Customer Reviews for Way Basics Quad 4-Cubby 12 x 26.4 x 24.8 zBoard Stackable Bookcase, Tool-Free Assembly Stackable Storage Shelf in Green
- It's not wood, it's better!
- Made from non toxic zBoard paperboard; formaldehyde and VOC free
- Tool free and frustration free assembly; just peel, stick, done!
Customer Reviews
Jun 7, 2015
absolutly terrible quality
IT BROKE AFTER ONE WEEK, absolutely terrible construction, i cant believe i paid $60+ for this, a complete waste of money!
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Response from Way Basics Customer CareJun 9, 2015
Hi Ehsanul, Thank you for taking time to share your review with us. I'm very sorry to hear what happened. The material used in Way Basics is not cardboard, it's a much stronger and sturdier patented material called zBoard. When assembled and used properly Way Basics are very strong as you can see here: http://www.waybasics.com/about-zboard. Please reach out to me directly with photos of your unit and I promise to help you in any way I can. Anything we can do to help, our team is here to service you. Jimmy Chiang Way Basics, Founder jimmy@waybasics.com
Mar 22, 2020
This is the cheapest thing I've ever owned. It's made...
This is the cheapest thing I've ever owned. It's made of cardboard and stickers. You can even lift it without it falling apart. Complete garbage
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Response from Way Basics CEO Jimmy C.Jun 5, 2020
Hi Viviana, thank you for your honest review and I am sorry to see you're not completely satisfied with your purchase. Our products are actually made from zBoard paperboard that is super strong. Can you please reach out to me directly so my team and I can best understand the details behind your experience? Rest assured, we are here to help and promise to do everything we can to assure your total happiness with our products and service. Looking forward to hearing back from you. Jimmy Chiang, Owner Way Basics - family owned since 2008 jimmy@waybasics.com or 949 229 1662 LIFETIME HAPPINESS GUARANTEED - email, call, text me anytime
Jun 25, 2019
To flimsy...
To flimsy
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Oct 17, 2017
It was well-priced and SUPER easy to assemble, but the...
It was well-priced and SUPER easy to assemble, but the trim is a cream color instead of white... and the shelves are meant to stay together with small pegs and strips of adhesive so it isn't as stable as it could be (but it is eco-friendly)
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Response from Way Basics CEO Jimmy C.Oct 19, 2017
Hi Emily, I'm sorry to see that you're not 100% satisfied with your purchase. The 3M adhesive is super strong when assembled and used properly. Was the unit oriented properly right side up? Since our products are paper based, it is more of an off white however, we are working on a pure white and will be available soon. Please send me a photo directly to me and I promise to assure your total happiness with our products and service. Way Basics is a small family owned business and your email will be answered personally by me and I look forward to hearing from you.
Jimmy Chiang, Founder and CEO
Way Basics - family owned since 2008
jimmy@waybasics.com or 949 229 1662
Jimmy Chiang, Founder and CEO
Way Basics - family owned since 2008
jimmy@waybasics.com or 949 229 1662
Mar 1, 2016
Cheap material
Super cheap material that bent and cracked while we were assembling it. Was not expecting that, wish it had been described more thoroughly in the notes
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Response from Way Basics Customer CareMar 4, 2016
Hi Merry, thank you for taking the time to share your feedback with us. I'm sorry to see that this happened to you as it should not! Please reach out to me directly and I promise to assist you personally with a 5 star experience with our products and service. I look forward to hearing from you. Jimmy Chiang | Way Basics Founder and CEO | jimmy@waybasics.com
