#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(763)795-6204
Tool & Truck Rental(763)795-6210
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4550 Pheasant Ridge Dr
Blaine, MN 55449
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Customer Store Reviews

  • 4.6 out of 375 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (375)
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Showing 1-30 of 375 reviews
Shopping experience at the Home Depot in Blaine
I recently purchased a deck railing system online. I went to install the railing system which was straightforward but soon found out that handrail would not sit directly on the top rail due to the brackets being too big. So I had to purchase shorter brackets which made the installation complete. It seemed odd that this came as a system and yet didn't work. Karen at the home Depot made it right and absorbed the cost of the brackets which impressed me and made the transaction right. It reminded me of why I shop at home Depot.
by
    • Recommended
    Household items
    Was a great experience with the employee that helped me. Answered all my questions and with all the items I needed
    by
      Miranda in Flooring and Jake were so AWESOME
      Miranda in Flooring and Jake were so AWESOME, I got these beautiful, nice grass rugs.
      by
        clean and colorful
        happy with the second set of drapes. Also with checkout.
        by
          • Recommended
          Helpful associates
          Good inventory and product selection. Associates are very helpful and friendly.
          by
            • Recommended
            Great customer service
            I needed a small piece of melamine shelving. I found a piece the exact size I wanted, but it had not price. Depak, who works in the lumber department, checked it out and told me that it was not a size they sold, so I should just take it home for free. This is a less usual occurrence than in years past, so kudos to him!
            by
              Great customer service
              Visited this store on Black Friday and was impressed by all working.Rob,Mark and Karen were all great to work with.
              by
                • Recommended
                Blaine Home Depot
                The employees in the story are always helpful, and they go out of their way to provide information to use the item purchased.
                by
                  • Recommended
                  Customer service
                  I recently purchased a washer and dryer from that location in Blaine even though I live in Princeton because of the wonderful customer service of the older gentleman that helped me he’s a top-notch sales person. Thank you.
                  by
                    • Recommended
                    Employee did great.
                    Employee named Riley was friendly and knowledgeable. Thank you for your help with us.
                    by
                      • Recommended
                      Exceeded Expectations
                      Everyone at this store was extremely polite and helpful. Team members collaborated on their experiences with my project and guided me in the right direction for the best possible outcome.
                      by
                        • Recommended
                        Great Customer Service
                        Bought a new from door and Tim was very knowledgeable and patient with us.
                        by
                          • Recommended
                          Amazing store for tools and home and garden.
                          The stuff that I bought was easy to find, high quality and the employees were very helpful for picking the best one for me.
                          by
                            • Recommended
                            Outstanding customer service!!!
                            Robb assisted me with getting a giant skeleton at first there was none on the floor & he could’ve been like oh well there is none but instead he checked inventory & confirmed they received some the same day I was there & was successful to get me in hand! Above & beyond customer service you can ask for!! Give this man a raise or a promotion because he well deserves it!! Thanks again Robb!!
                            by
                              • Recommended
                              Difficult return issue solved
                              Karen and Jill were very helpful with getting an issue solved
                              by
                                This store always has helpful employees!
                                Bought a new grill, Rob went out of his way to make our shopping experience great. He’s super friendly and very helpful. This store has awesome staff!
                                by
                                  • Recommended
                                  Good selections, Great customer service 👍
                                  Home Depot is a friendly place to shop, good selection. Great customer service, if you're ever in the garden section look for Rob very professional, friendly and he knows his stuff. We have bought ovens, snow blowers, lawn mowers amoung other things always had good customer service and everything is working great.....
                                  by
                                    • Recommended
                                    Saved money and frustration
                                    I had a plan for a painting project that was improved upon by the Paint associate, Lesley. What I was going to do would have worked only short term and ultimately cost me more in time and money. Lesley is a Paint Pro Rockstar!
                                    by
                                      • Recommended
                                      Miranda in flooring
                                      Miranda stayed late and missed her appointment to help me with my flooring project. She’s very dedicated to her job. Excellent customer service. Thank you Miranda.
                                      by
                                        • Recommended
                                        Poor customer service. Military discount
                                        I was checking out in the garden center, I asked to use my military discount. I was informed that you have to have the home depot App to get the discount. The internet was not connecting they refused to give me the discount.
                                        by
                                          Associate VS Associate
                                          I would not recommend this store unless you are willing to be thrown in the ring against associate VS associate.
                                          by
                                            indoor plant pot
                                            I went to 4 different stores to find a pot for my indoor plant. Quite frankly the selection was not good in all of them. Home Depot, while not having a huge selection, had the best. The other stores had small rather ugly pots that had either poor or no plant saucers.
                                            by
                                              • Recommended
                                              Millwork Department
                                              Thanks to Scott and Tim going above and beyond to help us with a patio door
                                              by
                                                • Recommended
                                                Great Service
                                                Rob, one of your floor representatives, and his manager Chris at your Pheasant Ridge Blaine location were very helpful in getting what we needed to remodel our main-level bathroom.
                                                by
                                                  • Recommended
                                                  Appliance Shopping
                                                  I just had the best experience I've ever had at this home depot. Dean didn't know about the appliances we were looking at but he was actually determined to find someone to help us, which I don't think I've ever experienced before. We were actually able to sit down and talk to Miranda about the appliance we were purchasing. It was really great. We left feeling very good about the purchase.
                                                  by
                                                    • Recommended
                                                    Very helpful. this visit
                                                    This time at this store found helpful customer service. Survey too long
                                                    by
                                                      • Recommended
                                                      Great service
                                                      Found what I was looking for in the store. Was happily greeted by Marla when checking out. Haven't had a bad visit any of the Home Depots I've visited. Always helpfully and cheerful employees greeting you, offering help, and assisting in any way they can.
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        The countertop designer, Lisa, was so helpful and knowledgeable. She got me quotes and answers quickly. She was even able to help me via phone rather than in-person due to a snow storm. Because of her quick help, I was able to move forward before the sale ended!
                                                        by
                                                          • Recommended
                                                          Good Prices and Service
                                                          I bought all of the material to rebuild my deck here, to the tune of around $20,000. Their staff has always been helpful and willing. Sometimes there was a bit of a learning curve, but we got through it. Everybody that I've worked with has been very accomodating and helpful.
                                                          by
                                                            • Recommended
                                                            Thanks Spencer!
                                                            I came into Home Depot with a specific item in mind to purchase. Spencer helped me find a discount and followed it all the way through the checkout process.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 375 reviews

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