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Customer Reviews for VIGO Verona 42 in. L x 42 in. W x 79 in. H Frameless Hinged Neo-angle Shower Enclosure Kit in Brushed Nickel with Clear Glass

Internet #202723217

Model #VG6061BNCL42W

  • Shower base included, reversible left or right-side opening
  • Durable and safe tempered glass thicker than industry standard
  • Walk-in shower area with outward opening door for easy entry

Customer Reviews

  • 3.9
    out of 91 reviews
  • 63% recommend this product
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Showing 1-30 of 91 reviews
Great shower surrounded
I put it in myself. It looks great. Very heavy duty. Twice as thick as my last one. Looks awesome with the tile that I used. Nicest shower that I have ever had.
by
  • Verified Purchase
Spacious & Clean
Love this shower! Gives us plenty of room and it is such a clean look for our bathroom. Just what we wanted!
by
    • Recommended
    Great quality, large, installation a bit finicky with unlevel floors.
    by
    • Verified Purchase
    Quality materials - beautiful result
    This is a high quality, finely crafted enclosure. One note, make sure your walls are plumb correctly, I was off on one wall by about 3/16” which required a little rework removing plastic liner on that wall and using silicon caulk. Still beautiful and love this product.
    by
    Response from Product SupportNov 23, 2022
    Hi Boardrider! Thank you very much for your review and 5 star rating of our Verona frameless neo-angle shower enclosure. We are glad that you love the enclosure as much as we do. It really helps maximize the space in your bathroom while complementing to its beauty. Best,
      • Recommended
      Nice product
      Overall, this is a nice product. However, like most products these days that come with several small parts/hardware and require assembly, they do not do a great job labeling everything. There were also some missing wall anchors and screws. Nothing you can't pick up at the local hardware store but, still frustrating. It shouldn't happen. Also, one of the arm brackets doesn't tighten properly. I will need to see if I can have them send a replacement.
      by
      Response from Product SupportNov 6, 2020
      Thank you for your four-star rating on your recent purchase of VIGO Verona Frameless Shower enclosure. I do apologize that you are having an issue with your purchase. Please contact our product support team at 866-591-7792, option 2 and we will be happy to assist you with the parts needed.
        • Recommended
        Looks great
        The story didn’t start out very well they sent us a shower that I ordered it didn’t fit the base that came with the shower and said it was discontinued but within three days I had the correct glass portion of the shower to fit the base and I had already installed... Is very well-made you don’t have to have perfectly plumb walls. They have things to make adjustments it looks beautiful at this point I’m very happy with my purchase!
        by
        • Verified Purchase
        • Recommended
        Great shower I’ll be buying another
        A real nice shower unit. Well made. But definitely a two man job when it comes to the door installation. The base is heavy duty and nicely designed. Make sure everything is plum. Level ant true. Life is easy when you do this.
        by
        • Verified Purchase
        • Recommended
        Beautiful Door. Challenge was to align the doors to stop leaks.
        Everyone who sees the shower says "Wow!". Well made product. I would have given the shower 5 stars except for the liners on the glass doors. It has been a challenge to line up the doors perfectly so that there are no leaks. The directions for this area are a bit confusing. I am a little bit concerned that over time the shower doors may start leaking again. Overall rating is 4.5 stars.
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          • Recommended
          I have just installed my Frameless Neo-Angle Shower, and like it very much. The glass and fixture...
          I have just installed my Frameless Neo-Angle Shower, and like it very much. The glass and fixtures are heavy and sturdy and make a beautiful presentation along with the tile I have installed. I am pleased with this product, and would recommend it.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Great Shower Enclosure
          I installed february this product and we love it very much.
          by
          • Verified Purchase
          • Recommended
          Installed in existing construction on second floor by myself. Because I had the walls open to th...
          Installed in existing construction on second floor by myself. Because I had the walls open to the studs for cement backer board underlayment for the new tile work, I added wooden blocks into the walls at the points for placement of all of the anchoring screws for the panes. Individual panes are heavy and I had to carry them one-by-one up the stairs. My walls are not exactly square (85 year old house on pier and beam construction that will continue to shift) so I squared the panes to each other by resting them on the elevated base, and then used the supplied seals and added clear silicon caulking as needed along the edges of the contact with the walls to fill in the uneven spaces to waterproof. It is very difficult to see the caulking and the seal is watertight. So, even if your walls are not square, this enclosure can work for you but be sure that the panes are securely anchored to the studs and, depending on the size of the gap with the wall, you may need to use longer than supplied screws. I had one troublesome leak where water came out along the outside edge of the plastic base where it meets the floor, and I was worried that the base had a hairline crack. Believe it or not, ha ha, the answer came to me in a dream: turns out that water was seeping down the panes and entering the screw holes under the glass where the metal rail for the pane is connected to the plastic base. I caulked these screw holes and that solved the leak. Overall, I am happy with the unit and it nicely showcases my "expert" tile work (but arabesque tile is a challenge to work with).
          by
            • Recommended
            1 found this review helpful
            Perfect and simple
            I built a home 4 years ago and installed 2 Vigo showers like this one. I am happy to say that four years of use later, I still love them. High quality materials, sturdy, and easy to clean make them a great choice. I did brass finish in one bath and chrome in the other and both still look great. Photo shows my other one, a 36" chrome. I recommend professional installation, as precision is key to a well installed enclosure. I couldn't be happier with mine. And Vigo customer service is THE BEST. They answered my email right away and got a part out to me that same day! That's hard to come by these days.
            by
              lovely,came with all the pieces, support provided
              This is not easy to install. Fortunately, they provide customer support. This was a new installation, and required two people and a LOT of time and patience. However, it is lovely, looks just like the picture.
              by
              • Verified Purchase
              • Recommended
              8 found this review helpful
              Box glass came all torn up ripped, had to totally take apart to inspect for damage. Before accepting Still have not received the rest of the order. Back still not here. Not happy with delivery . Been a full month waiting on this order still o idea when it will arrive
              by
              Response from VIGO Customer Support TeamNov 16, 2023
              Hi Steve,

