#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(719)593-7480
Tool & Truck Rental(719)593-7482
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7120 N Academy Blvd
Colorado Springs, CO 80920
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Customer Store Reviews

  • 4.6 out of 668 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (668)
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Showing 1-30 of 668 reviews
Rheem Water Heaters Are Wonderful
Home Depot is the place to go for water heaters! They are priced right and stock is always great. Their general plumbing supply stock is always great. This is my one stop shop for all things related to my business!
by
    • Recommended
    Refrigerator
    I bought this a week ago and am so happy that i did it.The price was so affordable also the space is so comfy we can fit anything. If you willing to buy a refrigerator I suggest to go Home Depot and look for the LG brand refrigerator it works really good.
    by
      • Recommended
      not happy with checkout
      I went to the self check out to use my military discount and the girl said that it was not I i working and go to the regular checkout. . After scanning my code and checking out all my items, I got no discount for any of the 5 items. I said that this was not right and she just said that these items must not qualify. I have bought some of them before and they do.
      by
        Grand Example of Genuine Customer Service
        I walked up to the paint counter today to inquire about a particular gallon of paint. There was a young girl (Cyara) working on a project behind the counter, but she still looked up with a smile and asked "is there something I can help you with?" I showed her a pic of a gallon of paint I was looking for or something comparable. She responded "it's right over here let me grab you a gallon", she stopped what she was doing, walked over to the paints, grabbed a gallon of the one I wanted and brought it back to the counter. She then asked me if I wanted it tinted (I didn't), she put in in the paint shaker for a few minutes, handed me the paint with a couple paint stir sticks and asked if I need any any thing else. I was gobsmacked. I'm use to going places and associates acting bothered you're even asking a question and generally just pointing you in a direction. This young lady is the example all retailers wish they had to bring customers back to their location.
        by
          Great Experience
          Barb was the employee who waited on me. If you ever go to HD, I hope you have the same experience I did. Thank you, Barb.
          by
            Great service
            Larry checked me out and he was awesome!
            by
              • Recommended
              Always a good experience at this location!!
              Employees are always friendly, well stocked, clean store, beautiful plants!!
              by
                • Recommended
                Unwilling to Fix Their Mistakes or Listen to Your Concerns
                They grossly over ordered products for my install. Over 200% on transition moldings and tried to make me purchase thousands of dollars in material and labor that weren't needed like quarter round when I was already paying to have baseboards replaced. They put it back on my order even after I had it removed the day before paying. Then told me just purchase and if they are not needed you can return. I refused to purchase the quarter round, I wonder how many baseboard jobs they have done that too. Guess what I was right all the transition moldings weren't needed and when I went too return they charged me a restock fee for their gross over order. And too top it all they dismissed my concerns without listening at the store. And don't be fooled by amount on keypad for your return when you sign. They show you full price on keypad without the restock fee when you sign and then clawback their restock fee so check your receipt.
                by
                  Returns
                  Vicki help me return a broken baseboard heater, and ordered a new one to ship to my home. When noone else would. She made it happen! Very greatful.
                  by
                    • Recommended
                    Busy shopper with no knowledge about what I was doing
                    all the employees at this store where very friendly and extremely helpful!!! Highly recommend using this particular Home Depot store!!! Greatly appreciated
                    by
                      • Recommended
                      Pro Desk
                      The ProDesk associate was very helpful and processed my text-to-confirm sale very quickly.
                      by
                        • Recommended
                        Excellent service in checkout
                        The cashier Kairi was excellent. Friendly and efficient. Also, Jonathan was helpful in scanning a price for us.
                        by
                          • Recommended
                          Great customer service.
                          The employees at this location were very nice and helpful
                          by
                            • Recommended
                            Great Employees
                            If you're interested in replacing doors, Mark is amazing. Vicki in Customer Service is also great.
                            by
                              • Recommended
                              Good service by cashier
                              As I explained the purchase went haywire during delivery
                              by
                                • Recommended
                                Best Home Depot in Colorado Springs
                                Everyone is very greeting
                                by
                                  Susan was very helpful
                                  I needed a new weed whacker and saw the Ryobi display and wasn't sure what was the best thing to buy. Susan, the sales clerk, tried to call someone who could answer my questions, but nobody answered the phone, or the overhead speaker. But Susan came over and helped me.
                                  by
                                    HD 1510 is my "chosen" home team!
                                    There are multiple Home Depots I could choose to make my own, in proximity to where I live. However, I CHOOSE to drive a little farther than I would otherwise need to--in order to shop nearly exclusively at THIS Home Depot location. Throughout the ongoing renovation of one of Spring's original homes, this team has become my "Cheers" family--often greeting me by name and--without exception, assisting me in project after project with dedication, expertise, and excellence. I couldn't ask for more--from floor associates, to Customer Service, to Management!
                                    by
                                      • Recommended
                                      Extremely helpful employees
                                      I love that Home Depot continues to offer military discounts
                                      by
                                        • Recommended
                                        Great customer service
                                        This store is clean, well organized,. My cashier (Larry) was great. He was efficeint, friendly and patient. The prices are good in the store, and the selection is impressive.
                                        by
                                          • Recommended
                                          Great Customer Service - Appliance
                                          Need a new Appliance- See Arlene Schiffer! She will ensure a 100% satisfaction experience!
                                          by
                                            • Recommended
                                            Great store
                                            I shop at this location to supply 22 installers and have always had a great experience.
                                            by
                                              • Recommended
                                              Friendly and helpful staff
                                              Kristi helped me renew my credit card and get a great discount on my purchase
                                              by
                                                • Recommended
                                                One stop convenience
                                                I find this Home Depot store well stocked and has lots of stuff that meet most needs for home fixing.
                                                by
                                                  • Recommended
                                                  Jen A in appliances-Great help!
                                                  Jen A was very helpful in selecting a couple of appliances at the best price and expended extra effort to make sure my order was complete.
                                                  by
                                                    • Recommended
                                                    Larry is the best!
                                                    Personally I thought the store was about typical for a Home Depot but Larry was especially helpful and friendly throughout the entire trip! Give that man a raise!
                                                    by
                                                      • Recommended
                                                      My Favorite Home Depot
                                                      I am a professional residential builder/remodeler and I am lucky to currently live close to this store. The Pro-Desk staff at this store are Great! I am always disappointed by the staff at other stores both here in Colorado Springs as well as Denver and Castlerock. I'm never disappointed by my favorite crew at this store tho. I'm gonna miss them when I move.
                                                      by
                                                        • Recommended
                                                        Great job Larry
                                                        Larry went above and beyond at the register
                                                        by
                                                          • Recommended
                                                          Great experience
                                                          Friendly and very helpful staff. Definite kudos to my cashier Larry, who checked out everything without me lifting a finger. It may seem small, but I’m disabled and have a hard time lifting things. I will definitely be a returning customer.
                                                          by
                                                            Cashier aptitude
                                                            So lovely, thanks Rose for be so kind
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 668 reviews

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