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Customer Reviews for Whirlpool 19.7 cu. ft. French Door Refrigerator in Monochromatic Stainless Steel

Internet #203482311

Model #WRF560SEYM

Store SKU #184598

  • 30" width brings French Door styling to a smaller footprint
  • Exterior filtered water dispenser with electronic controls
  • LED lighting illuminates food and reduce shadows

Customer Reviews

  • 4.2
    out of 2,431 reviews
  • 84% recommend this product
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Showing 1-30 of 2,431 reviews
An Ideal Choice for RVs and Other Space-limited
[This review was collected as part of a promotion.] The untimely death of mine before its second birthday has nothing to do with Whirlpool: the motorhome manufacturer installed a latch over a faceplate that traverses the mid-front where all three doors meet. Beneath their latch myriad cracks developed and began shedding freon into our coach interior. Newmar, the coach maker, insisted the coolant lines are nowhere near their proprietary aftermark latch installed on each Newmar Dutch Star, so I did a "fridge autopsy" to demonstrate otherwise, and then sent the cross-section to Whirlpool for engineering analysis.
by
    • Recommended
    Lasted 6 years then freezer went caput
    Is a $1500 appliance supposed to last only 6 years nowadays? The back wall of the freezer began to collect ice, and that caused it to make noise that got progressively louder, driving you nuts. I had it serviced 4 times. Each time they thought they had the problem figured out, and then a couple of weeks later it started again (long enough for the ice to return). It's a real pity because otherwise I like this fridge. Well except for the water filter, which has to be jammed in there to work properly (otherwise an awful rattling noise, and no water). Now I have to go find a new fridge in the middle of a pandemic, when there are no appliances to buy--and spend another $1500 minimum. Yay.
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    Response from WhirlpoolTeamJan 15, 2021
    Hey NotHappy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand
      Excellent Product!
      [This review was collected as part of a promotion.] Excellent Refrigerator, It is a nice french door design, and most importantly, I was able to fit it in my narrow space. Very Pleased.
      by
        Very sleek looking
        [This review was collected as part of a promotion.] I purchased this appliance over the summer and finally had it installed 2 weeks ago. It's a nice looking refrigerator and I'm very happy with it. The only thing I don't like is that the top tray slides out every time I open the freezer and I'm not sure if it's supposed to or if it's getting stuck on the items under it. If it is designed to slide out automatically I would rather it stay closed until I pull it out when needed.
        by
          • Recommended
          Great refrigerator, love the freezer on the botto!
          [This review was collected as part of a promotion.] I purchased this a few weeks ago. Love the easy access to see what is in the refrigerator without bending down. Everyone loves the look of the black stainless steel.
          by
            • Recommended
            Refrigerator
            [This review was collected as part of a promotion.] I bought this this fridge 3 weeks ago because I wanted a white one to go with my existing appliances but this is too small and fragile.
            by
              Beautiful stainless steel!
              [This review was collected as part of a promotion.] We are so pleased with all our new whirlpool appliances in our retirement home ! Very sleek looking, compact, & reliable! Everything you could want or need
              by
                • Recommended
                I've never hated an appliance as much as I hate this refrigerator. It's vastly noisier than our l...
                I've never hated an appliance as much as I hate this refrigerator. It's vastly noisier than our last one. A Whirlpool tech told us that it's no louder than the standard, but if this is the standard now, I'd almost rather go buy groceries daily than deal with this racket. He arrived at this conclusion by downloading an app on his phone and testing the loudness, so that was super normal and professional. On top of that, the layout is ridiculous. If you want to fit, say, a pot of soup and a jug of milk in here, you can either take out one of the shelves completely, or you can get over yourself and not have a pot of soup and a jug of milk. We just realized that we can't fit our Crock-Pot in here either without jacking one shelf up so high that it's useless. The door won't shut all the way if we try. But it's close enough to shut that it doesn't trigger the little sensor that warns you your door isn't shut. Instead it just runs all the time, driving up your energy bill and making the fridge even noisier. So to recap, - Noisy - Poorly laid out - Neither Home Depot nor Whirlpool were any help at all - We haven't experienced this but some people have trouble with moisture collecting in the rubber seal on top of the freezer. If I could have returned it, I would have. But I wasn't allowed to. As it stands, every appliance I've ever purchased has been a Whirlpool, and that absolutely ends here. This is my last Whirlpool. Every second that I see this refrigerator fills me with anger. Every second that I can hear it makes me bitter about the money I wasted, and I can hear it from two rooms over. My resentment of it is spreading to my other Whirlpool appliances, which is making laundry day sort of frustrating. I have had it since September, and I have only grown angrier at it with each passing day. It's like a tiny needle under my skin. The best I can hope for is to forget that it's there, but then it always finds some way to remind me of its presence.
