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Filter Reviews By:Rating, Profile, Gender, Age (868)
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Showing 1-30 of 868 reviews
Oct 8, 2021
Home Depot "nails" outstanding customer service!
My wife & I were shopping for new kitchen appliances and Shiloh, our Appliance Specialist, did an outstanding job helping us purchase exactly what we were looking for. She made it a pleasant experience. We can't thank her enough.
by
Recommended
Sep 28, 2021
Well stocked store & great staff!
Doing a lot of renovations in my house and have been at Home Depot a lot lately! This location is really well-stocked and very organized. Employees are easy to find when you need help and are always kind and helpful.
by
Recommended
Jul 29, 2021
The associate in the electrical section was helpful and walked me directly to the product I was l...
The associate in the electrical section was helpful and walked me directly to the product I was looking for. The cashier (Kim) was cheerful, nice and gave friendly banter while asking if we'd like to apply for a store credit card. Overall, just a nice and swift visit to this location.
by
Verified Purchase
Recommended
Jul 23, 2021
Dismissive employees
Dismissive employees
by
Verified Purchase
Jul 22, 2021
squedulge is conftable for my needs. a lot of options in materials. friendly staff.
squedulge is conftable for my needs.
a lot of options in materials.
friendly staff.
by
Verified Purchase
Recommended
Jul 21, 2021
I love going to this store. They always have what I need and I don't have to go travel outside of...
I love going to this store. They always have what I need and I don't have to go travel outside of them to shop.
by
Verified Purchase
Recommended
Jul 21, 2021
I have made many trips to the Clearwater Home Depot because my wife and I are remodeling. The sto...
I have made many trips to the Clearwater Home Depot because my wife and I are remodeling. The store is clean and organized. The associates are very friendly and helpful. They were willing to answer my questions and make recommendations. They helped me locate items I needed and always did so with a smile.
I only met one associate who was rude and extremely unhelpful. He was at the counter for the truck/tool rental; he cost them a sale. If you don't need to rent anything, then I highly recommend this location. If you need to rent something, I strongly recommend taking your business elsewhere!
by
Verified Purchase
Recommended
Jul 17, 2021
Paul was awesome....great help getting everything on our list!
Paul was awesome....great help getting everything on our list!
by
Verified Purchase
Recommended
Jul 8, 2021
Went in looking for 6 new windows. Priced elsewhere at $700 apiece, not including installation (p...
Went in looking for 6 new windows. Priced elsewhere at $700 apiece, not including installation (price unknown). NO BODY at Home Depot Windows Dept. I waited 10 minutes behind another customer who said he'd already been waiting 10 mins. No service help. Pushed "call for service" button. Repeatedly. Nobody came. Another employee walked by on his way elsewhere; we asked if he could get somebody there to help. He called. Nobody ever came. A third customer came to wait for Windows Dept. help. Nobody. Final time 22-23 minutes waiting for nothing. I walked back up to front/customer service, waited 5 minutes to be acknowledged by any of 3 employees talking to each other (or the one who was meticulously cleaning a cash register but couldn't look up to offer help). Ahh, finally, here's somebody ... I asked to speak to manager. She paged "any manager please come to front" but after another 7 or 8 minutes, nobody had come. No update, no manager, not anybody. This would be a big chunk of change, in my book. I won't spend my money here. If they can't bother to sell you crap, they're certainly not going to bother to make things right if need be.
Visit was mid-day, 2 days after storm (which might have been cause of short-staff if it was day of, or day before, but this is just a routine mid-weekday). If you own stock, better get out now. They can't sustain a business by (not) treating customers this way.
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Verified Purchase
Jul 7, 2021
Exceptional Customer Service. This is my Home Depot store as I renovate my new home.
Exceptional Customer Service. This is my Home Depot store as I renovate my new home.
by
Verified Purchase
Recommended
Jul 4, 2021
The store was very clean, provided excellent customer service, employees very friendly and so ava...
The store was very clean, provided excellent customer service, employees very friendly and so available to help. The store was very well stocked all items were in place.
by
Verified Purchase
Recommended
Jul 4, 2021
Store is clean and the staff is always helpful and friendly. Pickup and returns staff make shoppi...
Store is clean and the staff is always helpful and friendly. Pickup and returns staff make shopping a smooth experience. I highly recommend this location.
by
Verified Purchase
Recommended
Jul 3, 2021
Very clean store with pleasant employees. Always nice at this store. The lady who assisted us fo...
Very clean store with pleasant employees. Always nice at this store.
The lady who assisted us for our large purchase could not have been more helpful.
We left the store smiling and the rest of the staff were smiling and friendly too.
