Customer Reviews for Storage Concepts 2-Shelf Steel Wire Service Cart in Chrome - 39 in H x 72 in W x 24 in D

The metal shelves, the metal shelf support handles, and the wheels are great quality. The shelf support connectors - plastic pieces that wrap around the support rods and hold the shelves in place are really BAD! The way it's supposed to work: each metal shelf has a hollow cylinder on each corner. The handle rod slides into the the cylinder. Finally, plastic support pieces clip to the rod where you want the shelves positioned and the shelf cylinder slides down over top the plastic support. But it doesn't work at all. The cylinder won't seat properly over the plastic supports, it jams. If you push down on the shelf to make it seat, the plastic supports slide down. Even if that worked, the shelf would probably collapse if there was much weight on the shelf because the plastic support is basically only held in place by friction and would slide down. I fixed it by fastening 8 hose clips to the handle rods and letting the shelves rest on them. But that left some slop between the cylinder and the rod which caused the whole thing to wobble. I fixed that by jamming the plastic support pieces between the rod and the inside of the cylinder. Not perfect but works for my purpose.

Easy assembly. Very sturdy.

Went to gather well and easy. The wheels needed a little extra help from my husband. I do really like it and am going to continue to use as a travel are from my car to the house. I would like bigger wheels. But really like it. I will buy again if I need another.

Customer service of Storage Concepts is great. Large items fit on both shelves.

Rating provided by a verified purchaser

Rating provided by a verified purchaser

Excellent product we use to move recycling & trash bins from office to garage, but 2 issues keep us from giving this 5 stars: 1) SIZE WRONG: 36" width is the size of the 2 shelves, AND DOES NOT include curve of handles -- so add another 8". 2) ASSEMBLY DIFFICULT: wrong instructions sent with shipment (as well as online). The instructions are for basic wire shelving which is assembled from the ground up. BUT, the cart must be assembled from the top down due to the curved handles. If you haven't constructed another wire shelving product before, it's a bit tricky to reverse engineer.

larger than expected and good looking, but the chrome was peeling from the frame.