I actually have two ratings for this door. It took 3 hours to remove the old door, hang the new ...
I actually have two ratings for this door. It took 3 hours to remove the old door, hang the new one and install new molding inside and out. Not a problem ... I expected that. The door itself gets 4 stars from me.
The trim, on the other hand, is really shoddy. The "4-Lite" part is not 4 panes of glass but rather one large pane over which a plastic grille is place inside and outside for the appearance of a real 4-window pane door. The fit is pretty bad. The outside grille bows out from the door 5/32nds of an inch (that's more than an 8th inch but less than a quarter inch bow). See Photos. Inside grille is less. Makes the whole door look cheesy and poor quality.
The second trim complaint is that the manufacturer supplies a bag of plastic plugs for you to cover the 16 screw-head holes on the frame that secures the glass panel in place. The profile of the frame curves. So, the little plugs slant to supposedly match that curve. Additionally, the holes were drilled right where the contour formed a valley in the frame and the little plugs also have a little valley that is supposed to match-up with the frame. It took me a half hour to install those 16 plugs. I managed to get 9 of them to line-up and found it impossible to seat 7 of them correctly ... they kept turning when pushed in to seat. See photos representative of the good ones and the bad ones. So, I give the Trim zero stars and 4 stars for the door itself so average 2 stars.
Last, to be fair, the photos of the plugs are close-ups and a casual glance by a visitor might not be noticed. Also, I am a Do-It-Yourselfer, not a pro so maybe I'm just a Klutz.
by
11 found this review helpful
Mar 31, 2015
Worls Well
Product was delivered w/o issue. The doors were clearly visible so I had no trouble checking for shipping damage (there was none). The doors appear to work correctly w/o issue. Had someone other than HD do the install and had some issues with their work, but this is nothing against the doors. Had to add covers for the second opening where the deadbolt would go (we don't need it for our use).
by
DIY
Verified Purchase
Recommended
Nov 30, 2022
Steve’s doors are excellent and worth the extra dough. This...
Steve’s doors are excellent and worth the extra dough. This is the first time we’ve purchased this brand and we are very happy with the ease of install and quality. Hubby has installed dozens of doors in his life and he said we will use this brand going forward.
by
Verified Purchase
Jun 8, 2022
Good door for price
Fit and worked well in my doorway
by
Verified Purchase
Feb 18, 2021
We needed a steel door for an outbuilding that will get some exposure to the elements. This door ...
We needed a steel door for an outbuilding that will get some exposure to the elements. This door shows high quality workmanship. I especially appreciate having the top half of the door be a window with mullions. Would buy this door again without hesitation.
by
Recommended
Jan 9, 2021
Almost impossible to find this size door with half light...
Almost impossible to find this size door with half light AND sdl dividers. Door is great a little pricy but it’s not a common find. I’d order another one
by
Verified Purchase
Aug 18, 2020
by
Verified Purchase
Jul 7, 2020
Easy to install and very good Quality door....
Easy to install and very good Quality door.
by
Verified Purchase
Dec 10, 2019
Well made door and the glass is great light and...
Well made door and the glass is great light and style.
by
Verified Purchase
Nov 13, 2019
4 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Sep 27, 2019
Would have been happier if it were boxed, dirty glove...
Would have been happier if it were boxed, dirty glove prints all over it. Easy installation but seen better. Door is good quality for price however, I would buy it again.
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Verified Purchase
Jul 16, 2019
Door was easily installed. The pane dividers are cheaply made of plastic and are slightly bowed ...
Door was easily installed. The pane dividers are cheaply made of plastic and are slightly bowed out away from the glass. It seems solid and we liked that it was primed. It is installed on the entrance to the kitchen and looks good from the inside and outside.
by
Verified Purchase
Recommended
2 found this review helpful
Apr 25, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 16, 2019
Absolutely love this door!! I didn’t need the trim that...
Absolutely love this door!! I didn’t need the trim that comes with it because I was replacing an existing door. So I just took the trim off, simple to do!! Total time to hang was about an hour because I had to redrill new holes for the locks because this door has them slightly lower my previous door
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Verified Purchase
Mar 5, 2019
The door was everything i expected
The door was everything i expected
by
Verified Purchase
Recommended
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 6, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Dec 26, 2018
Nice looking door. Easy installation....
Nice looking door. Easy installation.
by
Verified Purchase
Nov 27, 2018
I had a contractor install it. It's just in but...
I had a contractor install it. It's just in but seems to be working well. Will write another review in 25 years. LOL
by
Verified Purchase
Jun 5, 2018
Great quality door and it looks fantastic. I would...
Great quality door and it looks fantastic. I would highly recommend this door for the price and construction quality.
by
Verified Purchase
Mar 27, 2018
Door was torqued in the frame, which made installing harder...
Door was torqued in the frame, which made installing harder than it should have been. Also, the deadbolt hole was sloppily drilled at angle, so I had to grind a deadbolt to fit it. The only reason I fought through this was that I had to install a door, there was a hole in my wearhouse,.
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Verified Purchase
Feb 20, 2018
Well made metal door.....
Well made metal door..
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Verified Purchase
Jan 16, 2018
Door seems solid but did not come with brick mould...
Door seems solid but did not come with brick mould so we had to build it. First time I’ve seen that on a pre-hung door.
by
Verified Purchase
Dec 20, 2017
Very well made and good looking. ...
Very well made and good looking.
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Verified Purchase
Dec 14, 2017
Loved my door. Was looking for that cottage look to...
Loved my door. Was looking for that cottage look to match my window
grids and it delivered. It did take a month to arrive but glad I got it. Thanks!
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Verified Purchase
Jul 11, 2017
Yes the door is high quality and fit well
Yes the door is high quality and fit well
by
Verified Purchase
Recommended
Apr 6, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 17, 2017
Loved the door, showed up on time and in great...
Loved the door, showed up on time and in great shape. Easy to install.
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Verified Purchase
1 found this review helpful
Aug 4, 2015
very good door
I'm replacing all the doors in my boarding kennel due to the age of the doors. Our doors get opened and closed hundreds of times each week. I originally bought two of these to install and see how they would hold up.
Overall, they have done very well. I did have a seal come out of the sill plate on one door and with a bit of effort, put it back where it belonged. I just purchased 3 more as I continue to change out all the doors there.
by
DIY
Verified Purchase
Feb 10, 2015
Solid, nice product. Good value
Door came as expected. Looks great and I expect it will be a solid, serviceable door for many years to come. Very happy with purchase.
I've completed many projects on my own, but this was my first door replacement. Very manageable and I was pleased.
Would have been nice to have included paint/finishing recommendations for the door with the installation instructions. Perhaps my copy was missing or it may be something the manufacturer may want to include in the future.