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Customer Reviews for Delta Stretchable 60 in. to 82 in. Metal Handshower Hose in Polished Brass

Internet #203155710

Model #U495D-PB60-PK

Store SKU #1001090282

  • For use with Delta hand showers (sold separately)
  • 60-82-in. stretchable, metal hose
  • Backed by Delta Faucet's Lifetime Limited Warranty

Customer Reviews

  • 3.6
    out of 76 reviews
  • 50% recommend this product
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Showing 1-30 of 76 reviews
Finish failing after 6 months, AVOID!!!
We bought an entire bathroom of Delta faucets, and the shower handle hose started failing after 6 months. It flakes off in various places, not only in places of frequent bending. Worthless, avoid at all costs! See other similar reviews.
by
Response from deltafaucetFeb 13, 2024
Hi Valued Customer, Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com
    Finish failing
    We installed a matte black shower hose to match the matte black Delta fixture 2 years ago. After 6 months the black finish started to peel and after each use there are more paint chips in the shower to clean up. We are regretting our matte black selections. I am a design engineer involved in major new construction and renovation projects. I will relay my personal experiences to my clients.
    by
    Response from deltafaucetJan 23, 2024
    Hi Ronald, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist
      Very disappointing
      My husband furnished our bathroom tub and shower with this delta product.Before one year was up the wand started flaking the bronze color off and now it looks horrible. we spent a lot of money on this product and I am very disappointed.
      by
        shower head hose chipped and looks awful.
        We had our bathroom remodeled a couple of years ago. Everything looks great, EXCEPT this shower flexible hose from our new Delta shower head. The shower head is just fine....the hose (see photo) is Not. Very disappointed in the deterioration of the hose.
        by
        Response from DeltaFaucetJan 25, 2021
        Hello MojoA,

        Thank you for your review! I do apologize the Delta model U495D-RB60-PK is chipping. I will be happy to help you further!

        Your feedback is important to us, as it helps us refine our products and services.

        Feel free to contact us directly, so we can assist you further with this matter.

        Best Regards,

        Kyra DeltaFaucet
          Flaking Finish
          Finish on the hose doesn't last, the paint starts flaking and then gets worse and worse. Have been that long in the shower at all.
          by
          Response from Customer Solutions Apr 20, 2020
          Hello, I'm sorry that the finish is coming off of your Delta hose. Please allow us to assist you with this issue. You should receive a email from me shortly. Please refer to my email for assistance. Best regards, Brandis
            Delta shower hose
            Finished beautiful bathroom last year costing thousands. It now looks cheap because the Delta shower hose paint has flaked off after 1 year off use. Even the Delta name tag quickly fell off the shower handle. For a setup that costs many of hundred dollars I am disappointed.
            by
            Response from Customer Solutions Sep 30, 2019
            Hi Joseph, I'm sorry that the finish is coming off the hose for your Delta hand held shower. I've reached out to you via email to assist you with this issue. Please refer to the email. Best regards, Brandis
              Flaky hose
              We built a nice frameless shower to be the focal of our bathroom remodel and the hose is flaking paint after only a few months. For the price we paid and the history we have had with Delta products we didn’t expect this. Hoping Delta can help make it right.
              by
              Response from Customer Solutions Mar 25, 2019
              Hello Jimmy, I'm very sorry that the finish on the Delta faucet is coming off. We’d like to help you get to the bottom of this issue and get it fixed. I've reached out to you via email. Please refer to my email for assistance. Best regards, Brandis
                Faulty finish
                We built a beautiful new home and put in DELTA bathroom shower fixtures. We are surprised and disappointed because the finish is flaking off after only 4 months use! The hose part is the problem. See picture below. Quite a disappointment.
                by
                Response from Customer Solutions Jan 21, 2019
                Hi Connie, We apologize for the issue with the Delta hose assembly. I'd like to help you take care of this issue. You should receive a email from me shortly. Please refer to my email for assistance.
                  Fits my Delta hand held shower perfectly! Looks even better than the original one. A bit pricey b...
                  Fits my Delta hand held shower perfectly! Looks even better than the original one. A bit pricey but worth it. My first attempt to buy a replacement handshower hose from anther online site was a disaster. This one rocks!
                  by
                  • Verified Purchase
                  • Recommended
                  Hose did not fire well
                  by
                  Response from DeltaFaucetApr 9, 2024
                  Hi JOHN,
                  Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter. Best Regards, Themar Digital Communications Specialist (800) 345-3358 DeltaFaucet
                  • Verified Purchase
                  Finish peeling
                  I do not recommend this product. This came installed in our brand new house. Less that 3 years in, it is peeling on the hose. Thought Delta was a high quality brand. Guess not.
                  by
                  Response from deltafaucetFeb 19, 2024
                  Hi Home owner, Thank you for your feedback on the U495D-RB60-PK. I am sorry to hear that the unit is not what you expected. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. I have also included a link to our “How to clean your faucet” on our website, please see the link below. https://www.deltafaucet.com/design-innovation/inspiredliving/how-to-clean-a-faucet Please contact us back with any further questions. Best regards Nicole Digital Communications Specialist
                    Do not buy matte black! Finish will flake off.
                    This hose has seen less than 2 years of use and the black paint finish is flaking off. Once it starts in one spot it gets progressively worse. Unless you expect to replace the hose ever 2 years do not buy. This was surprising considering I have soft water.
                    by
                    Response from deltafaucetFeb 12, 2024
                    Hi Disappointed, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your feedback. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist
                      It looks good, but Delta should have already included something like this with its shower heads, instead of the cheap glossy hose that was included. The price for this hose is almost more than I paid for the whole shower head.
                      by
                      Response from DeltaFaucetJul 15, 2023
                      Hi KRIS,

                      Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the U495D-BL60-PK!

