Customer Reviews for STERLING Finesse 33-1/2 in. x 65-1/2 in. Framed Pivot Shower Door in Silver with Handle
Customer Reviews
Mar 13, 2017
I am a very experienced DIY, so I really did not expect the installation of these doors to turn i...
I am a very experienced DIY, so I really did not expect the installation of these doors to turn into such a nightmare. The problem all was about faulty poorly made hardware....specifically the fasteners. The hex drive screws and the Allen wrench provided were worthless. The screw heads were not formed properly(too shallow) so the wrench rounded on the first use. The 3/8" Phillips head screws where just as bad. I had to make a second trip to purchase all new screws. I will think twice before ever buying a Sterling/Kohler product again.
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Response from Sterling Product ExpertMar 14, 2017
Hi Dave, my name is Sarah with Sterling. I'm sorry to hear that your new Finesse shower door hardware stripped and that you had to go back to the store for additional hardware. We would have loved the chance to assist you with your warranty. If you have any questions or need assistance, please do not hesitate contacting us directly at KohlerCustServ@kohler.com. We're here to help. -Sarah B. Sterling Customer Service
Apr 7, 2015
Bad quality
Install the shower door and it did not fit like is supposed to. I had to reinforce it with a few extra screws just to get it so we didn't wobble.
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Jan 21, 2014
Quality product and DIYable
This shower door is perfect! We have wanted shower doors for a long time and I always put it off because of the cost and we were finally able to get this at a great price and I installed it myself. I am an average DIY and this door and the instructions were very clear.
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