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Customer Reviews for VELUX White Solar Powered Blackout Skylight Blind for VS/VSE/VSS M02 Models

Internet #202892001

Model #DSH M02 1025

Customer Reviews

  • 4.5
    out of 11 reviews
  • 91% recommend this product
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Showing 1-11 of 11 reviews
Works well to block light but terrible appearance
We like the way we can block light with this shade. We ordered white. However, as you can see in the photo, this is anything but white (except where there is light leakage around the edges). We were hoping to match our white ceiling.
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Response from VELUX Consumer SupportOct 17, 2023
We would like to help you with this issue and appreciate your comments about this shade. Can you remove the insect screen and check the color of the shade? We suspect the shadow may be altering the perception of the shade color. If you would like to discuss this further, please call us @ 1-800-888-3589 or send us an email to: vcustomer.service@velux.com
    solar powered shades
    I absolutely love the skylights. We bought them about 10 years ago and they have been great. I have one problem. One of the solar powered shades has quit working, I replaced the batteries in the remote and it still wouldn't work so i tried the remote on one of the other shades and it worked just fine. What can I do now? Can we replace the solar power part of the shade.
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    Response from VELUX Customer ServiceJan 22, 2024
    Vickie, we love hearing from our customers. Please contact our support group direct at 800-888-3589. If possible be with the product so that our tech group can get serial numbers from the product and troubleshoot. Thank you for reaching out.
      • Recommended
      Good product nicely engineered
      I bought 2 in mid 12/20. They arrived in a week...great. They were easy to install but here are some tips for the FS/M08 model of window only. The instructions are all pictures...no words. Follow them exactly in order. One critical item NOT in the instructions is the guide string handling. The strings on each side of the motor are wound around a plastic bracket that holds the motor to the base for shipping. The string MUST be fully unwound from that clamp and the motor before you install the guide rails. There is a channel for the string on the motor base that it MUST be in when you slide the guide rails in place. Otherwise you will be taking the rails apart when you find out the strings are hung up and can't be attached to the base of the rail. There are 2 small mounting brackets to install at the base of the window. The model identification plate will probably be in the way of one of them. Remove the plate and save it. Finally, your drill will damage the base of the window frame when you drill the hole for the lower mounting bracket. Put painters tape over the base of the window frame before drilling. Other then those items install is easy to do but you must have some DIY mechanical skills.
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        • Recommended
        Room darkening flat blind.
        It was very easy to install. Guests in this bedroom are very happy that they can now sleep in on sunny mornings. Works quietly and consistently.
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          • Recommended
          Love These!
          They really keep the heat out, never had a problem with them great quality! Been a customer for 15 years.
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            • Recommended
            Battery
            We have used them for years but now have a battery issue with one of them. How and where do I find replacements for 833442?
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            Response from Customer ServiceJun 5, 2019
            You are able to purchase replacement shade batteries directly from VELUX by calling 1-800-888-3589. Before making your purchase, please speak with our Technical Support Team to troubleshoot this issue to ensure that this item is needed or if another solution is required.
              • Recommended
              wonderful product
              these blinds are fantastic. they make the skylight so much more functional and energy efficient.
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                • Recommended
                solar blinds for attic bedroom
                The blinds are easy to operate and install. They work great..just wish they were a whole lot cheaper.
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                • DIY
                • Verified Purchase
                • Recommended
                easy install
                I thought the units were pricey until I checked with shade shops - these units have more features at less cost.
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                • DIY
                • Verified Purchase
                • Recommended
                Quality product, would recommend
                Instructions were tough to understand (only had pictures), but after the first installation it was easy. Works well and looks good.
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                • DIY
                • Verified Purchase
                • Recommended
                1 found this review helpful
                Excellent service.
                The shade does what it's supposed to - complete light blocking. Very easy to install - IF you are careful to read all the instructions carefully before you start and along the way. I wish it were a LITTLE less expensive, but there is a tax rebate (good for a few more years, apparently) that helps.
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                • Verified Purchase
                • Recommended
                1 found this review helpful
                Showing 1-11 of 11 reviews