighter
                    Friendly staff joked with me as we entered. I was also quickly and accurately assisted by Timothy. This allowed me to shop quickly and without any stress of not finding the right materials. (I'm redoing my Mom's house as a surprise gift while I'm visiting in CBus.
                    by
                      • Recommended
                      No call, No email on order…
                      Ordered first toilet, came broken by shipper. Second toilet delivered to store, broken. No call from the store, no email on either delivery. They stalled me for 12 days until I had had my fill of no contact from them. I returned all the items and am no longer a Home Depot customer.
                      by
                        Great service from Beverly
                        Got exactly what I needed in record time
                        by
                          Gigantic Improvement from a year ago or so!
                          We have purchased many items at the Cleveland Ave Store and find that the quality is excellent and employees always ready to help us find things. This was not the case a year ago - there is great improvement - all we do is ask for what we need and it is shown where it is and answers any question about the product.
                          by
                            • Recommended
                            Great Location, Great Employees
                            I shop here regularly.
                            by
                              • Recommended
                              Great service
                              I bought an item for my elderly neighbor that was higher price in the store than online, so the cashier honored the listed online price and gave an additional discount.
                              by
                                • Recommended
                                Great employees
                                Devlin was the girl that wanted on us and she was amazing. Hope everyone meet a devlin on there shopping trip.
                                by
                                  • Recommended
                                  Flooring Support
                                  The team of Devin, Abe and Patrick are a credit to your team. They went out of their way helping me with a project I was working with on my farm. I appreciate their professionalism and friendly manner.
                                  by
                                    • Recommended
                                    Great Kitchen Design Team
                                    The Home Depot employees Brandi and Donja are very helpful with kitchen cabinet design and appliance purchases. I highly recommend this Dynamic Duo for all kitchen needs.
                                    by
                                      • Recommended
                                      Great Customer Service - Otty in the paint department
                                      Otty provided amazing customer service in the paint department that started with a phone call and ended with the stain and supplies I needed to complete my project. He was patient and answered every question I had and focused on me as the customer. It was refreshing to have such a great experience where in other stores, I cannot even locate one employee to answer my questions.
                                      by
                                        • Recommended
                                        Great
                                        by
                                          • Recommended
                                          Helpful staff
                                          We were looking for appliances for a new kitchen. We found a good amount of floor models and a very helpful staff.
                                          by
                                            • Recommended
                                            EXCELLENT CUSTOMER SERVICE
                                            We shop at all of the Home Depots in our area, but went to this store because the others were out of the blinds we needed. The customer service at this store was amazing! We will come here first from now on.
                                            by
                                              • Recommended
                                              no veteran discount
                                              I had proof that I am a veyeran
                                              by
                                                so helpful
                                                I went to Home Depot looking for a filter for my humidifier. A gentleman was stocking the furnace filters, so I asked him for assistance. He took me several aisles away and showed me what I needed. One size filter was not on the shelve, but this clerk got a box down and opened it up so I could check the size. Most stores they just tell you the aisle to look in, but this gentleman took those few extra steps. He was so helpful !!!
                                                by
                                                  • Recommended
                                                  This is a well ran store with great staff!!!
                                                  The Cleveland Ave Home Depot store is one of the best in Columbus. The staff is friendly, helpful and knowledgeable.
                                                  by
                                                    • Recommended
                                                    Just what you need
                                                    Sealing gaps in door jam and replacing threshold gaskets. Exactly what I needed and quality is evident
                                                    by
                                                      • Recommended
                                                      Unfriendly and no help
                                                      While shopping not one person asked if I needed any help, nor did I see anyone available. At check out the cashier was very disgusted after I showed her my military ID. She did not speak one word to me during the whole checkout process, after I checked out, she left the checkout area to visit with her friend's still not one word to me.
                                                      by
                                                        Great Atmosphere/Good Deals
                                                        I bought items that were lower in price and more quality and quantities. I knew I could be the competitor prices. I saved and have quality!!!
                                                        by
                                                          • Recommended
                                                          Rheem water heater nightmare!
                                                          Bought a Rheem water heater a year ago. It went out. Rheem could not provide the parts so they sent me back to the store to replace the water heater. Home depot would NOT replace it. They charged me $260 more to purchase the equivalent current model (they play model number games too) so they can say it was "discontinued". Not happy with this experience at all. Will definitely think twice before purchasing large items from Home Depot going forward.
                                                          by
                                                            Best Shopping Store
                                                            I bought an Exterior Paint and is really good on my door.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 628 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              6017 Maxtown Rd

                                                              Westerville, OH 43082

                                                              3.56 mi

                                                              Pro Service Desk

                                                              (614)776-2402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              5200 Hamilton Rd

                                                              Columbus, OH 43230

                                                              5.43 mi

                                                              Tool & Truck Rental

                                                              (614)855-6433

                                                              Pro Service Desk

                                                              (614)855-6424

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              8704 Owenfield Dr

                                                              Powell, OH 43065

                                                              5.76 mi

                                                              Pro Service Desk

                                                              (740)657-3304

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm