I ordered this piece of furniture online and picked up curbside. When I unboxed at home, I was pl...
I ordered this piece of furniture online and picked up curbside. When I unboxed at home, I was pleased with it visually, but then I looked at the basket drawers. They are poorly made and filthy. Each time I pulled one out, I have to vacuum the floor in front of furniture. I’m not even sure what you could store in them bc it would likely be ruined by the disintegrating fibers of the basket. Also, I thought these baskets sat on a shelf, but they are drawers that are obviously not on a track and scrape out in an awkward and rough way. I called Home Depot and they gave me info to vendor (Safaviah). After 4 back and forth emails with vendor and 2 weeks time, I was sent replacement baskets in hopes they would be better, but they were same horrible quality and 2 out of the 4 replacement baskets didn’t even fit in the piece of furniture. Highly disappointed with the overall purchase as Home Depot could not help me, made me call the company directly (whom I did not purchase from) and now I have to lug this piece all the way back to the store to return. It could work for some of you do not want to use the basket storage.
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6 found this review helpful
Apr 26, 2020
Overall, I like this chest. The baskets don't slide out very easily and it leaves pieces of the b...
Overall, I like this chest. The baskets don't slide out very easily and it leaves pieces of the basket material on the floor. There is a chip out of the front of the black part. I'm going to use a Sharpie to color it in. The doors open and close pretty nicely. The drawers don't have slides, but they still work good. I like the looks of the chest.
The chest was delivered very damaged with one corner bashed in and drawers pushed over. No refund or return was given.
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Verified Purchase
Sep 28, 2023
Baskets are flimsy and don’t slide easily. Nothing about this piece is very good. I’m going to use it IN a closet instead of where I had intended to use it.
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Verified Purchase
May 4, 2023
It seems cheaply made. I wouldn't buy it again...
It seems cheaply made. I wouldn't buy it again at the price it was. Of the 6 drawers, 2 work ok. The basket (woven) ones are only for things you hardly ever need or use. They're difficult to open and shut and do shed like other reviews say. It fits where I wanted it. I had a glass top made for the top.
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Response from SAFAVIEH Product ExpertMay 4, 2023
Thank you for your review, we apologize that you are dissatisfied with our product. We strive to assure that our products meet all customers’ expectations. We will make every effort to ensure that the quality of this product reflects our high standards. Please feel free to reach out to our Client Service Team - https://safavieh.com/contact if you have any questions.
Verified Purchase
Feb 3, 2022
This is the perfect size for the location. I...
This is the perfect size for the location. I was very pleased that no assembly was required. Packaged extremely well and received in new condition.
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Response from SAFAVIEH Product ExpertFeb 3, 2022
Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Dec 18, 2021
met all my expectations and then some. Looks beautiful!...
met all my expectations and then some. Looks beautiful!
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Response from SAFAVIEH Product ExpertDec 22, 2021
Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Oct 23, 2021
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Oct 15, 2021
Smaller
It was smaller than i thought, the basket s were not deep
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Response from SAFAVIEH Product ExpertOct 18, 2021
Thank you for your review and we apologize for any inconvenience. If you are not satisfied with your purchase we recommend contacting the retailer you purchased from directly to initiate the return or exchange process. If needed the retailer will assist further. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
Oct 6, 2021
Just what I expected. Received in good condition...
Just what I expected. Received in good condition
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Response from SAFAVIEH Product ExpertOct 6, 2021
Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Sep 21, 2021
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Aug 27, 2021
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Jul 31, 2021
Garbage
This piece has no shelving for the baskets, just sit on thin ledges. The baskets are rough, discolored in places and they are impossible to take in and out. Every time you move them, there is a mess. They shed terribly. Do not recommend.
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Response from SAFAVIEH Product ExpertAug 2, 2021
We’re sorry that you had a poor experience with our product. We strive to assure that only top quality products carry the Safavieh brand. Please reach out to us at https://safavieh.com/contact with pictures of the damage. We hope to hear from you soon!
Jul 17, 2021
Finish is nice but the two wooden drawers are very...
Finish is nice but the two wooden drawers are very difficult to open. They stick.
