Hi Manuel, We are so sorry that your packages arrived damaged. Sometimes courier handling can be rough and we apologize for their mishandling. Rest assured, we are here to help. Your happiness is our guarantee and we stand by our promise with a LIFETIME WARRANTY: www.waybasics.com/warranty Please reach out to me directly and I will assure your total happiness with our products and service. Way Basics is a small family owned business and your email will be answered personally by me and I look forward to hearing from you.
Jimmy Chiang, Founder and CEO
Way Basics - family owned since 2008
jimmy@waybasics.com or 949 229 1662