Matt,
Sorry to hear that you are not happy with our Instant Hot Water Dispenser. If the water spits out of the spout, then the hot water tank temperature is too high. Simply turn the temperature dial down. Since this faucet is an open vent system, the spitting of water is a safety feature. The steam in tank needs to escape and that is what is causing the spitting of water. This may also fix and other leaking issues you may have. If not, please contact Whitehaus as we have trained technicians who can help.