                by
                Response from WhirlpoolTeamFeb 8, 2019
                Dear Grr,
                Thank you for your review.
                We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you. If you have not had your issue resolved, please email us at Whirlpool_Digital@Whirlpool.com at your earliest convenience with your username Grr, a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you. WhirlpoolBrand
                • Verified Purchase
                Delivery was fine, but interior of fridge is not designed well. My fault for buying online and b...
                Delivery was fine, but interior of fridge is not designed well. My fault for buying online and believing description instead of looking at in store, in person. Not much space. Can't even store a standing bottle of wine. Door bins are small. Described as being able to hold a gallon of milk in the door...you probably could hold one if you removed higher self but that is the only thing that would fit on the Shelf. Also, fridge is noisy, randomly... not just when cycling through ice making Etc
                by
                Response from WhirlpoolTeamDec 21, 2018
                JustMe, we thank you for your review. At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Whirlpool Social Care WhirlpoolBrand
                • Verified Purchase
                I purchased this brand new fridge and it died within THREE years!!! I then paid to get it fixed (...
                I purchased this brand new fridge and it died within THREE years!!! I then paid to get it fixed ($670!!!) and it died again - only the freezer works. I was told that it was probably the fan so I should disconnect it and reconnect it after a few days. That worked the briefly and now only the freezer works. What a hunk of JUNK!!!!!!!!!
                by
                Response from WhirlpoolTeamNov 9, 2018
                NeverAgain, we thank you for your review and are sorry to hear of the concerns you're having with your Whirlpool® Refrigerator. We'd like to follow up with you regarding your concerns. Please email us at Whirlpool_Reviews@Whirlpool.com with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand
                  3 found this review helpful
                  the the style
                  [This review was collected as part of a promotion.] look great in my kitchen and my husband is drinking water again
                  by
                    • Recommended
                    Best choice
                    [This review was collected as part of a promotion.] Kitchen refrigerator space limits us to 33’ wide or narrower. Ten year old Maytag died, Maytag has not changed any inside features, we knew what we didn’t like. This Whirlpool has the features we wanted. I was concerned about fixed shelves and interior size. Worries were needless, plenty of space! This refrigerator holds more than the larger replaced model. We couldn’t be happier. Refrigerator is also quiet in comparison to our old refrigerator. We saved money, gained space even though outside measurement is less. Thank you Whirlpool designer who came up with this refrigerator.
                    by
                      • Recommended
                      A lean machine
                      [This review was collected as part of a promotion.] Had it less than 2 weeks ago... an as a saying goes Happy wife Happy life..
                      by
                        • Recommended
                        Just the right size
                        [This review was collected as part of a promotion.] I bought my refrigerator about a month ago after spending several months looking for one that would fit in the space where my old one was. I wanted water and ice through the door, but could only find this one with water through the door. The size was right so I bought it. I'm very happy with it. It is like it was made for the spot it had to go in.
                        by
                          • Recommended
                          I'm very pleased with this fridge. It runs very well and meets all our needs. Beautiful chrome fi...
                          I'm very pleased with this fridge. It runs very well and meets all our needs. Beautiful chrome finish.
                          by
                          • Verified Purchase
                          • Recommended
                          Works Perfect for me.
                          [This review was collected as part of a promotion.] Works and Looks Great. Easy to hook up to water connector.
                          by
                            • Recommended
                            Easy to use
                            [This review was collected as part of a promotion.] Wish it had a couple of more lights other than that happy with it
                            by
                              • Recommended
                              For a 30 inch wide very functional
                              [This review was collected as part of a promotion.] Functional ,stylish and has a water dispenser and LED lighting.
