We like the way we can block light with this shade. We ordered white. However, as you can see in the photo, this is anything but white (except where there is light leakage around the edges). We were hoping to match our white ceiling.
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Response from VELUX Consumer SupportOct 17, 2023
We would like to help you with this issue and appreciate your comments about this shade. Can you remove the insect screen and check the color of the shade? We suspect the shadow may be altering the perception of the shade color. If you would like to discuss this further, please call us @ 1-800-888-3589 or send us an email to: vcustomer.service@velux.com
Customer review from veluxusa.com
Jan 19, 2024
solar powered shades
I absolutely love the skylights. We bought them about 10 years ago and they have been great. I have one problem. One of the solar powered shades has quit working, I replaced the batteries in the remote and it still wouldn't work so i tried the remote on one of the other shades and it worked just fine. What can I do now? Can we replace the solar power part of the shade.
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Response from VELUX Customer ServiceJan 22, 2024
Vickie, we love hearing from our customers. Please contact our support group direct at 800-888-3589. If possible be with the product so that our tech group can get serial numbers from the product and troubleshoot. Thank you for reaching out.
Recommended
Customer review from veluxusa.com
Dec 20, 2019
Room darkening flat blind.
It was very easy to install. Guests in this bedroom are very happy that they can now sleep in on sunny mornings. Works quietly and consistently.
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Recommended
Customer review from veluxusa.com
Jul 30, 2019
Love These!
They really keep the heat out, never had a problem with them great quality! Been a customer for 15 years.
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Recommended
Customer review from whyskylights.com
Jun 4, 2019
Battery
We have used them for years but now have a battery issue with one of them. How and where do I find replacements for 833442?
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Response from Customer ServiceJun 5, 2019
You are able to purchase replacement shade batteries directly from VELUX by calling 1-800-888-3589. Before making your purchase, please speak with our Technical Support Team to troubleshoot this issue to ensure that this item is needed or if another solution is required.
Recommended
Customer review from veluxusa.com
Jul 11, 2018
wonderful product
these blinds are fantastic. they make the skylight so much more functional and energy efficient.
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Recommended
Customer review from whyskylights.com
Jun 17, 2014
solar blinds for attic bedroom
The blinds are easy to operate and install. They work great..just wish they were a whole lot cheaper.
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DIY
Verified Purchase
Recommended
May 30, 2014
easy install
I thought the units were pricey until I checked with shade shops - these units have more features at less cost.
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DIY
Verified Purchase
Recommended
Jan 7, 2012
Quality product, would recommend
Instructions were tough to understand (only had pictures), but after the first installation it was easy. Works well and looks good.
by
DIY
Verified Purchase
Recommended
1 found this review helpful
Nov 29, 2011
Excellent service.
The shade does what it's supposed to - complete light blocking. Very easy to install - IF you are careful to read all the instructions carefully before you start and along the way. I wish it were a LITTLE less expensive, but there is a tax rebate (good for a few more years, apparently) that helps.