#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)983-9610
Tool & Truck Rental(281)983-9604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6800 W Sam Houston Pkwy S Pkwy South
Houston, TX 77072
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Customer Store Reviews

  • 4.4 out of 288 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (288)
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Showing 1-30 of 288 reviews
Great customer service
I picked up a few items today and Ronnie assisted me. Great customer service
by
    Toni
    Toni was extremely helpful!
    by
      • Recommended
      One employee stood out
      I asked Mia Mia for help and she immediately helped. And was very nice the whole time!! Thankyou Mia
      by
        Service desk
        Mia helped me return and she is the best,always friendly and willing to help
        by
          • Recommended
          I’m was awesome!
          Great time here. Staff were helpful, especially Mia
          by
            Amazing experience
            Yes Mia provided great customer service
            by
              • Recommended
              Service desk
              Tiffany helped me and she was very nice and fast
              by
                • Recommended
                Service desk
                Mia helped me with my returns, she is the bestt!!
                by
                  • Recommended
                  Great with customer service
                  Special with MIA, the lady help me to return this morning.
                  by
                    Excellent Service
                    As I was looking at an exterior lighting photocell today (and wondering if it was a close enough match to my broken one) a wonderful associate named Monica approached us and showed me an alternative one on a different aisle. As it turned out the one she showed me was an EXACT replacement and the one I needed. It was half the price of the wrong one I was looking at on my own. I am so grateful that she was proactively helpful. Monica also helped me find another item later. Very happy customer here.
                    by
                      • Recommended
                      good jpb
                      employee patient and have smile on face.
                      by
                        • Recommended
                        Exceptional Location!
                        Every time I have shopped at this Home Depot location, I am very happy with the stock within the store, the knowledgeable shopping assistance I can easily find if I need it and the friendly and efficient cashiers on duty when it is time to leave. All in all, Outstanding!!
                        by
                          • Recommended
                          Customer service
                          Mia helped me return and she had very good customer service
                          by
                            • Recommended
                            Great store
                            I received great customer & I received help quickly!
                            by
                              • Recommended
                              Great Customer Service, Clean, well stocked
                              I've started coming to this store due to I get great customer service, very clean and well stocked. Employees are happy, friendly and will ask you if you need assistance. I recommend this store to everyone I know.
                              by
                                • Recommended
                                Above and Beyond
                                Today the amazing team at Home Depot 0584 ( Daphne”BoBo”, Chris Fields OASM, Crispin Simmons Manager) went way above and beyond to help our family and did so without being asked. They did so because they put people first and it was the right thing to do. We drove across town to find a portable AC big enough to keep us and our two dogs cool in 100+heat. We have been without power for 3 days and due to major storm damage in our area there is no eta for power restoration. The local stores were depleted. The only one at their store was a display. Daphne called in Chris who offered a $100 discount because of or situation on the smaller unit but in 100+ temps this wouldn’t work. Chris then called Chrispin, the manager, who was not even on duty because he was the only one that could authorize the sale of the display. Not only did he authorize it he discounted it from $669 to $500 without hesitation to make sure our family was taken care of. I literally cried and hugged Daphne whose kindness and heart sparked it all. She hugged me back with sincere caring. She told me she was from Louisiana so she understood having been through storms. I hugged Chris and he hugged back both me and my husband. Home Depot hires kind and motivated people who care about people. I literally asked for nothing and left with everything that matters. This meant the world to our family and our pups. Home Depot customers for life!
                                by
                                  • Recommended
                                  Very good service
                                  I’m very happy after my home finish everything new. I like Home Depot.
                                  by
                                    • Recommended
                                    Custom service
                                    The cashier Dalaja has helped me a lot by providing information on everything that I need. She is very patient and kind.
                                    by
                                      • Recommended
                                      Number one
                                      I got toilet seat and shower door recently and I love it
                                      by
                                        • Recommended
                                        Professional Staff
                                        Despite being told not to write about customer service in the writing guidelines, that's exactly why I'm writing. I was so impressed with the professional manner in which my visit was handled, I thought I should express my gratitude and let others know that Mohammad treated us with very good care, and for that reason, I highly recommend going to this store. Our closest store was closed, and I'm grateful this one was open until 10 because I was able to get exactly what I needed to complete a project for the next day.
                                        by
                                          • Recommended
                                          Rude Cashier Experience
                                          Sale cashier Dalaja was very rude and on a personal call during checkout. Asking her to help or get more bags to complete the bagging of my purchased items, she became argumentative. A disappointing experience. Everyone else in the store was very nice and always asked if I needed help.
                                          by
                                            Great experience
                                            I love shopping for flowers . Lightning, plumbing products , painting, gardening, pesticides. and much more Great place to get everything I need for my projects .
                                            by
                                              • Recommended
                                              Sale Cashier SANDRA Lacks Courtesy and Professionalism
                                              The outdoor electrical outlet timer I purchased seems sufficient for the purpose for which it was bought. The courtesy and professionalism of the store staff, however, is not sufficient. Hence, the 3 star rating.
                                              by
                                                Super helpful employees
                                                The employees were all very helpful and friendly. A+ for the employees. However, I couldn't find one of the items I was looking for which was disappointing.
                                                by
                                                  • Recommended
                                                  Disappointed
                                                  If employees knew how to act they would have shown it the very moment they acted
                                                  by
                                                    Great team work
                                                    The two employees that help me and team work they did was awesome thanks Jaylon and ms shermain
                                                    by
                                                      • Recommended
                                                      Great communication
                                                      I love the fact that this employee was so so helpful I was able to go in and out
                                                      by
                                                        Great Customer Service.
                                                        Jaylin, she will go over and beyond to make sure she has patience with you, go through the inventory, help you decide on what’s best and make sure you leave with your purpose fulfilled. That’s all I ever ask for and she gave me that! Definitely highly recommended… Totally
                                                        by
                                                          • Recommended
                                                          Top Rate
                                                          I bought it a while back I liked it and still does
                                                          by
                                                            • Recommended
                                                            Associate at appliance department
                                                            His name is Peter . Professional and friendly . More importantly he knows most of details of product and when he compared the product , he used customer center ‘s view to introduce . This is a professional employee . I would refer friends come to him for the appliances . Thank you for the service Mr. Peter .
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 288 reviews

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