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Response from SAFAVIEH Product ExpertJul 19, 2021
Hello - Thank you for your review. For items received defective or damaged, please contact the retailer where you purchased the item to arrange for an exchange. To ensure a quick resolution please provide your retailer with proof of purchase (invoice), purchase order, tracking number and photos if applicable. Please contact your retailer directly to learn more about their specific return policy.
Verified Purchase
Jul 17, 2021
Much smaller and lighter than expected...
Much smaller and lighter than expected
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Verified Purchase
Jul 11, 2021
The wicker baskets are shredding
This is a nice little chest BUT, the wicker baskets shred every time I pull one of them out. The baskets barely fit in the cubby holes so they rub on all sides. The worst part of this is that the cubby holes do NOT have bottoms. Replacing these basket once they are completely shredded will be extremely tough. I will buy a piece of wood and cut it to place on all four holes to make bottoms. I would NOT recommend this piece. Also, I thought it was a little overpriced for what it actually is.
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1 found this review helpful
Jul 9, 2021
The chest is very cute. But the wicker baskets fit...
The chest is very cute. But the wicker baskets fit too tight. So when you pull them out you practically have to damage them every time and scrape them on the opening. I definitely don't think it's going to last long, and it makes it a pain to access things. But if you're putting stuff in there you don't use often, it wouldn't be a big deal. I definitely appreciated that it came fully assembled.
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Verified Purchase
1 found this review helpful
Jul 9, 2021
The drawers stick but it adds such a nice touch...
The drawers stick but it adds such a nice touch to my family room!
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Response from SAFAVIEH Product ExpertAug 3, 2021
Hi there! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
Jun 25, 2021
It works well in the corner space I was looking...
It works well in the corner space I was looking to fill in.
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Response from SAFAVIEH Product ExpertAug 3, 2021
Hi there! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
Jun 24, 2021
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Verified Purchase
May 3, 2021
I love it! Already assembled makes me happy and...
I love it! Already assembled makes me happy and very well made. I wish the drawers were a little deeper though. All in all a great item.
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Response from SAFAVIEH Product ExpertAug 10, 2021
Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
May 3, 2021
Good sturdy cabinet looks great! Drawers are a lil tough...
Good sturdy cabinet looks great! Drawers are a lil tough to slide but it works
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Response from SAFAVIEH Product ExpertAug 10, 2021
Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
Apr 22, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from SAFAVIEH Product ExpertAug 10, 2021
Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
Apr 21, 2021
This chest is adorable, but it’s by far the cheapest...
This chest is adorable, but it’s by far the cheapest piece of junk I’ve ever purchased from HD. Unless you intend to sit this somewhere & never use it, you’re wasting your money. The baskets and drawers are essentially non-functional & make a giant grassy mess. Definitely not worth it! If I could award 0 stars, I would.
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Response from SAFAVIEH Product ExpertMay 27, 2021
Hello - Thank you for your review. For items received defective or damaged, please contact the retailer where you purchased the item to arrange for an exchange. To ensure a quick resolution please provide your retailer with proof of purchase (invoice), purchase order, tracking number and photos if applicable. Please contact your retailer directly to learn more about their specific return policy.
Verified Purchase
Apr 21, 2021
Just the right size for my space. Super cute to...
Just the right size for my space. Super cute to look at. I too was disappointed (read the reviews) with the function of the baskets. I’ve asked my husband to put some 1/4” plywood under the drawers so they can be used.
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Response from SAFAVIEH Product ExpertAug 10, 2021
Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
Apr 11, 2021
Perfect, exactly what we were looking for for a table....
Perfect, exactly what we were looking for for a table. The baskets are more for show than storage.
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Response from SAFAVIEH Product ExpertAug 10, 2021
Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
Mar 7, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from SAFAVIEH Product ExpertAug 11, 2021
Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
Mar 6, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from SAFAVIEH Product ExpertAug 11, 2021
Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
Feb 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from SAFAVIEH Product ExpertAug 17, 2021
Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!
Verified Purchase
Feb 17, 2021
Perfect for what I needed! Small enough for my space, but still plenty of storage. Nicw qualit...
Perfect for what I needed! Small enough for my space, but still plenty of storage. Nicw quality. I am very happy with the product.
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Response from SAFAVIEH Product ExpertAug 25, 2021
Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!