I am extremely satisfied with the complete Trex Seclusion fencing system purchased thru home depo...
I am extremely satisfied with the complete Trex Seclusion fencing system purchased thru home depot. Very high quality product/solution. Of course more expensive than other vinyl or wood products but you get what you pay for. Fit, Finish, Strength, Durability and Instructions all top notch. My end goal was the last fence I will ever need to install and/or replace.I believe that I reached that goal.
Steve M.
by
Response from TrexSupportSep 13, 2019
Thank you for your review, Steve. We believe you'll be happy with the end product for many years. It's our goal for things like the fit, finish, strength, durability and instructions to exceeded expectations, so we love to hear that you think everything was great! Thank you, Becca, Trex Customer Care Team
Verified Purchase
Recommended
3 found this review helpful
Dec 15, 2017
I love this composite gate. It looks great! I have one little concern about hardware. If you open...
I love this composite gate. It looks great! I have one little concern about hardware. If you open the gate from right to left and going to backyard side, the handle outside to get in to gate is perfect, just push down. If you open the gate from left to right, the handle outside need lift up, it is not comfortable at all. And the gap between the gate and both posts are big. Finally, I bought a different hardware instead.
by
Verified Purchase
Recommended
4 found this review helpful
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 3, 2020
Trex does not stand behind their warranty
The squirrels love the fence post caps. They sharpen their teeth and destroy the fence faster than any termites.
The tannin staining makes the fence look old and unattractive. It is recommended that you clean the fence twice a year. Never had to do that with my previous wooden fence.
My condo complex had them professionally installed. Many of the gates do not close properly and the bottom of the fences on the end units are so high off the ground that raccoons and possums can easily gain access to the patio area and pet dogs can easily escape.
There are many sharp angles on the fences that do not align with the adjoining piece.
My recommendation is to stay clear of Trex and FDS their fabricators.
by
Response from TrexSupportJul 24, 2020
Hello, We are sorry to hear about your experience with the product. Regarding squirrels, there is nothing in the Trex material that would attract squirrels. However it is just what the squirrel decided to chew on and once they start chewing on something they are creatures of habit and will continue to chew on the same thing. Regarding staining, Trex can provide cleaning information to best assist if needed. Lastly for installation concerns Trex recommends reaching out to the contractor to discuss. I hope this helps clarify some of your concerns. Thanks, - Trex Customer Care Team
Sep 17, 2019
Awesome gate. Arrives as a single piece assembled. ...
Awesome gate. Arrives as a single piece assembled. Also, note that you get a steel post to insert into your trex post that you will attach the gate to. We did not know this when we purchased as it was not apparent from Home Depot photos on the site. We would up sinking a wood post prior wit trex
by
Response from TrexSupportSep 18, 2019
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. With that said we hope you continue enjoying your brand new, low maintenance Trex composite gate for many years to come! Thanks, Tori - Trex Customer Care Team
Verified Purchase
Nov 22, 2016
Expected to be great
Have not installed it as yet. Waiting for contractor to return.
by
Response from TrexSupportNov 23, 2016
We hope that we continue to meet and exceed all of your expectations. Thanks, Debbie, Trex Customer Experience Team
Recommended
Aug 24, 2016
Very nice gate
Installed this gate on a block wall and it looks terrific. Very sturdy gate. I would highly recommend it.
by
DIY
Recommended
1 found this review helpful
Apr 5, 2016
Awesome Gate
Great like all Trex Fencing products!! No regrets buying this product!
by
Response from TrexSupportApr 5, 2016
Thanks for your review. Enjoy your new Gate! Gina, Trex Customer Service