Customer Reviews for MOEN Voss Pivoting Double Post Toilet Paper Holder in Oil Rubbed Bronze

Hello LT and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you experienced with installing the mounting hardware included with the Moen Voss Pivoting Double Post Toilet Paper Holder in Brushed Nickel. What you experienced is not consistent with the quality we strive to provide. As the original purchaser of the Moen Voss Pivoting Double Post Toilet Paper Holder in Brushed Nickel, you can contact Moen directly under the product lifetime limited warranty. Our Product Specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.

Hello Handyman and thank you for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to hear your opinion. The Moen Voss Pivoting Double Post Toilet Paper Holder in Oil Rubbed Bronze has mounting holes that are 6.70” apart. This measurement is from center to center of both mounting posts and leaves room enough to slide on a Mega sized roll of toilet paper. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Perkins Ponder and thank you for the feedback you posted on the Moen website. We are sorry to hear of the issue with the finish on your Moen YB5108CH Voss Chrome Pivoting Toilet Paper Holder. We are sending you an email so that we can work with you to troubleshoot the issue and to find a satisfactory warranty resolution. hould you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our current hours are Monday through Friday from 8:00 am - 7:00 pm (EST).

Hello PC and thank you for the feedback you posted on the Home Depot website about the Moen Voss Pivoting Double Post Toilet Paper Holder in Oil Rubbed Bronze. We are sorry that the coordinating finishes on our bathroom accessories did not meet your expectations. Due to differences in the finish application process for our accessory items, the finishes are designed to coordinate and are not exact matches to our faucet finishes. The finish color of our coordinating accessories is designed to complement the design and finish of the matching Moen collection. Moen product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Ronald and thank you for your opinion and feedback you posted on the Home Depot website for the Moen Voss Pivoting Double Post Toilet Paper Holder in Oil Rubbed Bronze. We do appreciate your business and we regret our product did not meet your expectations and we hope you will try us again in the future. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

Hello Kunkelmon and thank you so much for your feedback on Home Depot’s website concerning the finish for your Moen Voss Pivoting Double Post Toilet Paper Holder in Oil Rubbed Bronze. The Oil Rubbed Bronze finish is unique distressed finish with copper accents showing through the entire finish, some part have more distressing than others do. The finish from piece to piece will be unique as the parts are tumbled and distressed individually. Rest assured that our Limited Lifetime Warranty and the highest quality components available are selected to meet the qualifications of our products and to provide peace of mind. Should you require any warranty assistance, we would be happy to help you and show you we stand by our products. Please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.