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Filter Reviews By:Rating, Profile, Gender, Age (531)
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Showing 1-30 of 531 reviews
Jul 27, 2020
Great Store, Great Employees
Great Store, Great Employees
by
Verified Purchase
Recommended
Jul 26, 2020
As mentioned in my overall survey, I definitely want to give a shout-out to staff member Yolanda ...
As mentioned in my overall survey, I definitely want to give a shout-out to staff member Yolanda in the self checkout area. She was friendly, welcoming, had a positive attitude and was willing to assist without me asking. In previous visits I have not received the same treatment and encountered some unpleasant staff which paused my visits to this store. I decided to go in to give it another try and was impressed and extremely pleased with Yolanda's overall customer service. You don't come across many people with a positive, happy attitude especially during these times. I will definitely return and hope this level of customer service continues with all staff.
by
Verified Purchase
Recommended
Jul 26, 2020
I strongly suggest finding another place to shop until the pandemic is under control. Not only w...
I strongly suggest finding another place to shop until the pandemic is under control. Not only were the customers not wearing masks, but most of the employees weren't either.
by
Verified Purchase
Jul 25, 2020
Very organized and clean . I really appreciate the help from the employees.
Very organized and clean . I really appreciate the help from the employees.
by
Verified Purchase
Recommended
Jul 8, 2020
Excellent selection of products in the trailer section.
Excellent selection of products in the trailer section.
by
Verified Purchase
Recommended
Jun 30, 2020
The associate in the tile department was great and very accommodating, which made the shopping ex...
The associate in the tile department was great and very accommodating, which made the shopping experience for tile and installation very tolerable.
by
Verified Purchase
Recommended
Jun 24, 2020
Just helpful period didn’t take long for them to notice I needed help and also offered to show us...
Just helpful period didn’t take long for them to notice I needed help and also offered to show us how to track our product and found out you can basically buy a tiny home from Home Depot haha sweeet
by
Verified Purchase
Recommended
Jun 18, 2020
Great customer care thank you Nicole
Great customer care thank you Nicole
by
Verified Purchase
Recommended
Jun 18, 2020
My husband and I recently purchased a home in Alamogordo New Mexico. We had some issues with plu...
My husband and I recently purchased a home in Alamogordo New Mexico. We had some issues with plumbing, electric and AC. We were completely impressed with the quality of service that we received from the helpful staff at H D! Felt like we were family!
by
Verified Purchase
Recommended
1 found this review helpful
Jun 17, 2020
I never fail to be satisfied with my visits to your store. I live around an hour and a half away,...
I never fail to be satisfied with my visits to your store. I live around an hour and a half away, and other than a small lumber yard, and a County Mercantile in my county, your store is where I go to get lumber, lawn and garden items, and I recently purchased a washing machine there!!! You are my #1 Go-To Store for home building and supplies...not just because of the quality of your products, but also due to the wonderful Customer Service your employees provide. THANK YOU!
by
Verified Purchase
Recommended
Jun 11, 2020
I will only shop at Home Depot. As a disable veteran I have always been treated with respect and ...
I will only shop at Home Depot. As a disable veteran I have always been treated with respect and have never had any problems with military discount. Just show my card and that's it. That is completely different at the other home improvement store.....
I recommend the place to all vets
by
Verified Purchase
Recommended
Jun 7, 2020
This Home Depot makes me feel like I'm at home. Customer Service is Excellent. I can't say enough...
This Home Depot makes me feel like I'm at home. Customer Service is Excellent. I can't say enough positive comments about the Associates whom work here. Keep doing what you're doing!!
by
Verified Purchase
Recommended
May 23, 2020
It's great going into a store where employees are smiling and helpful. I will forever do my hardw...
It's great going into a store where employees are smiling and helpful. I will forever do my hardware or plumbing shopping at Home Depot. It's always clean organized and bathrooms also.
by
Verified Purchase
Recommended
May 13, 2020
We went to buy wood for a project we are doing at home and the entire staff in the lumber departm...
We went to buy wood for a project we are doing at home and the entire staff in the lumber department were so rude! I have been a store manager in retail for 11 years and NEVER would I have my employees treat customers the way that your Alamogordo location treated my husband and myself! One of your employees closed a gate on me while I was standing there and told us “we needed to hurry they have work to do and you’re preventing it.” My husband asked numerous times and different employees for assistance and not one single one helped just told us to “keep looking” also we got boxed in and my husband tried moving a cart and another employee came and yelled at my husband and stated “you need to just go around and not touch my work station!” Your entire staff is so rude and incredibly inconsiderate of their customers safety and needs! We will never shop here again!
by
1 found this review helpful
May 11, 2020
Everything is clean and well placed.