              We sincerely apologize for all that you have gone through with your order and we want to help. Please send photos of the damages of the box to jessp@vigoindustries.com and include the complete model number, your full name, phone number, physical shipping address, and a description of the problem along with any other issues or questions that you have. Our sincerest apologies again and thank you for reaching out.

              Regards,
              VIGO Product Support VIGOMarketing
              • Verified Purchase
              Excellent product, definitely needed a professional to install, it is a kit to build the shower enclosure, lots of leveling, shims and releveling and more shims. looks wonderful, tight fitting door.
              by
              • Verified Purchase
              Nice doors Instructions vague...
              Nice doors Instructions vague
              by
              • Verified Purchase
              Waiting to hear from Romel concerning product replacement
              I am waiting to hear from Romel concerning product replacement. THEN, I will review this product.
              by
                Was not easy to install, but it was the first...
                Was not easy to install, but it was the first time for me. After all the issues we’re resolved the final project looks just as beautiful if not more so than the pictures!
                by
                Response from VIGO Customer Support TeamJan 25, 2022
                Hi Mugsy
                We’re happy you are enjoying your VIGO Verona Frameless Shower Enclosure! Thank you for your trust! We’re grateful for amazing customers like you! VIGOMarketing
                  The hardware and glass are very sturdy. I used longer...
                  The hardware and glass are very sturdy. I used longer stainless steel wood screws than what were provided in the kit where possible. The ordering and install instructions were a bit confusing but it all worked out in the end. We are happy with the final product.
                  by
                  Response from VIGO Customer Support TeamJun 14, 2021
                  Thank you, Juan. We appreciate your five-star, VIGO shower door review and are glad to hear you are enjoying your new VIGO Verona Frameless Corner Shower enclosure. We strive to create the highest quality, design, and customer experience for our customers. We could not be happier to hear you are welcoming VIGO into your home. VIGOMarketing
                  • Verified Purchase
                  The glass panels are heavy and the hardware seem sturdy...
                  The glass panels are heavy and the hardware seem sturdy enough to support them. The install instructions are a little confusing so read them thoroughly before beginning. The Home Depot description and the Vigo installation guide are misleading on the size. Use the finished size in the Vigo guide to match against the HD description.
                  by
                  Response from VIGO Customer Support TeamJun 4, 2021
                  I do apologize that you had an issue with your installation Juan. If you need assistance, please contact our product support team at 866-591-7792, option 2. We are here to assist you! VIGOMarketing
                  • Verified Purchase
                  Great product
                  Look amazing. Takes lots or tweaking as it is installed
                  by
                  Response from Product SupportApr 7, 2021
                  Thank you Arichiq! We appreciate you taking the time to share your experience with us and your four-star review on your new VIGO Gemini shower enclosure. We take pride in providing our customers with quality assistance and we are happy to hear that we met your expectations. Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you. All the best - VIGO Product Support Team
                    • Recommended
                    LEAKS constantly - could not get it to seal
                    This is a total disaster. LOOKS GOOD yes ha! but not with 4 towels on the ground to catch the water. AND yes I had a very good installer go slow and do each step and caulk everything, and yes I called VIGO and even sent then videos. You can't shower in a 36 by 36 and not get spray on the sides. Needs a way better sealing set up.
                    by
                    Response from VIGO Customer Support TeamMar 18, 2021
                    Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. At VIGO we want every one of our customers to be in love with their VIGO products.
                    Please contact me at sf@vigoindustries.com Attn: Barbara and I will be more than happy to assist you with your issue with your unit.
                    - VIGO Product Support Team VIGOMarketing
                      Horrible company and product
                      This shower has not stopped leaking for the last almost year that we’ve had it. We have tried everything. Our contractor tried to get support from the company and now has completely bailed on us because of all the time and money he’s put in to this with no luck. I reached out to the company myself and got NO response. The leaking has caused damage on the ceiling below more than once. Do not buy this shower.
                      by
                        Shower door does not close correctly and missing pieces. If...
                        Shower door does not close correctly and missing pieces. If i could return I would.
                        by
                        Response from VIGO Customer Support TeamMar 8, 2021
                        Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to make things right with your VIGO product.
