Installed this latch over the summer to replace a screen door on the back door out to the deck that didn't have a latch at all when we purchased the house. I loved it and was so happy to finally have a latch on the door. The look was great and matched our other latch on the 2nd screen door out to the yard ... Now it is freezing here in Chicago right now and I'm a pretty strong guy, but I this thing should have lasted longer than only 8 months . Now in saying that I will give it one more chance since I did really like it and try to be a little less aggressive when pulling on it ..
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Recommended
1 found this review helpful
Apr 4, 2020
Reentry is difficult
Didn’t last -Broke off w normal use.
Was super excited I could latch toddler and dog safely inside.
Initially it was wonderful- but even the best things must come to an end- just figured I would get more than a year out of it?!?!
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Response from Hampton Products TeamApr 6, 2020
We are sorry your Castellan Latch has broken. Hampton strives to provide the highest quality products to our consumers. If you would kindly contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help you with a replacement.
DIY
1 found this review helpful
Apr 2, 2014
Best surface mount lever latch ever
As a custom screen door builder I found this latch to be an excellent product. Fast and easy to mount,left or right. Nice fit and finish.
In this picture I used the satin finish hardware and applied a rust finish to outside handle.
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Pro
Recommended
8 found this review helpful
Apr 18, 2024
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Verified Purchase
Apr 17, 2024
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Verified Purchase
Apr 3, 2024
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Verified Purchase
Mar 27, 2024
I turned back, was not compatible at all.
Hard to adapt it to any door
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Verified Purchase
Jan 17, 2024
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Verified Purchase
Nov 8, 2023
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Verified Purchase
Mar 1, 2023
I’m not sure what type of door this latch can...
I’m not sure what type of door this latch can be used on. Certainly not on my front storm door where I have a latch that looks exactly like this one. The mechanism is too large for the depth of my door. So, be sure to understand the specs before you purchase this. I was concerned about returning it because it comes sealed in hard molded plastic so it’s impossible to open without damaging the packaging. Fortunately, Home Depot was good with processing my return.
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Verified Purchase
Feb 1, 2023
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Verified Purchase
Dec 7, 2022
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Verified Purchase
Aug 4, 2022
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Verified Purchase
May 19, 2022
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Verified Purchase
Nov 20, 2019
very good nickel latch
very good nickel latch
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Verified Purchase
Recommended
Jun 29, 2019
Garbage
4th one just broke after 2 months. The metal piece inside is super flimpsy and has snapped on the last four we had causing the handles to fall off. Absolute garbage. The side piece it comes with is super flimsy and we constantly have to bend it, and the locking mechanism is so loose you will lock yourself out of the house. Buy something else and save yourself the hassle.
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Response from Hampton Products TeamJul 2, 2019
We are sorry to hear our Castellan latch has broken. We would like to hear more about your specific installation and have the opportunity to restore your confidence in our product. Our Consumer Care Team can be reached at www.Hampton.Care.
1 found this review helpful
Jun 7, 2019
Not the right size, never used it...
Not the right size, never used it
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Verified Purchase
May 29, 2019
Just PERFECT FOR MY STORM DOOR...
Just PERFECT FOR MY STORM DOOR
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Verified Purchase
May 15, 2019
Fit my storm door perfect. The previous latch (original ) wore out and I only needed to enlarge ...
Fit my storm door perfect. The previous latch (original ) wore out and I only needed to enlarge one hole in the door to complete the installation.
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DIY
Verified Purchase
Recommended
Apr 17, 2019
Bought this to replace my existing handle and after I changed the orientation, got everything alm...
Bought this to replace my existing handle and after I changed the orientation, got everything almost in place, and realized the screw holes didn't line up with my existing ones (not their fault). I drilled 2 new holes, got everything partially assembled so I could gauge the length of the internal small flat pin that turns the lock. After seeing what the length needed to be, I attempted to snap the pin at the appropriate scored section using two sets of pliers. Well, the scored line that I needed to break must not have been scored well and the pin snapped way short of where it needed to be rendering the whole lock completely useless. Even after that I tried to get the pin to snap in the right place to see if it would snap, and I couldn't gt it to break. I'm returning this today, quite disappointed to have my nasty old handle back on and a hole in my door.
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Response from Hampton Products TeamApr 19, 2019
Hello, We here at Hampton strive to provide the highest quality products to our consumers and we would like to hear more about your specific experience with our "Castellan Surface Latch" and have the opportunity to restore your confidence in our product. If you would kindly contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates will be happy to help.
Apr 4, 2019
3 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Mar 5, 2019
It was good - but didn't fit my door exactly...
It was good - but didn't fit my door exactly
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Verified Purchase
Feb 6, 2019
2 Star Review
Rating provided by a verified purchaser
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Response from Hampton Products TeamFeb 7, 2019
Hello, Hampton strives to provide the highest quality products to our consumers. We would like to hear more about your specific installation and have the opportunity to restore your confidence in our product. If you would kindly contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help.
Verified Purchase
Jan 2, 2019
Good...
Good
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Verified Purchase
Dec 18, 2018
It did what was supposed to do ...
It did what was supposed to do
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Verified Purchase
Sep 19, 2018
This is a jam up good door latch you will not go wrong buying this latch I would recommend this t...
This is a jam up good door latch you will not go wrong buying this latch I would recommend this to everyone that has a stom door and need a latch that will hold
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Verified Purchase
Recommended
Sep 18, 2018
It did not fit my screen door. I am still...
It did not fit my screen door. I am still in the process of looking a handle that fits.
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Response from Hampton Products TeamSep 18, 2018
We would be happy to assist in finding a Wright Products Handle that will fit your screen door. Please contact our Hampton Care Team at www.hampton.care.
Verified Purchase
2 found this review helpful
Sep 4, 2018
Replaced old handle worked great ...
Replaced old handle worked great
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Verified Purchase
Aug 26, 2018
Purchased this set 2 years ago. Worked fine until this morning when the pin that controls the spr...
Purchased this set 2 years ago. Worked fine until this morning when the pin that controls the spring tension broke off.
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Response from Hampton Products TeamAug 28, 2018
We apologize if our Wright Products Castellan Surface Latch has failed after only two years. If you could please contact our Hampton Care Team at www.hampton.care or give us a call at 1-800-562-5625. We would be happy to help resolve this issue.