Customer Reviews for Mohawk Take Home Sample - Natural Walnut Engineered Hardwood Flooring - 5 in. x 7 in.
Customer Reviews
Aug 6, 2019
Nice...
Nice
by
May 8, 2019
Sample was good size but it was not what I...
Sample was good size but it was not what I needed for my house.
by
Aug 28, 2016
Dents easy
I have not even finished the installation of the flooring and it already has dents i rolled a dishwasher across it on wheels to put flooring under it and it left two long dents complete garbage flooring
by
Dec 3, 2014
Easily Damaged with visible scratches
We got this installed for our new home and the H/W color and texture looks nice.but we see lot scratches popping up everyday,we have no pets or kids , i have padded the furniture and we still notice new scratchs every day this is the least resistant flooring and really disappointing that Mohawk made such a bad Product
by
Response from mohawkCustomerServiceDec 7, 2014
Hello, I’m Laura from Mohawk—I’m very sorry that you’re finding excessive scratches with your flooring. I hope you will contact our Consumer Affairs team if you haven’t yet! We have a short form at the following URL, asking for some contact info and details from your purchase: www.MohawkFlooring.com/consumer-affairs/ We will be able to reach out to you promptly to address your concerns. Please accept my apologies for your experience thus far, and thank you for providing your feedback!
Oct 5, 2014
scratches easily
i just had this flooring installed in my condo and am constantly finding new scuffs and light scratches. i have padded my furniture and am careful with the soles of my shoes--this is the least resistant flooring i've had in any of my homes, which is unfortunate because the color is beautiful and rich.
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Response from mohawkCustomerServiceOct 10, 2014
Hi there, this is Laura with Mohawk Flooring. We’re so sorry to hear about the scuffing and scratching you're experiencing with your new engineered hardwoods. Have you spoken to Mohawk’s Consumer Affairs division about it? If you would fill out the form at the following URL, detailing the product information and the issue, our Consumer Affairs team will contact you shortly: www.MohawkFlooring.com/consumer-affairs/
I apologize again for the issue with your new floors!
I apologize again for the issue with your new floors!