                        Please contact me at sf@vigoindustries.com Attn: Barbara
                        - VIGO Product Support Team VIGOMarketing
                        • Verified Purchase
                        Glass broke while leaned up against wall...
                        Glass broke while leaned up against wall
                        by
                        Response from VIGO Customer Support TeamFeb 18, 2021
                        I do apologize that you had a issue with your glass. Please contact our product support team at 866-591-7792, option 2 and we can assist you in a replacement. VIGOMarketing
                        • Verified Purchase
                        Beautiful shower. would have liked directions in both left...
                        Beautiful shower. would have liked directions in both left open and right open images. Call center was in the Phillipines. Be sure to have everything level as you work to install.
                        by
                        Response from VIGO Customer Support TeamJan 25, 2021
                        Thank you Jessie for your four star rating. We do appreciate hearing from our customers and how much they are enjoying their new units. We are confident that you will continue to enjoy your VIGO Verona for many years to come. VIGOMarketing
                        • Verified Purchase
                        Buyer beware! Don’t waste your money!
                        At first, we were excited about this product because it looked nice. BUT it never worked!!! The first contractor kept coming back to fix one leak after another, where water seeps out of the enclosure no matter how we tried to be careful. At first it was under the door. Then the sides. So basically anywhere that has a seam. It leaks! We have to put towels on the surrounding floor outside of the enclosure to soak up the water. Unfortunately, we live in a small town of 2,500 people and the contractor stopped trying to fix it. They said, “it’s poorly designed.” We didn’t believe them at all. We went more than 6 years without a functional shower stall. So, the 3/4 bathroom became 1/2 functional. Thank God we have another bathroom that we were able to use. On Monday, the 9th, we were able to have a church friend, whom we recently met and learned that he is a retired contractor, to reinstall the unit. We went online and got great service from Vigo Industries for purchasing all the seals and railings that cost us nearly $300, figured it will be worth while. Well, our contractor-friend concur that this is POORLY designed and the problem we had will persist because the door is so heavy it shakes the enclosure and misaligned the panel from the wall every time we go in and out of the enclosure—makes it utterly useless. When we tried to see if Vigo can do anything to compensate us for the loss via email. We got the brush-off. Really wondered how they stay in business selling products that are NOT functional at all! It seems that they are happy to take our money, but not compensate for the tremendous loss we suffered: Contractor fee, years of inconvenience, the replacement parts in addition to the never-functioned shower enclosure. So, about $1000+ down the drain (pun intended). Please learn from our experiences and do not waste your money! DO NOT BUY! Don’t lose your money. We hope that everyone who reads this review could benefit from our loss. If this is so, we will be comforted to know our loss becomes someone’s gain! We also think Home Depot should seriously consider to stop carry Vigo Industries products at all. Vigo Industries disregard to our plight customer service poorly reflects on Home Depot! Thank you for your time.
                        by
                        Response from VIGO Customer Support TeamNov 13, 2020
                        Hello and thank you for your feedback. We are truly sorry your enclosure did not fit your needs. If ever we can assist you with any of our products our support team is always available to provide assistance with all installation questions. Please call us on 866-591-7792. Thank you. VIGOMarketing
                          1 found this review helpful
                          Leaky
                          We've had this enclosure installed for over a year. IT CONSTANTLY LEAKS! I HATE IT!! It was installed for us by a contractor. We don't know what to do. Maybe we just need to trash it and get a custom enclosure. The weather stripping is cheap and makes the door look cheap. It has also fallen apart in the last year. The magnet closing mechanism is weak. I could deal with it all if it didn't leak!! I don't recommend this product.
                          by
                          Response from VIGO Customer Support TeamOct 14, 2020
                          Hi Christie, I do apologize that you are having an ongoing issue with your shower enclosure. Please contact VIGO Industries at 866-591-7792, option 2 and allow out team of experts trouble shoot the issue with you.
                          Thank you
                          VIGO VIGOMarketing
                            Elegant, Leakproof....
                            Elegant, Leakproof.
                            by
                            • Verified Purchase
                            Rating provided by a verified purchaser...
                            Rating provided by a verified purchaser
                            by
                            • Verified Purchase
                            Showing 1-30 of 91 reviews

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