We found what we were looking for easily with the assistance of that very friendly lady employee.
by
Verified Purchase
Recommended
Jun 28, 2021
After being denied a military discount at the 22nd Ave store, this store not only provided the di...
After being denied a military discount at the 22nd Ave store, this store not only provided the discount, they thanked my husband for his service in the military.
by
Verified Purchase
Recommended
Jun 27, 2021
Needed a new washing machine, decided to get the matching dryer as well. Leona Debruyn the Applin...
Needed a new washing machine, decided to get the matching dryer as well. Leona Debruyn the Applinance Specialist was by far the most genuinely friendly associate I’ve had in years. I was very pleased how quickly she handled my order and delivery date. You can tell she likes the customer and enjoys her job. Will recommend Miss Leona to everyone I talk with.
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Verified Purchase
Recommended
May 31, 2021
Clean, organized, helpful, friendly. A good store.
Clean, organized, helpful, friendly. A good store.
My experience was great. The online order desk had my product and when I had questions about it,...
My experience was great. The online order desk had my product and when I had questions about it, quickly got someone from the right department to answer all my questions. Then I was shown to the next product I needed and it was quite heavy and the associate put it in my cart.
by
Verified Purchase
Recommended
May 9, 2021
THIS STORE IS ALWAYS CLEAN, FLOOR PERSONNEL ARE ALWAYS HELPFUL.
THIS STORE IS ALWAYS CLEAN, FLOOR PERSONNEL ARE ALWAYS HELPFUL.
by
Verified Purchase
Recommended
May 7, 2021
The Home Depot located in Clearwater is very clean and well organized. The employees are always f...
The Home Depot located in Clearwater is very clean and well organized. The employees are always friendly
by
Verified Purchase
Recommended
Apr 22, 2021
What I want to say is that all excellent services are people-oriented, it has nothing to do with ...
What I want to say is that all excellent services are people-oriented, it has nothing to do with product types and prices! I like the staff here! Enthusiastic, patient and helpful! I took the time to participate in this survey to thank a male employee of this Home Depot named DOUGLAS! I live locally! Have been patronizing this shop for many years! This employee has been eager to help me many times! And give me many good suggestions! After so long, I think it's time to express my gratitude! This is the first time I participated in the survey! And I am an Asian American! This old gentleman employee DOUGLAS touched me very much! And I am a COSTCO member for many years, I think his service and professionalism surpass COSTCO!
by
Verified Purchase
Recommended
Apr 13, 2021
Every time I have a question a HD team member has an answer they always are helpful.
Every time I have a question a HD team member has an answer they always are helpful.
by
Verified Purchase
Recommended
Apr 11, 2021
My recent visit to this store was very pleasant and efficient. All the staff I came into contact ...
My recent visit to this store was very pleasant and efficient. All the staff I came into contact with (4) were very congenial and helpful.
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Verified Purchase
Apr 8, 2021
Cashier should know that there to work not to socialize with customers about matters that don’t p...
Cashier should know that there to work not to socialize with customers about matters that don’t pertain to the business of Home Depot.
by
Verified Purchase
Recommended
Apr 6, 2021
Store awesome. Employees very helpful, friendly, knowledgeable.
Store awesome. Employees very helpful, friendly, knowledgeable.
by
Verified Purchase
Recommended
Apr 4, 2021
After the experience we just had at the Clearwater Home Depot on gulf to bay, I am definitely tak...
After the experience we just had at the Clearwater Home Depot on gulf to bay, I am definitely taking my business elsewhere (other locations or to the competition). Never in my life have I had an employee say “screw you”. What has happened to this location???
by
Verified Purchase
Apr 1, 2021
I moved to Clearwater at the end of December and have had to make a number of trips to Home Depot...
I moved to Clearwater at the end of December and have had to make a number of trips to Home Depot to purchase items for my older home. The staff there has been wonderful. They are very friendly and always willing to help and make the visit easier, since I have some mobility issues that tends to make it hard to get around a store that big. The store is always clean and the products I need have always been available.
by
Verified Purchase
Recommended
Mar 30, 2021
Very busy store, however, have no problem with help from everyone!
Very busy store, however, have no problem with help from everyone!
by
Verified Purchase
Recommended
Mar 29, 2021
Bought carpet and was a smooth ordering and got a great price.
Bought carpet and was a smooth ordering and got a great price.
by
Verified Purchase
Recommended
Mar 27, 2021
Greg in customer service was awesome in helping me redo my online order and figure out what I nee...
Greg in customer service was awesome in helping me redo my online order and figure out what I needed. He was very patient and friendly as we redid my order. I greatly appreciated his assistance. Employees appear to be happy working there and helping customers
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