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Customer Reviews for Steves & Sons 60 in. x 80 in. Craftsman 3 Lite Arch Stained Mahogany Wood Prehung Front Door with Sidelites

Internet #204475490

Model #M4151-6011-10-4RH

Customer Reviews

  • 4.3
    out of 37 reviews
  • 93% recommend this product
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Showing 1-30 of 37 reviews
PrettyDoor
The door came in a FANTASTIC MASSIVE crate enclosing, don't expect to bring your truck to Home Depot to pick it up. We had to pay to get it delivered. Door is well made and pretty. The thing that bothered me was the middle panel had the top left side slanted to the right about 1/8 of an inch. Not in your face noticeable but there. Mario at Steve's Doors/warranty department said that is normal to allow for expanding and contracting. If the slant would show the unstained wood they will send a tech out to touch it up. The other thing I wasn't expecting was the dark black spot that came on the inside casing. See pic. This is normal for Popular wood. I think both of those things should have been mentioned especially since we paid almost $3,000 for the door.
by
    • Recommended
    Extremely nice entry door!
    If you don't read anything else, this door is gorgeous and operates flawlessly. I'm in the middle of a complete home remodel. When it came to new entry doors I stopped by my local Home Depot door department. We ran the numbers for a custom Jeld Wen Craftsman door that is almost identical to this Craftsman door and the cost was going to be $3600 before tax! I just happened to look on Home Depot online and found this door for $2158. For the $1400 difference I felt it was worth the risk and ordered the door basically sight unseen. When it arrived at my local Home Depot I was very impressed. The Chestnut color is stunning and exactly what I wanted. The manufacturer shipped the door in a huge wood crate which properly protected it. There was zero damage to the door during shipping. Once home and unpacked the door slid right into the opening. We only had to slightly shim the top for the door to shut perfectly. The door feels extremely solid and sturdy. The only reason I didn't give the door five stars, there are a couple places where they didn't not get the finish 100%. Mostly in the cracks of the craftsman panels. Good news is they ship with the door a matched color Chestnut paint pin to fix these, so it's not a huge deal. I could also leave it as-is and I doubt anyone else would notice. In the first week I had the door installed no less than 6 people stopped while walking by and complimented me on the new door. Everyone that has seen it was extremely impressed with the look and quality.
    by
    • DIY
    • Recommended
    19 found this review helpful
    This is a stunning door. All solid wood, I dropped the review only because their was some sloppy finish work from Steves & Sons. I would go direct to them if I could figure out how, but if I give a not so great review it will get to them too. The nails that they used to tack on the wood around the glass, those nail points were sticking out just enough to be dangerous. I got caught on one, could have been bad as they just barely stick out and are sharp! I had to have a carpenter tap the tips blunt, costing me labor, probably blowing my warranty, and it took over an hour to do. I love this door, it is the prettiest door I have ever owned.
    by
    • Verified Purchase
    by
    • Verified Purchase
    The door is beautiful however there are dimples in the glass so not sure about the quality of gla...
    The door is beautiful however there are dimples in the glass so not sure about the quality of glass being used. Outside of the glass being poor, the door itself is very pretty!!
    by
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Door is beautiful. Really well constructed. No issues with warping...
      Door is beautiful. Really well constructed. No issues with warping even having to attempt to place and remove numerous times (opening was framed exactly around previous door needing modification). Would recommend to anyone. Thank you.
      by
      • Verified Purchase
      1 found this review helpful
      Door looks beatufil and the details are great. I replaced...
      Door looks beatufil and the details are great. I replaced my old double doors with this single door with sidelites and all my neighbors have been complimenting our new door. The beveled glass makes it look classier and stands out. The glass is completely see through so just an fyi. I ordered the hickory color but I feel its a bit darker than what I expected. I did request a special order from Home Depot for the dental shelf and I am super glad I did because it gives it that extra detail that makes it stand out.
      by
      • Verified Purchase
      Beautiful door . The door is warped from midway to...
      Beautiful door . The door is warped from midway to the top right corner . The manufacturer said to wait 8 months to see if it will flatten.It is Not acceptable to have a new door not close properly with AC and heat bills. Never heard of a wooden door “ unwarping ”
