We bought a newly remodeled home in December of 2020. The tub fill nozzle was leaking against the wall and through the main spout when stopper was pulled up for shower. Now it is horrible! For the price you charge these should last a lifetime! Not happy with delta plastic very upset with this product.
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Customer review from deltafaucet.com
Mar 19, 2020
Face plate does not line up straight
I bought the Delta Victorian shower and tub in chrome. The face plate does not line up correctly. The word Delta stamped in face plate is straight however the scroll work does not align straight across from each other like in photo. They are tilted.
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Response from DeltaFaucetMar 24, 2020
Thank you for your review, jen! Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance.
Best Regards, Benjamin
Apr 14, 2014
Fell in love with it!
I love the Victorian/Steam-punkish look! Easy to install. Love the 2 lever function. Spout is long enough to reach over the edge of the soaking tub. Some others were to short. Shower head is great also but mostly just use the tub. I love my new bathroom!
The shower looks great and works well. The spray is...
The shower looks great and works well. The spray is powerful and the separate water temperature control is a good design. No problem with the installation.
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Verified Purchase
Oct 22, 2018
Beautiful faucet
I bought this product back in August. It is beautiful and shines up nicely. However it is difficult to get water temperature just right. Sometimes you have to set it almost in the blue for a warm shower
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Response from Customer Solutions Oct 22, 2018
Hi Rick7425,
I'm glad you're pleased with the look of the Delta tub/shower faucet. I apologize for the issue with the temperature. Here are the steps to adjust the rotational limit stop in a 17 Series faucet. First, remove the temperature control knob cover. You should able to "pop" it off of the temperature control knob by prying it off with a small screwdriver. Next, you will see a gray plastic insert with a Phillips screw in the middle. Removed the screw and pull off the gray plastic item.
You should now be able to see the rotational limit stop, which resembles a black plastic gear. If the water temperature is above 120 degrees F, remove the rotational limit stop, rotate it clockwise one tooth for every 2 degrees of temperature change desired, and reinstall it. If the water is cooler than desired, remove the rotational limit stop and rotate it counterclockwise one tooth for every 2 degrees of temperature change desired. Replace the temperature control knob, turn the faucet off and back on, and re-check the temperature. Repeat as necessary until the desired water temperature has been achieved.
The rotational limit stop may need to be adjusted if the inlet water temperature changes. For instance, during the winter, the cold water temperature is colder than it is during the summer, which could result in varying outlet temperatures.
These instructions are included with the Maintenance and Installation guide that originally came with this faucet.
Recommended
Customer review from deltafaucet.com
Sep 18, 2018
Had same Victorian kit for 10 years. It was time to upgrade and we bought same shower faucet kit ...
Had same Victorian kit for 10 years. It was time to upgrade and we bought same shower faucet kit in Venetian Bronze again. Improved looks again and better operation from the one we had 10 years ago.
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Verified Purchase
Recommended
Apr 18, 2018
Love it!
I bought this to match my sink faucet in the bathroom. Adjusting the water temp took a little getting used to but after that it works great and I love it!
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Response from Customer Solutions Apr 18, 2018
Hi,
I'm glad to hear your Delta faucet is working great and you're enjoying it. Feel free to reach out to us again with any questions or concerns.
Recommended
Customer review from deltafaucet.com
Jun 22, 2017
Great looking faucet. Like the temp control. Can be set to prevent scalding when turned on, if yo...
Great looking faucet. Like the temp control. Can be set to prevent scalding when turned on, if you have kids.
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Verified Purchase
Recommended
Dec 3, 2016
Quality is not what I expected
I bought and installed this when I had my home remodeled in 2006. It worked fine for about 3 years. Then the slide in the cartridge quit working so all we got was cold water. Could not use the shower at all because the water temperature would not change. I ordered a new cartridge and replaced it and it worked for about 2 years and then I had to order another cartridge and it lasted about the same time. It quit working right about 2 years after replacing but this time I just quit replacing the cartridge. You can get it to get warm but everything is upside down for some reason. The handle will rotate all the way around turning the water on and off but it drips all the time. I am so tired of this but will have to take out the tile in the shower to replace the whole assembly with another brand. I did not know it came with a lifetime warranty. I have spent several hundred dollars on replacing cartridges. I had a water well and am not sure if the water had minerals or calcium that made the slide stick. We took it apart several times and cleaned it and it would work for a short time until we had to replace it. I got pretty handy at taking it apart and putting it back together. I now have city water and am going to buy another cartridge and see if it works longer this time.
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Response from Customer SolutionsDec 7, 2016
Hi elmo98,
I'm very sorry to hear about the issue with your Delta tub and shower! Please see my follow up email as we would be more than happy to help you. Our products do have a Lifetime Warranty on parts and finish.
Best regards,
Jon
Customer review from deltafaucet.com
Feb 3, 2016
Excellent faucet
Great features. Easy fo use-set water temp once and you don't have to readjust again. Plus lifetime warranty.
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Verified Purchase
Recommended
Customer review from deltafaucet.com
Jan 16, 2014
product good for the first 3 years
I purchased this shower valve three years ago and the other day my wife went to shut off the water and the handle kept turning she finally had shut it off but the handle was still loose upon inspecting it I took the handle off and noticed the threads were worn. I also noticed that the plastic valve that the handle attaches to was also worn. How does a plastic valve wear out the threads on the metal handle. The other problem that we have had was that the temperature lever has been stiff to move for a while.
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Response from Customer SolutionsJul 8, 2014
Hi mrlevel,
I am so sorry that you are experiencing an issue with your shower. I'd like to look at some pictures so I can make sure to send you the correct parts. Please look for an email from me.
Thanks,
JessW
Customer review from deltafaucet.com
Nov 5, 2013
Good choice
this set did not exactly match my sink faucets, however, it came close enough and hooked right up without a fuss. very attractive. came fast. looks good.
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Verified Purchase
Recommended
1 found this review helpful
Sep 27, 2011
The faucet set was of high quality and was exactly what I needed.
Great product at a reasonable price. Only issue was a scratch on the faucet which occurred during shipping.
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Pro
Verified Purchase
Recommended
Jun 11, 2011
Cheap Plastic parts.
For the price of over 250.00 you would think that all the parts especially the the tub fill would at least be metal with plating over the top of that. No way it is made of plastic. I could not believe it.
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Verified Purchase
3 found this review helpful
Feb 18, 2010
The choice of water flow (massage or regular) is what is so different about this set. That is not offered on most of them . The color is slightly darker than I thought it would be but beautiful anyway. It will be an eye catching addition to my new bathroom.
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Recommended
2 found this review helpful
Oct 2, 2009
WOW!!!!
I hit the mother lode on this one, folks! Bought one of these baby's after looking at the store's display and Installed it on our newly-tiled shower. Incredible look, feel, and performance. I AM satisfied AND impressed with the fit, function, and appearance of this product.
NOTE: Also added a Delta venetian bonze diverter valve so I could install one of Delta's venetian bronze hand showers, alongside. My wife now thinks I'm a genius. Finally! "Best of both worlds," according to her. After using them, I would have to agree.