Instructions so tiny you cannot read them. NO website to view instructions and enlarge them. Scre...
Instructions so tiny you cannot read them. NO website to view instructions and enlarge them.
Screws don't fit holes don't fit washers don't fit nuts.........
No up or down (this side up, etc) on swivel mechanism.
Foot rings almost impossible to shimmy in place, difficult to align holes.
Parts not clearly labeled (no matching guidelines).
Over all a disaster!!
It took hours and hours to put together.
I already reported my shopping experience with your store (NOT good).
Excellent quality!! Everything we expected! Thank you Home Depot!!...
Excellent quality!! Everything we expected! Thank you Home Depot!!
by
Response from Trademark GlobalApr 6, 2022
Thank you for choosing this product. We hope you enjoy using it. Have a great day!
Verified Purchase
Dec 22, 2021
It was a bit tricky to put it together but...
It was a bit tricky to put it together but patience won out. It's a nice stool for a fair price. Two people would be an appropriate number to get this stool together.
by
Response from Trademark GlobalDec 23, 2021
Thank you for sharing you feedback with us. Hope you have an awesome day!
Thank you for the 5-star rating. Enjoy your purchase!
Sep 22, 2021
Nope. Spent 30 minutes to put together, only to have...
Nope. Spent 30 minutes to put together, only to have it wabbly and bumping back and forth when I finished. Followed the directions and everything. They're not "self-leveling" ends.
by
Response from Trademark GlobalSep 22, 2021
Truly sorry to hear about this, Andrew. Please message us at teamcustomerservice.com. Thank you.
Everything assembled fairly smoothly. You DEFINITELY need a power drill...
Everything assembled fairly smoothly. You DEFINITELY need a power drill screw driver for the top ring. It was a little tricky to get the screws in on the top ring. All other screws were easy! The stool looks just like the picture and swivels well.
by
Verified Purchase
3 found this review helpful
Dec 28, 2018
This is the 2nd review I’ve left in hopes of...
This is the 2nd review I’ve left in hopes of getting help. We love the stool but can’t assemble it because 1/2 the parts are missing. Help, please!
by
Verified Purchase
8 found this review helpful
Jan 18, 2018
5 Star Review
Rating provided by a verified purchaser
by
Response from TrademarkGlobalFeb 1, 2018
We are delighted to hear that this Trademark® bar stool has been such an excellent fit for your needs!
Verified Purchase
Sep 13, 2017
Very easy to assemble. Looks great and it's very durable. We purchased 4 of them more than a year...
Very easy to assemble. Looks great and it's very durable. We purchased 4 of them more than a year ago and they look still great! Very reasonable price too.
by
Response from TrademarkGlobalSep 13, 2017
So happy to find you are thrilled with this Bar Stool by Trademark Poker®! The quality certainly is superb and the value unmatched for such a fun and easy to use item!
Verified Purchase
Recommended
Sep 6, 2016
Very good stool
This stool was purchased for a gunsmith bench. Sturdy construction with no rattles. Very good stool for the price
by
Response from TrademarkGlobalMay 10, 2017
So thrilled to see you are so pleased with these bar stools by Trademark®! These bar stools are certainly top-of-the-line and the vibrant, beautiful design is INCREDIBLE in any home!
Recommended
1 found this review helpful
Sep 15, 2015
Works Great
Easy to assemble. A little taller than expected. Comfortable
by
Response from TrademarkGlobalMay 10, 2017
Sounds like you really are pleased with this Trademark® bar stool! Many Home Depot shoppers agree these pieces are the perfect addition to any room in the home, adding elegance and style!
Verified Purchase
Recommended
Aug 12, 2015
Very comfortable & easy to assemble
I've been looking for a good sturdy stool for my workshop and found this one at the Home Depot web site. It is easy to assemble, very sturdy and quite comfortable. It is just a little tall for my 36" tall workbench but works well nonetheless. I'm very happy with my purchase and highly recommend to those looking for a good quality stool. As a bonus it comes in several colors and patterns to fit your taste.
by
Response from TrademarkGlobalMay 10, 2017
So glad you find these bar stools just as beautiful in your home as it is pictured on Home Depot.com It truly is the quality and the unmatched design of these Trademark® pieces that make the difference!
DIY
Verified Purchase
Recommended
Jul 23, 2015
Highly Disappointed!
Assembly was fast & simple. Product was very solid. The problem was when I sat down. The seat became flatter than a pancake! The material used was NOT a HIGH DENSITY foam. It was more like foam used for sofa pillows, SOFT. Needless to say my rear end was sitting on a HARD surface and that was not good or comfortable for any length of time. IF sitting on a Hard Surface with little padding is not a problem for anyone, then this is your go to Working Stool. Everything else about it was perfect. I had to Return it to my Home Depot Store and was helped, as always, Fast & Friendly by their associates.
P.S. If the manufacturer would spend just a little more money for a GOOD, High Density Foam this would be the PERFECT Working Stool.
by
Response from TrademarkGlobalMay 10, 2017
So glad to hear this Trademark® bar stool is able to add a splash of fun and usability in your home! Fantastic to see another customer impressed with these pieces!
DIY
Verified Purchase
Recommended
2 found this review helpful
Jan 3, 2013
Looks great, easy to assemble
Stools look great and are easy to assemble. One arrived missing some of the hardware and when I called Customer Service, they shipped that out immediately.
by
Response from TrademarkGlobalMay 10, 2017
So happy to see you are thrilled with these bar stools by Trademark®! The quality certainly is superb and the value unmatched for such a gorgeous and useful product!
Verified Purchase
Recommended
1 found this review helpful
Aug 7, 2012
This is a good quality stool! Went together easily.
The only problem I had was that the wrenches were not included. Had some though, so it wasn't a big issue...
The big bonus is that it's made in the USA!
by
Response from TrademarkGlobalMay 10, 2017
Sounds like you really are pleased with this Trademark® bar stool! Many Home Depot shoppers agree these pieces are the perfect addition to any room in the home, adding elegance and style!
Verified Purchase
Recommended
1 found this review helpful
Nov 23, 2011
stool
easy to put together,good quality,good looking and a great value
by
Response from TrademarkGlobalMay 10, 2017
So glad to hear this Trademark® bar stool is able to add a splash of fun and usability in your home! Fantastic to see another customer impressed with these pieces!