                              by
                                • Recommended
                                Perfect size and great features
                                [This review was collected as part of a promotion.] After buying and returning 3 different refrigerators, I finally found this refrigerator that fit perfectly and has all the great features I wanted - French door, water dispenser and ice maker!!! What more can I ask for. I love this refrigerator!
                                by
                                  • Recommended
                                  Whirlpool Fridge
                                  [This review was collected as part of a promotion.] I bought the my Whirlpool Fridge two months ago. It functions fine. Here some of my observations: > one of the pullout trays does not go all the way in and keeps popping out. See the gap in attached picture > The moisture control flap groove with the Whirlpool log is too large and obstructive > Freezer tray has sharp 90 degree bottom corners which minimizes the space . If it is redesigned to be tapered angling inward, it allows for more space
                                  by
                                    • Recommended
                                    This fridge has a ton more room than I expected (i switched from a 36 in, 26.7 cu fridge). The wa...
                                    This fridge has a ton more room than I expected (i switched from a 36 in, 26.7 cu fridge). The water in the door is a great feature and it is chilled. Having no ice in the door allows for more space in the fridge and you don't have to worry about any ice getting jammed either. You have to be creative for some tall items but overall there is a ton of space for configuration. The freezer is a good size too (frozen pizza fits) and it makes lots of ice. I spent MONTHS researching fridges and finally decided on this one to fit through our small doorway and so far have had no issues with it. I have only had it about a month, but so far highly recommend.
                                    by
                                      • Recommended
                                      19 found this review helpful
                                      Love it but i should have gotten the one with the
                                      [This review was collected as part of a promotion.] It looks beautiful in my new kitchen Ang fits right in with the whole decor.
                                      by
                                        • Recommended
                                        Little small but workable
                                        Little small but workable
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Very happy w/ our new fridge!!! Nice work Whirlpool. Neat design and runs great. Would buy fro...
                                        Very happy w/ our new fridge!!! Nice work Whirlpool. Neat design and runs great. Would buy from HD/Whirlpool again.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        3 found this review helpful
                                        Nice refrigerador, easy to keep market purchase organiced.
                                        Nice refrigerador, easy to keep market purchase organiced.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I primarily chose this model because it was one of...
                                        I primarily chose this model because it was one of two French door models I could find that would fit through the 30-inch door leading into my kitchen. So far, this seems well built and the water dispenser works well. The ice maker strangely seems sort of lackadaisical in doing its job. It's very slow to produce a full bucket of ice. And time will tell whether the air filter and the disposable thing that goes in the crisper to keep vegetables fresh longer are anything but gimmicks.
                                        by
                                        • Verified Purchase
                                        10 found this review helpful
                                        Awesome fridge
                                        [This review was collected as part of a promotion.] We bought this whirlpool refrigerator in marchlove it i only buy whirlpool .
                                        by
                                          • Recommended
                                          Perfect fit
                                          [This review was collected as part of a promotion.] This fridge fit perfectly into my exsisting space and I especially like the french doors because my fridge sits in a hallway off the kitchen.
                                          by
                                            • Recommended
                                            I have a broken door shelf.
                                            I have a broken door shelf.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            1 found this review helpful
                                            Great updated look
                                            [This review was collected as part of a promotion.] Bought this for our rental property in Destin, Florida. Looks great.
                                            by
                                              • Recommended
                                              Showing 1-30 of 2,431 reviews