The door came in a FANTASTIC MASSIVE crate enclosing, don't expect to bring your truck to Home Depot to pick it up. We had to pay to get it delivered. Door is well made and pretty. The thing that bothered me was the middle panel had the top left side slanted to the right about 1/8 of an inch. Not in your face noticeable but there. Mario at Steve's Doors/warranty department said that is normal to allow for expanding and contracting. If the slant would show the unstained wood they will send a tech out to touch it up. The other thing I wasn't expecting was the dark black spot that came on the inside casing. See pic. This is normal for Popular wood. I think both of those things should have been mentioned especially since we paid almost $3,000 for the door.
by
Recommended
May 13, 2014
Extremely nice entry door!
If you don't read anything else, this door is gorgeous and operates flawlessly.
I'm in the middle of a complete home remodel. When it came to new entry doors I stopped by my local Home Depot door department. We ran the numbers for a custom Jeld Wen Craftsman door that is almost identical to this Craftsman door and the cost was going to be $3600 before tax! I just happened to look on Home Depot online and found this door for $2158. For the $1400 difference I felt it was worth the risk and ordered the door basically sight unseen.
When it arrived at my local Home Depot I was very impressed. The Chestnut color is stunning and exactly what I wanted. The manufacturer shipped the door in a huge wood crate which properly protected it. There was zero damage to the door during shipping. Once home and unpacked the door slid right into the opening. We only had to slightly shim the top for the door to shut perfectly. The door feels extremely solid and sturdy. The only reason I didn't give the door five stars, there are a couple places where they didn't not get the finish 100%. Mostly in the cracks of the craftsman panels. Good news is they ship with the door a matched color Chestnut paint pin to fix these, so it's not a huge deal. I could also leave it as-is and I doubt anyone else would notice.
In the first week I had the door installed no less than 6 people stopped while walking by and complimented me on the new door. Everyone that has seen it was extremely impressed with the look and quality.
by
DIY
Recommended
19 found this review helpful
Aug 30, 2023
This is a stunning door. All solid wood, I dropped the review only because their was some sloppy finish work from Steves & Sons. I would go direct to them if I could figure out how, but if I give a not so great review it will get to them too. The nails that they used to tack on the wood around the glass, those nail points were sticking out just enough to be dangerous. I got caught on one, could have been bad as they just barely stick out and are sharp! I had to have a carpenter tap the tips blunt, costing me labor, probably blowing my warranty, and it took over an hour to do.
I love this door, it is the prettiest door I have ever owned.
by
Verified Purchase
Jun 22, 2022
by
Verified Purchase
May 17, 2021
The door is beautiful however there are dimples in the glass so not sure about the quality of gla...
The door is beautiful however there are dimples in the glass so not sure about the quality of glass being used. Outside of the glass being poor, the door itself is very pretty!!
by
Recommended
Mar 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 14, 2020
Door is beautiful. Really well constructed. No issues with warping...
Door is beautiful. Really well constructed. No issues with warping even having to attempt to place and remove numerous times (opening was framed exactly around previous door needing modification). Would recommend to anyone. Thank you.
by
Verified Purchase
1 found this review helpful
Nov 18, 2020
Door looks beatufil and the details are great. I replaced...
Door looks beatufil and the details are great. I replaced my old double doors with this single door with sidelites and all my neighbors have been complimenting our new door. The beveled glass makes it look classier and stands out. The glass is completely see through so just an fyi. I ordered the hickory color but I feel its a bit darker than what I expected. I did request a special order from Home Depot for the dental shelf and I am super glad I did because it gives it that extra detail that makes it stand out.
by
Verified Purchase
Oct 23, 2020
Beautiful door . The door is warped from midway to...
Beautiful door . The door is warped from midway to the top right corner . The manufacturer said to wait 8 months to see if it will flatten.It is Not acceptable to have a new door not close properly with AC and heat bills. Never heard of a wooden door “ unwarping ”
by
Verified Purchase
1 found this review helpful
Aug 25, 2020
Good door quality and installation...