      by
      • Verified Purchase
      1 found this review helpful
      Good door quality and installation...
      Good door quality and installation
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      The door seemed to be well made and at completion...
      The door seemed to be well made and at completion of install it turned out very nice the only thing i wasnt impresed with was the excess glue at some of the seems that showed and there was no stain stick for touch up if needed
      by
      • Verified Purchase
      I love the door. It gives my home the elegant...
      I love the door. It gives my home the elegant look I was going for. Makes my entryway feel so much bigger and leta I’m twice as much light as I had before. I can’t stop looking at it.
      by
      • Verified Purchase
      Great door. Well made. ...
      Great door. Well made.
      by
      • Verified Purchase
      i purchased this door and within a year and a half the outer laminate is peeling off dont buy thi...
      i purchased this door and within a year and a half the outer laminate is peeling off dont buy this door
      by
      Response from THD-CSDec 3, 2019
      Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, Thank you for bringing this to our attention. Our warranty department will be sending you a email to further assist you.
        We love our new door! It's quite an upgrade from the old one. My only reservation is that it did...
        We love our new door! It's quite an upgrade from the old one. My only reservation is that it didn't quite fit the space and now we have to around it and stain the trim around it to a matching color. Highly recommend!
        by
        • Verified Purchase
        • Recommended
        Good door. Hopefully, there would be no leaks during...
        Good door. Hopefully, there would be no leaks during winter.
        by
        • Verified Purchase
        Nice door but over priced for the quality. It’s level...
        Nice door but over priced for the quality. It’s level plumb and square all the way around but at door latch area bows and if the deadbolt isn’t latched you can push the door open because the door knob barely catches the jam side. Also has an imperfection in both pieces of glass in the side lights.
        by
        • Verified Purchase
        So, we selected this front door for our new...
        So, we selected this front door for our new home. We couldn't be more pleased. It's absolutely beautiful! Money well spent.
        by
        • Verified Purchase
        5 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Im very happy whith my beautiful door ...
        Im very happy whith my beautiful door
        by
        • Verified Purchase
        I have this door on my own house, and after Install and my daily use I honestly can recommend it ...
        I have this door on my own house, and after Install and my daily use I honestly can recommend it to all of my clients and I do, great product, great finish well made and in MN it takes a beating from our lovely extremes of summer and winter very well.
        by
          • Recommended
          I installed the door two weeks ago with some help getting it into the opening. It came packaged s...
          I installed the door two weeks ago with some help getting it into the opening. It came packaged so that it could not be damaged in shipping and it weighs 320lbs out of the box.. This door operates smoothly and looks beautiful plus it's a great accent to the entryway of our home.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          LOVE the door! Great quality, window edges were beveled...
          LOVE the door! Great quality, window edges were beveled (which I was not expecting and was a nice surprise). I got the darkest color stain and it is beautiful! Arrived on time as expected.
          by
          • Verified Purchase
          2 found this review helpful
          Very pleased with the door and it’s finish!...
          Very pleased with the door and it’s finish!
          by
          • Verified Purchase
          Average install but product was in good condition. ...
          Average install but product was in good condition.
          by
          • Verified Purchase
          Door was warped looked beautiful but after installation did not...
          Door was warped looked beautiful but after installation did not shut appropriately.
          by
          • Verified Purchase
          4 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          nice fit and finish, best for new construction as it's...
          nice fit and finish, best for new construction as it's difficult to shim for a precise close in a 50 year old warped house. The outer brick mold should not be nailed to the door
          by
          • Verified Purchase
          Beautiful door. Arrived in excellent condition. Very well packed. Installed...
          Beautiful door. Arrived in excellent condition. Very well packed. Installed easily. Impressed by quality.
          by
          • Verified Purchase
          Showing 1-30 of 37 reviews