Everything is clean and well placed.
by
Verified Purchase
Recommended
May 9, 2020
8really awesome Peoples. With friendly staff and very helpful, knowledgeable.
8really awesome Peoples. With friendly staff and very helpful, knowledgeable.
by
Verified Purchase
Recommended
Apr 9, 2020
This store and it's employees are or should be number 1. Very clean and we'll stocked , and emplo...
This store and it's employees are or should be number 1. Very clean and we'll stocked , and employees very helpful and always with a smile..
by
Verified Purchase
Recommended
Mar 24, 2020
Very friendly staff love this store .
Very friendly staff love this store .
by
Verified Purchase
Recommended
Mar 12, 2020
I enjoy going to the Alamo HD. Always someone around to answer questions and help out.
I enjoy going to the Alamo HD. Always someone around to answer questions and help out.
by
Verified Purchase
Recommended
Feb 6, 2020
Love this store . People are friendly. you need it they show you
Love this store . People are friendly. you need it they show you
by
Verified Purchase
Recommended
Feb 1, 2020
The store was neat and clean. All your employees are always friendly every time I go to visit the...
The store was neat and clean. All your employees are always friendly every time I go to visit the store here in Alamogordo New Mexico. Also, the employees are always very helpful when I need to find something that I'm looking for. I would recommend this store to anyone who's looking to do Home Improvement.
by
Verified Purchase
Recommended
Jan 31, 2020
Thank you to the manager for always making sure we are taking care of. Also thanks to the lady in...
Thank you to the manager for always making sure we are taking care of. Also thanks to the lady in the plumbing area. I came in with a sprinkler system control had about 15 different pieces. She took the time to help me rebuild it!!!! Now that’s great customer service!!!!
by
Verified Purchase
Recommended
Jan 23, 2020
Excelent customer service!
Excelent customer service!
by
Verified Purchase
Recommended
Jan 17, 2020
I live in Las Cruces, NM and conduct a considerable amount business in Alamogordo, NM. The Home D...
I live in Las Cruces, NM and conduct a considerable amount business in Alamogordo, NM. The Home Depot store #3516 is my first choice to purchase products while performing work in Alamogordo. I would like to thank the employees at The Home Depot who are professional, courteous, friendly and knowledgeable. Some of you I know and others recognize me and greet me when I enter the store. This makes me feel very welcomed and assured that my needs will be taken cared for. I would recommend you over your competition any day.
by
Verified Purchase
Recommended
Jan 8, 2020
It's a blessing to have a hardware store which such a family feel. They always have the holidays ...
It's a blessing to have a hardware store which such a family feel. They always have the holidays displayed bringing cheer to any occasion. Thank you!!! THE HOME DEPOT!!!
by
Verified Purchase
Recommended
Jan 4, 2020
I found the people at Home Depot go out of their way to help you. It isn't easy finding some item...
I found the people at Home Depot go out of their way to help you. It isn't easy finding some items when they all have similar packaging and there must be hundreds of choices of all the brands. If the itmes in each store was only packaged in bigger print this might be helpful to find. For instance, how many different light bulbs do you thing there is? Hundreds. Try finding a 3 way light bulb, not only do they make very few of these now, the packaging all looks the same. Thanks to the poeple like Joe P. and Nicole that know how and where these items are in these monsterous stores.
by
Verified Purchase
Recommended
Dec 29, 2019
Just enjoy shopping at this store
Just enjoy shopping at this store
by
Verified Purchase
Recommended
Dec 25, 2019
This store is very clean and in a convenient location. The employees are helpful and always frien...
This store is very clean and in a convenient location. The employees are helpful and always friendly. This is the best garden area in town.
by
Verified Purchase
Recommended
Dec 23, 2019
Absolutely an amazing place to get all my stuff. The customer service is always on point. Thanks ...
Absolutely an amazing place to get all my stuff. The customer service is always on point. Thanks for everything.
by
Verified Purchase
Recommended
Nov 22, 2019
I am a DIY handyman and I visit The Home Depot several times a week. I n all of my years and hund...
I am a DIY handyman and I visit The Home Depot several times a week. I n all of my years and hundreds of visits I have never had an experience like I had last Saturday in Alamogordo New Mexico. Two of the employees there (Josh L and Adam M) treated me with respect and kindness while being extremely helpful. They both worked with me to ensure I had everything I needed. Their level of professionalism astounded me. As an employer myself I know how important it is to hire and retain top notch talent. These two exemplify a positive customer experience. WELL DONE!