Customer Reviews for American Standard Spray Hose Weight Kit
- Original American Standard repair part that can be relied upon
- Compatible with reliant and kitchen faucets of American standards
- Durable construction to stand the test of time
Customer Reviews
Dec 31, 2020
A weight? I think not!
Someone at American Standard apparently must have been joking when he called this a weight. It is small and made completely out of plastic. I had read a review that mentioned that is was light, but it probably weighs 2 ounces... seriously. I wanted to add additional weight to my spray hose. I would not recommend this to anyone for any application.
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Response from AmericanStandardBrandsJan 4, 2021
As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team.
Aug 27, 2022
Was too large for the hose we had to attach...
Was too large for the hose we had to attach to
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Response from AmericanStandardBrandsAug 29, 2022
RICKEY,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team
Oct 6, 2021
Too small
Too small, I'm only doing this to stop getting email reminders to "review my purchase"
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Sep 22, 2021
Didn’t fit completely...
Didn’t fit completely
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Response from AmericanStandardBrandsSep 23, 2021
As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. The weights are not all generic and each faucet may need a different one! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team.
Jul 16, 2021
Worked well easy to install. Great working with Home Depot...
Worked well easy to install. Great working with Home Depot people
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May 17, 2021
Too small. Not heavy enough...
Too small. Not heavy enough
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Response from AmericanStandardBrandsMay 19, 2021
Juancho,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has called you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has called you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American
May 3, 2021
This was not heavy enough to hold the hose down...
This was not heavy enough to hold the hose down
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Response from AmericanStandardBrandsMay 4, 2021
CHARLENE,
As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team.
As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team.
Mar 11, 2021
There is no weight to this!
I wish the weight had been specified on the home depot website. This little thing is so light that when I received the package (large envelope), I thought it was a Barbie doll that I ordered for my kid. It weighs less than a small tangerine!
It's completely useless and made ZERO difference for the hose.
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Response from AmericanStandardBrandsMar 12, 2021
Magnumbull,
Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team
Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team
Dec 23, 2020
totally worthless. Doesn't weigh enough to do the job it's supposed to do. Returned it & using ...
totally worthless. Doesn't weigh enough to do the job it's supposed to do. Returned it & using fishing weights instead.
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Response from AmericanStandardBrandsDec 28, 2020
hammer,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Dec 13, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Dec 5, 2020
My current American Standard kitchen faucet and spray nozzle has...
My current American Standard kitchen faucet and spray nozzle has lost its ability to retract. I added these two weights to the current one. That helped somewhat. And no, nothing is blocking the hose from retracting.
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Aug 18, 2020
It wasnt right one. it was made like it was...
It wasnt right one. it was made like it was printed with 3d printer. it wasnt even holding the pipe down
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Response from AmericanStandardBrandsAug 19, 2020
I'm sorry to see you aren't completely satisfied with your American Standard Hose weight kit.. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team.
Jul 7, 2020
worked fine...
worked fine
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Jun 9, 2020
Doesn't even pull the hose weight is so weak...
Doesn't even pull the hose weight is so weak
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Response from AmericanStandardBrandsJun 10, 2020
HomeDepotCustomer,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Jun 2, 2020
Not heavy enough...
Not heavy enough
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Response from AmericanStandardBrandsJun 3, 2020
Orlando,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
May 30, 2020
It helped a little, it needs to be heavier to...
It helped a little, it needs to be heavier to keep the hose all the way in. It seems that I need to add another one which doesn’t seem right.
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Response from AmericanStandardBrandsJun 1, 2020
KK, As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Love American Standard Consumer Connection Team.
May 30, 2020
Not the weight that i had expected. Waited too long...
Not the weight that i had expected. Waited too long to receive the rather useless item. Don’t feel like using the time to return it. Still haven’t used it :(
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Response from AmericanStandardBrandsJun 2, 2020
HomeDepotCustomer,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Apr 21, 2020
Did the job, so simple...
Did the job, so simple
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Apr 15, 2020
I was looking for something heavier. It is made of...
I was looking for something heavier. It is made of a light plastic material. I wish I had purchased two of these items instead. Secured tightly to the standard hose.
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Response from AmericanStandardBrandsApr 16, 2020
Ben, I'm sorry to see you aren't completely satisfied with your American Standard spray hose weight. Each of our weights are designed to work with specific faucets. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. We may only need to make sure we get you the correct weight for your American Standard faucet. Love American Standard Consumer Connection Team.
Apr 7, 2020
Not heavy enough....
Not heavy enough.
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Response from AmericanStandardBrandsApr 7, 2020
John,
Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team
Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team
Mar 31, 2020
Very easy ...
Very easy
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Jan 29, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from AmericanStandardBrandsJan 30, 2020
I'm sorry to see you aren't completely satisfied with your American Standard Spray hose weight. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team.
Dec 17, 2019
Way to light to be an effective counter weight. ...
Way to light to be an effective counter weight.
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Response from AmericanStandardBrandsDec 17, 2019
JDP, This weight would be used with specific American Standard Faucets, As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team.
Oct 1, 2019
Took me about 30 seconds to install. Works great
Took me about 30 seconds to install. Works great
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Mar 12, 2019
This weight is so light it doesn’t work. ...
This weight is so light it doesn’t work.
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Response from AmericanStandardBrandsMar 12, 2019
Bb: We are sorry to hear about your weight. Each faucet uses a different weight, I would suggest contacting American Standard directly to make sure the right weight was used for your faucet. Sincerely American Standard Technical Team.
Mar 6, 2019
Not heavy enough other than that everything was good...
Not heavy enough other than that everything was good
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Feb 13, 2019
like others, it's no heavy enough to perform. Have to use in conjunction with a second weight
like others, it's no heavy enough to perform. Have to use in conjunction with a second weight
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Response from AmericanStandardBrandsFeb 13, 2019
Chris, thank you for your review. We apologize for the inconvenience that you experienced. Please contact us directly at 800-442-1902 so we can assist you. Sincerely, American Standard Tech Team
Feb 5, 2019
5 Star Review
Rating provided by a verified purchaser
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Nov 20, 2018
Eaay to install...
Eaay to install
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May 22, 2018
The weight was not sufficient to retract the nozzle hose...
The weight was not sufficient to retract the nozzle hose in my kitchen sink
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Response from AmericanStandardBrandsMay 23, 2018
Donald, thank you for your review. We apologize for the inconvenience that you experienced with the hose not retracting. Have you verified the weight is in the correct place? It should be 1" from the u bend in the hose on the pull out side. Please contact us directly through the American Standard website "Contact Us" located at the bottom of our home page so we can assist you if you have any concerns. Sincerely, American Standard Tech Team
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Price:
$13.82
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