Thank you for your feedback, and we sincerely apologize for any inconvenience caused by the fading of your outdoor rug within a short duration. If you have not yet returned the rug, we kindly request you reach out to our Safavieh Client Service team for prompt assistance. You can do so by following this link: https://safavieh.com/contact/. To aid in the resolution process, please attach a photo of the rug with showing the fading along with a photo of the back label of the rug. Our team is committed to resolving this matter for you in the most efficient manner possible.