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Customer Reviews for MOEN Stem Extension Kit, Hot and Cold Side, Monticello Widespread in Red and Blue

Internet #100444405

Model #97479

Store SKU #1007184883

  • Designed to improve the accessibility of the two-handle faucet
  • Red and blue color for easy temperature indication
  • Original Moen repair part promotes longevity of the product

Customer Reviews

  • 4.3
    out of 73 reviews
  • 89% recommend this product
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Showing 1-30 of 73 reviews
In pieces in box parts missing.
by
Response from Moen Plus SupportMar 7, 2024
Hello Mad and thank you for the feedback you posted on the Home Depot website. We are sorry to hear you are missing parts for your Moen Stem Extension Kit, Hot and Cold Side, Monticello Widespread in Red and Blue. We would be glad to help and to show you we stand behind our products. Please contact us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Good product that fits and a great price and delivery
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  • Verified Purchase
Used some of the parts to replace the broken parts in my installation. Did not need it all, just the red and blue parts. My original parts broke after 10 years.
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Was not what it was represented to be....
Was not what it was represented to be.
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Response from Moen Plus SupportDec 10, 2022
Hello Noname and thank you for your opinion and feedback you posted on the Home Depot website. We are sorry to hear the Moen Stem Extension Kit, Hot and Cold Side, Monticello Widespread in Red and Blue did not meet your expectations. You can contact Moen’s Consumer Services department directly we would be delighted to troubleshoot the issue. Please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday. Moen
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Everything fits and works perfectly...
Everything fits and works perfectly
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  • Verified Purchase
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  • Verified Purchase
Sorry didn’t do what I needed too make the tub...
Sorry didn’t do what I needed too make the tub faucet work.
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Response from Moen Plus SupportFeb 24, 2022
Hello Rumcard we were disappointed to read that the Moen Stem Extension Kit, Hot and Cold Side, Monticello Widespread in Red and Blue was the incorrect part you needed. In the future, you may find it helpful to contact us for product/parts information prior to purchase. We would be able to verify kits needed for your project and make product recommendations best suited for your situation. Do not hesitate to call us at 1-800-289-6636 our business hours are 8:00 a.m. - 7:00 p.m. EST Monday through Friday. We are here to provide support and ensure you will be satisfied with your Moen product. Moen
  • Verified Purchase
Parts were not as strong as the ones they replaced...
Parts were not as strong as the ones they replaced
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Response from Moen Plus SupportDec 30, 2021
Hello HomeDepotCustomer. Thank you so much for the feedback you posted on Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. If you have additional questions, please call us at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday EST. Moen
    No drip slow
    It was perfect for the faucet repair.
    by
    • Verified Purchase
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      1 found this review helpful
      by
        1 found this review helpful
        Great product and pickup went fine....
        Great product and pickup went fine.
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        The cold water stem fit perfectly and faucet is working.
        The cold water stem fit perfectly and faucet is working.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        It was nearly impossible to remove the old stem. I...
        It was nearly impossible to remove the old stem. I bought the special tool to remove the nut - what a waste! I loved my Monticello faucet, it served me well for many years, but forget about changing the cartridge - I had to remove the entire faucet and buy a new one. I went with a Delta. So far so good. But I returned this entire extension kit. Don't bother.
        by
        Response from MoenNov 30, 2020
        Hello ExperiencedDIY and thank you for the feedback you posted on the Home Depot website. We are sorry to hear the difficulty you experienced with the Moen Stem Extension Kit, Hot and Cold Side, Monticello Widespread in Red and Blue and that you have decided to replace the faucet with another manufacturer it instead of working with Moen. We hope you will give us a try again in the future. Our product specialists can be reached at 1-800-289-6636 and are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        Showing 1-30 of 73 reviews

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