                      Your feedback is important to us, as it helps us refine our products and services. Please contact us back with any further questions.

                      Best regards
                      Emma
                      Digital Communications Specialist DeltaFaucet
                      • Verified Purchase
                      by
                      • Verified Purchase
                      I'm sold on Delta,
                      I'm sold on Delta, Never buying Kohler again.
                      by
                      Response from Customer ServiceOct 9, 2022
                      Hi Bill, Thank you for taking the time to leave your review. I am glad to hear that the Delta Faucet 60"-80" Hand Shower Hose MODEL#: U495D-60-PK meets your expectations! As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We appreciate your feedback. Thank you for being a loyal Delta Faucet customer. Best Regards, Kelley Digital Communications Specialist
                        • Recommended
                        by
                        • Verified Purchase
                        This hose is far superior to the plastic tubing that...
                        This hose is far superior to the plastic tubing that came with the shower head. It doesn't try to curl or tangle when in use.
                        by
                        Response from DeltaFaucetJul 7, 2022
                        Hi oldsigndog,

                        Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review on the U495D-60-PK!

                        Please contact us back with any further questions.

                        Best regards

                        Nicole
                        Digital Communications Specialist DeltaFaucet
                        • Verified Purchase
                        by
                          Looks Nice but Leaks
                          The stainless steel finish looks nice, but the hose leaked after only 2+ years of normal use. I know hoses eventually leak and don't last forever, but I would expect that a Delta hose would last at least 5 years before requiring replacement.
                          by
                          Response from Customer ServiceDec 29, 2021
                          Hi Calgarian, Thank you for taking the time to leave us your thoughts on our Delta Faucet 60"-80" Hand Shower Hose In Chrome MODEL#: U495D-60-PK. We apologize that the product did not meet your expectations. We strive for customer satisfaction and are saddened to hear that we did not meet the mark this time. Our products have a Lifetime Limited Warranty that covers parts and finishes to be free of material and workmanship defects for the original owner/purchaser. Electronic parts have a 5-Year Limited Warranty. Thank you for being a loyal Delta Faucet customer. Please contact us back with any further questions. Best regards, Kelley
                            by
                              Great Customer Service
                              Installed a 57713 Slide Bar Hand Shower In Stainless ten years ago. It is a summer place so it only had six years of use when the outer casing separated from the hand held part. Called Customer Service, no hassle no problem. The repalcement is on its way. Thanks Delta CS.
                              by
                                not that great. the adjustable head holder won't stay in position.
                                not that great. the adjustable head holder won't stay in position.
                                by
                                Response from DeltaFaucetMay 17, 2021
                                Hello. Thank you for contacting us at Delta Faucet. I apologize for the issue you are experiencing with this Delta Faucet U495D-RB60-PK 60"-80" Hand Shower Hose but am happy to help you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.

                                Best Regards,
                                Tim DeltaFaucet
                                • Verified Purchase
                                The hose is not very stretchy. We got it for...
                                The hose is not very stretchy. We got it for dog washing and it just barely gets the job done.
                                by
                                Response from DeltaFaucetMay 3, 2021
                                Hello, Julie. Thank you for taking the time to leave us your thoughts. I am sorry that this Delta Faucet U495-60-PK Stretchable 60 in. to 82 in. Metal Handshower Hose in Chrome did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim DeltaFaucet
                                • Verified Purchase
                                1 found this review helpful
                                by
                                • Verified Purchase
                                It was exactly what I was looking for!
                                It was exactly what I was looking for!
                                by
                                • Verified Purchase
                                • Recommended
                                Way overpriced! Does not stretch easily. Would not buy again. For the price I thought it would ...
                                Way overpriced! Does not stretch easily. Would not buy again. For the price I thought it would be just what we needed for my husband who has to sit in shower and use hand shower head. But its not any better than the one we had.really disappointed.
                                by
                                Response from DeltaFaucetNov 3, 2020
                                Hello. Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We hope to better serve you in the future. Best Regards, Tim DeltaFaucet
                                • Verified Purchase
                                1 found this review helpful
                                Rating provided by a verified purchaser...
                                Rating provided by a verified purchaser
                                by
                                Response from DeltaFaucetOct 20, 2020
                                Hello! Thank you for your five star rating! We appreciate your feedback and in being a Delta Faucet customer! Best Regards, Tim DeltaFaucet
                                • Verified Purchase
                                Better than one being replaced.
                                Has 18 inches of stretch and all stainless steel and no plastic cover
                                by
                                Response from Customer SolutionsSep 10, 2020
                                Good afternoon joebolaw! Thank you for contacting Delta Faucet Company. We are happy to hear that you are pleased with your hose. We appreciate your feedback! We appreciate your business and look forward to continuing to serve you! Best Regards! Frank
                                  • Recommended
                                  Rating provided by a verified purchaser...
                                  Rating provided by a verified purchaser
                                  by
                                  • Verified Purchase
                                  Very easy to assemble...
                                  Very easy to assemble
                                  by
                                  Response from DeltaFaucetSep 19, 2020
                                  Dear Customer,

                                  Thank you for your review. We are glad that you enjoy your Delta hand shower hose! We thank you for being a Delta customer.

                                  Please contact us via email if you have any questions or need more information.

                                  Best Regards,
                                  Skyler DeltaFaucet
                                  • Verified Purchase
                                  Showing 1-30 of 76 reviews

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