#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(336)545-4404
Tool & Truck Rental(336)545-4407
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3215 Brassfield Rd
Greensboro, NC 27410
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Customer Store Reviews

  • 4.7 out of 544 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (544)
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Showing 1-30 of 544 reviews
Exceptional customer service
Philip at this Home Depot in Greensboro provided exceptional customer service. He took an unusual difficult situation and turned it into a opportunity to provide superior customer service. He’s a one in a million employee.
by
    • Recommended
    great high quality merchandise and great customer service
    we ordered kitchen quartz countertops and had a very good experience with the staff. Great selection of quality quartz.
    by
      • Recommended
      Cathy
      Cathy is the best employee you could ever have. Have known her at HD for 25-30 years and she is always upbeat and will do anything to help.
      by
        • Recommended
        positive home depot shopping
        employees directed me to correct section. they offered to help me. Friendly folks
        by
          • Recommended
          Tremendous personal attention always given to customers.
          Each visit I make is always a pleasant experience with very gracious attention given to me when I am in the store, and the staff always does it in a pleasant, welcoming manner.
          by
            • Recommended
            Grand day out
            Found exactly what I wanted.
            by
              • Recommended
              Unique Experience
              Unlike most Home Depot trips, I actually received attention and help at this store
              by
                • Recommended
                Awesome Customer Service Representatives
                I have great appreciation for Alpa and Elizabeth. They were extremely helpful and understanding of my concerns. They assisted me in resolving my issues and were very patient during the process.
                by
                  Really helpful
                  Usually there no one to assist me but this time there was and that's what makes it a good exprience.
                  by
                    • Recommended
                    Cashed with attitude
                    Return cashier had an attitude for no apparent reason, me and wife both seen her role her eyes..
                    by
                      Great service and savings!
                      We were able to get a kitchen cabinet quote in one visit on the same day we called. Much appreciated
                      by
                        • Recommended
                        Excellent service
                        I've had excellent service at both the lumber department and also lawn and garden.
                        by
                          • Recommended
                          Awful Customer Service
                          This store is exceptionally disorganized and cluttered and the employees are untrained or simply don’t care about customers
                          by
                            Staff member is A++
                            The staff member “Phillip” at the battleground greensboro nc location is always extremely helpful, friendly and knows his stock. He also makes it a point to greet me when he sees me in the store.
                            by
                              • Recommended
                              Lack of assistance
                              Asked for assistance in the garden section 3 employees walked past one said she needed to be a a register in Garden , second walked past no acknowledgment. Went to customer service asked for help returned to garden section 3rd person walked past. Totally unacceptable
                              by
                                Great shopping experience
                                Love to visit this store especially all the associates are very friendly and helpful. You'll find well stocked items to help you with your projects
                                by
                                  • Recommended
                                  My Favorite Place To Shop
                                  I've been using this store for years & years and am always made to feel like a friend - rather than just a customer -
                                  by
                                    • Recommended
                                    great shopping experience
                                    We had a list of products to pick up and found everything we were looking for. We also spent some time in the garden area because it was so lush, like a forest or jungle.
                                    by
                                      • Recommended
                                      Our favorite Home Depot
                                      We visit this store often for all our recent projects. The staff is friendly, very helpful and professional. This Home Depot seems to have more selections than other stores in the area.
                                      by
                                        • Recommended
                                        Great location
                                        Rare to not find exactly what I'm looking for, always a pleasant shopping experience
                                        by
                                          • Recommended
                                          Customer service
                                          Rosetta was so very helpful and friendly not to mention patient as I has alot of returns with no receipt.
                                          by
                                            • Recommended
                                            Help in Electrical Dept
                                            Was able to get great help in the electrical dept. Needed a ballast, didn't realize or consider that I also needed a couple more things to fix my light. Thankfully the man in that dept asked me a few questions and I got everything I needed, on Christmas Eve and fixed my overhead light in the kitchen before guests came. Had power outage the day before that damaged the ballast.
                                            by
                                              • Recommended
                                              Overall Service
                                              Shopped there for years. Helpful and informed customer service.
                                              by
                                                • Recommended
                                                Great fun good friends
                                                I worked at this store under mike Eldridge as a credit manager Loved every day Won the award for bringing store ove 1 million in sales Still love to shop here nothing bad to say about battleground Home Depot
                                                by
                                                  • Recommended
                                                  Shirlena had the answers!
                                                  I had a very positive experience when I visited your store to purchase blinds for several windows for our home. I needed some direction, and I found that and more when Shirlena greeted me. She was kind, patient and had the answers I needed.
                                                  by
                                                    Great Experience
                                                    Steven in the Cabinet Department was very helpful and knew exactly what I was looking for. Quick and Easy transaction.
                                                    by
                                                      • Recommended
                                                      Helpful employees
                                                      I could not find a 12x12 rug so I bought a carpet remnant, much cheaper and I like the look. Home Depot is known for their customer service and this visit was no exception.
                                                      by
                                                        • Recommended
                                                        Very Helpful
                                                        This store was some of the most friendly/helpful employees I have seen in any stores lately... thank you
                                                        by
                                                          • Recommended
                                                          Great staff and adequate stock levels.
                                                          A well stocked store with the right level of staff support and supper friendly and serviceable staff.
                                                          by
                                                            Exceptional customer service!
                                                            I think I have been to Home Depot at least 3 times this week. Each time, I had an associate approach me to ask if I needed help. This is a great location, and my favorite home improvement store!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 544 reviews

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