Customer Reviews for Superior Building Supplies 5-1/2 in. x 3-3/4 in. x 14 ft. 9 in. Faux Wood Beam
Customer Reviews
May 20, 2017
Very pleased with these beams made by Superior! Arrived in perfect condition and looks realistic....
Very pleased with these beams made by Superior! Arrived in perfect condition and looks realistic.
We used the slightly shorter length version (11ft 6in) in the archway for our open kitchen/family room. It looks very realistic and is tastefully crafted. Easy to install ( at least it looked that way when I watched my husband do it ;) and a fraction of the cost of real wood.
We would like to buy two more in this longer size, to use in our family room to flank the ceiling fan, but they are out of stock :(
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Mar 27, 2018
They are lightweight beautiful easy to install!! No one ever...
They are lightweight beautiful easy to install!! No one ever would know they are “real”
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Mar 20, 2018
Excellent product it arrived on time and undamaged and...
Excellent product it arrived on time and undamaged and went up easily with beautiful results grandma is very happy
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Jul 20, 2017
Faux wood beam
First order arrived broken with the box when delivered you could see that it had been broken but they still delivered it. Was not impressed then we had to order another which we are waiting for and get charged again until the 1st is returned. Not impressed with service
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Response from SuperiorBuildingSuppliesOct 6, 2017
Hi Jack: We are sorry to hear about the damage you received to your order. We spend a great time packaging the product and use very thick and specially designed packaging material to send the beams out in. Even though its a rare occurrence carriers can damage an order every once and a while and we are sorry that this happened to your order. If you have any questions or need any assistance on the installation of the replacement, please contact our customer care team at 888-328-9232.
Jul 19, 2016
Damaged on delivery!
Have had two attempts of delivering the items ordered. Two damaged beams. Still waiting on the third attempt. Product would be great if it was usable.
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Response from SuperiorBuildingSuppliesJul 22, 2016
We are sorry to learn your order was damaged by the shipping carrier. A new transportation company will be taking over the logistic of the freight shortly.
