Hello,
Thank you for your review. We advise you to use a canister vacuum without beater bars or disengage the beater bars when vacuuming. You should use the attachment to your vacuum and try to clean it that way. Do not use a rotating brush on this carpet but instead use a bristle brush when vacuuming.
You may want to look for these features in your vacuum:
1) Canister Vacuum
2) Comes with an attachment such as a bristle brush
3) Has a high pile setting (adjustable height for high piles)
4) Has large wheels (to glide easily across carpet)
5) Able to turn on/off the beater bars (to prevent damage to the surface)
6) *Does not have a rotating brush*
7) Avoid vacuums with a very contracted suction (for efficient air flow)
8) Avoid over vacuuming
When vacuuming your rug, please do not use any high suction vacuums or robotic vacuums. They can damage your rug by pulling out the fibers.