Customer Reviews for KOHLER Sensate AC-Powered Touchless Single-Handle Pull-Down Sprayer Kitchen Faucet in Vibrant Stainless with Black Accents

THIS IS THE BEST FAUCET

Installation was five stars says my hubby, total hookup time about one hour although he said Kohler could have included a heavy duty zip tie to help tie away the other hoses so the weighted hose is unobstructed, whatever that means.. I love the touchless --had about one month and still love it

I have zero complaints about this product. Love the finish which matches my stainless steel sink perfectly. The materials used are of high quality and feel sturdy while in use. The install instructions were easy to understand and clearly documented. Elsewhere, I read complaints regarding the sensor being somewhat like an airport terminal bathroom faucet, but I find that completely incorrect. The sensor is very responsive and intuitive.

Kohler Sensate - excellent Service after 8 Years Use!

We have enjoyed our faucet for some years. Apart from turning it on by itself, we haven’t had any problems until last week. The flow on automatic setting is 10% of the flow in manual setting, so we can’t use it by touch

Hardware looks beautiful. We look forward to the installation.

I had never considered a touchless faucet, now I want them in all of my sinks. So easy to use and wonderful to have!

[This review was collected as part of a promotion.] I bought this online based on Kohler’s reputation for quality after our Rohl started leaking and I could not replace the hose. After 2 months, I am a huge fan of the Touchless feature. It allows me to turn the water off and on easily which saves time and water while washing up. It was relatively easy to install for a moderately skilled DIYer. Quality of the materials and spray head is very good.

[This review was collected as part of a promotion.] We installed this faucet about 2 years ago and not sure how we ever lived without it! With 3 kids, one still using bottles, we hand wash dishes daily. This faucet makes washing/rinsing so easy - and I don't get water all over. Also, nice for cleaning up kid messes when my hands are full of food, paint... or worse.

The water pressure is reduced a fair amount compared to our previous faucet.

Awesome faucet. Touch less technology is fantastic

I cannot give this full marks as this was defective out of the box. I am still waiting on Kohler to send a replacement part so don’t know how this works as a touches faucet. Installed it looks beautiful, and works well for a manual faucet. I just wish the motherboard worked as it was supposed to.

This faucet works very well. The sensor is in a position that does not produce false activation. It also has a nice feature that allows you to disable the sensor option and run the faucet manually. Easy to install as long as you feel comfortable wiring electronics.

It took a few phone calls with Kohler customer service to get it working correctly, but once that was resolved, it works like a charm. I love its elegance and ease of use!

I am very happy with this faucet and would highly recommend.

The electrical sensor did not work. Kohler customer service is having to send replacement electrical circuit board which has a 28 day backorder on a new unit right out of the box. That should be unacceptable. The alternative would have been to uninstall the faucet, pack it up and return it to Home Depot. I chose not to do that as the manual features of the faucet work.

Easy to handle, convenient and relax to operate. The automatic self open close water is amazing

I love this faucet! This faucet looks awesome and performs great. No complaints here. Love it and would recommend! Well worth the money!

As a regular faucet, it's good looking and functions as expected. The cartridge to turn the water on, and adjust the hot to cold ratio is smooth and intuitive. The pull out nozzle also works well, with a cool swivel joint at the head which makes it easier to aim the nozzle where you want it without having to put a tight bend in the hose. The nozzle can be switched to normal aeration or spray with a toggle valve (it stays in that setting). My one complaint is that the spray setting has very small holes in the head resulting a forceful spray that easily bounces off items being rinsed and splashes water all over. I find I have to set the water volume to about 1/3 to rinse things with the sprayer without making a mess. Touch-less Features: The faucet has an indicator LED which is useful. Waving your hand under the neck toggles the faucet on and off. It is quite handy (and likely saves a little water) once you get accustomed to using it. One unfortunate consequence of the design comes when rinsing large pots, pans, etc. Passing the item under the neck inadvertently switches the faucet off. Installation: The installation is more complicated by the addition of an electronic shut off valve under the sink. You also need an outlet nearby (on all the time). I used an outlet powering my dishwasher, which is in the sink cabinet. The hose from the faucet to the shut off valve is only about 18" long, and I believe has to feed into the bottom of the shut off valve, meaning the shut off valve has to be mounted within 8" or so of the faucet. Sink drains, disposers and water supplies may make that placement difficult. There are a few electronic connectors and they're quite small, but my fat fingers were able to plug them into their respective sockets without much trouble. The final assemble went without a hitch and proved fairly easy. The electronic shut off valve (mounted under the sink) has a mechanical override feature, in case something goes wrong. It would be convenient to be able to mount the valve close to the front of the cabinet, but the short hoses mentioned above preclude this. Longer hoses would give more flexibility, but at the expense of an increased delay when using the faucet between adjusting the mixing valve and feeling the change in water temperature. Other note: The faucet does NOT come with an escutcheon to cover the typical three holes. This has to be purchased separately, if you need it. Lucky for me, the escutcheon from the previous faucet (not a Kohler) was acceptable to use. If not, the project would have had to be put on hold until I could order the part (it does not seem to be carried by any of my local plumbing supply shops). Value: It's a nice faucet, but difficult to know where it's price puts it the value category. I'm typically pleased with Kohler products, but have my fingers crossed that this faucet will perform flawlessly for many years, as servicing it (I'm sure) will not be fun. Time will tell. Time to install: I'd say the it takes approximately an extra hour to install this faucet, assuming you already have an outlet. I had to take some time to plan the layout. The construction of my cabinet also necessitated the fabrication of a mounting block for the shut off valve.