Good door quality and installation
by
Verified Purchase
Apr 16, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 29, 2020
The door seemed to be well made and at completion...
The door seemed to be well made and at completion of install it turned out very nice the only thing i wasnt impresed with was the excess glue at some of the seems that showed and there was no stain stick for touch up if needed
by
Verified Purchase
Jan 14, 2020
I love the door. It gives my home the elegant...
I love the door. It gives my home the elegant look I was going for. Makes my entryway feel so much bigger and leta I’m twice as much light as I had before. I can’t stop looking at it.
by
Verified Purchase
Dec 17, 2019
Great door. Well made. ...
Great door. Well made.
by
Verified Purchase
Nov 30, 2019
i purchased this door and within a year and a half the outer laminate is peeling off dont buy thi...
i purchased this door and within a year and a half the outer laminate is peeling off dont buy this door
by
Response from THD-CSDec 3, 2019
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is, Thank you for bringing this to our attention. Our warranty department will be sending you a email to further assist you.
Nov 12, 2019
We love our new door! It's quite an upgrade from the old one. My only reservation is that it did...
We love our new door! It's quite an upgrade from the old one. My only reservation is that it didn't quite fit the space and now we have to around it and stain the trim around it to a matching color. Highly recommend!
by
Verified Purchase
Recommended
Oct 22, 2019
Good door. Hopefully, there would be no leaks during...
Good door. Hopefully, there would be no leaks during winter.
by
Verified Purchase
Jul 7, 2019
Nice door but over priced for the quality. It’s level...
Nice door but over priced for the quality. It’s level plumb and square all the way around but at door latch area bows and if the deadbolt isn’t latched you can push the door open because the door knob barely catches the jam side. Also has an imperfection in both pieces of glass in the side lights.
by
Verified Purchase
Apr 24, 2019
So, we selected this front door for our new...
So, we selected this front door for our new home. We couldn't be more pleased. It's absolutely beautiful! Money well spent.
by
Verified Purchase
Mar 27, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 8, 2019
Im very happy whith my beautiful door ...
Im very happy whith my beautiful door
by
Verified Purchase
Dec 27, 2018
I have this door on my own house, and after Install and my daily use I honestly can recommend it ...
I have this door on my own house, and after Install and my daily use I honestly can recommend it to all of my clients and I do, great product, great finish well made and in MN it takes a beating from our lovely extremes of summer and winter very well.
by
Recommended
May 2, 2018
I installed the door two weeks ago with some help getting it into the opening. It came packaged s...
I installed the door two weeks ago with some help getting it into the opening. It came packaged so that it could not be damaged in shipping and it weighs 320lbs out of the box.. This door operates smoothly and looks beautiful plus it's a great accent to the entryway of our home.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 5, 2018
LOVE the door! Great quality, window edges were beveled...
LOVE the door! Great quality, window edges were beveled (which I was not expecting and was a nice surprise). I got the darkest color stain and it is beautiful! Arrived on time as expected.
by
Verified Purchase
2 found this review helpful
Mar 14, 2018
Very pleased with the door and it’s finish!...
Very pleased with the door and it’s finish!
by
Verified Purchase
Jan 3, 2018
Average install but product was in good condition. ...
Average install but product was in good condition.
by
Verified Purchase
Dec 12, 2017
Door was warped looked beautiful but after installation did not...
Door was warped looked beautiful but after installation did not shut appropriately.
by
Verified Purchase
Dec 6, 2017
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Oct 4, 2017
nice fit and finish, best for new construction as it's...
nice fit and finish, best for new construction as it's difficult to shim for a precise close in a 50 year old warped house. The outer brick mold should not be nailed to the door
by
Verified Purchase
Oct 3, 2017
Beautiful door. Arrived in excellent condition. Very well packed. Installed...
Beautiful door. Arrived in excellent condition. Very well packed. Installed easily. Impressed by quality.