Traffic Master warranty is worthless and Home Depot does not back up this poor product. I owned ...
Traffic Master warranty is worthless and Home Depot does not back up this poor product. I owned this flooring for 6 years. It looked awful after just 3 years. Contacted Traffic Master at year 3 and did everything they recommended to fix and it didn’t work. At year 6 I couldn’t stand it anymore and filed a warranty claim with Traffic Master. They made me jump thru quite a few hoops to prove the flooring was defective and eventually denied my supposedly ‘Life Time Warranty’. Flooring was supposed to hold up to just about anything. My issue was just simple scuff marks that wouldn’t go away using Traffic Masters guidance and recommended remedies. I went through the trouble to send them samples of the damaged flooring and they even admitted the flooring was permanently damaged from scuff marks, but since their recommended methods to remove scuff marks didn’t work I must have abused it or did something wrong. Really??? My household consists of 2 senior adults and 2 yorkie dogs! Bottom line, DON’T buy this flooring.
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2 found this review helpful
Dec 13, 2017
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Dec 6, 2017
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Mar 29, 2017
The sample was to small to get a good idea...
The sample was to small to get a good idea how it would look in the space.
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Verified Purchase
Apr 28, 2016
Sample Helped
It was nice to have a sample that I could see and compare with my current home colors - the internet doesn't always have the same colors that they present!