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Significant design flaw - water damage
The lip on the back of the sink drains down allowing water to run down between sink and wall. Not immediately noticeable but will cause water damage to walls over time.
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Response from AmericanStandardBrandsJan 25, 2023
Hello GregEasterling,
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. Please contact us at 1-800-442-1902 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Your American Standard Consumer Connection Team AmericanStandard
    It's so so pretty and classic. LOVE IT!...
    It's so so pretty and classic. LOVE IT!
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      Seeping from back
      As another reviewer said, these sinks have a design flaw. Bought two in 2008 and installed them side by side and "noticed" issues about 3 years later but probably started right away. The sinks are hollow and drain water gets into the cavity and then seeps slowly through the uncoated back making the wall damp and rusting out the bolts. Both units have issues but the one with the drain height of 24" is worse than the one at 22" - coincidence? Instructions give a 22" suggested drain height but doesn't say it must be lower than that. I'll contact customer support and see if it's possible to seal the back with something?
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      Response from Consumer ConnectionsAug 9, 2021
      Please contact our Consumer Connections Department, Monday to Friday, 8am to 6pm EST @ 1-855-836-9615 and speak to an adviser who can assist you further.
        Nice sink, good quality porcelain, fairly easy installation
        Nice sink, good quality porcelain, fairly easy installation
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        • Verified Purchase
        • Recommended
        1 found this review helpful
        Check your tailpiece! This sink hides a little problem that can cause the sink to smell and the b...
        Check your tailpiece! This sink hides a little problem that can cause the sink to smell and the back to leak. There is a space between the bottom of the sink bowl and the bottom of the sink where the overflow water goes. If the overflow hole in the sink tailpiece (the pipe that goes from the sink bowl drain to the drain pipe underneath the sink) is too high, the water will collect in the overflow space under the bowl and not fully drain. It will eventually seep out of an unglazed section at the back of the sink near the bolt holes. It may also begin to smell. The solution is to remove the tailpiece and cut a new hole just at the bottom of the overflow area but above the bottom of the fixture. With this fix, ALL the water will drain. Other that this it is a wonderful sink and I especially like the raised edge that prevents spills. In general, I have had overflow and tailpiece issues with 3 different sinks styles. You must check to make sure the tailpiece matches the overflow hole/space correctly.
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        • DIY
        • Recommended
        17 found this review helpful
        It has been a month now after we installed it and it looks and functions great. We love the look ...
        It has been a month now after we installed it and it looks and functions great. We love the look of it and the matching (AS Retrospect) toilet
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        • Verified Purchase
        • Recommended
        2 found this review helpful
        Don’t recommend
        I bought this in 2013 and have wet wall seeping too! I had two plumbers out and none could fine problems and said it must be the sink. Now reading reviews here that others had same issue. Have to do major repair now with damaged wall.
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        Response from consumer connectionMay 18, 2023
        Hello Catlady, Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. Even though the product only carries a one-year warranty we may still be able to do something for you. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team
          Not standard height! Very nice sink, but the bowl...
          Not standard height! Very nice sink, but the bowl sits higher than a regular sink
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          • Verified Purchase
          Looks better than the picture. Just beautiful...
          Looks better than the picture. Just beautiful
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          • Verified Purchase
          It's made in China, I want products made in the...
          It's made in China, I want products made in the USA
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          Response from AmericanStandardBrandsSep 9, 2022
          HomeDepotCustomer,
          Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
          • Verified Purchase
          seeping into the wall
          Glad I read the reviews -- I also had problem with wet wall that I thought was plumbing issue but now realize is the design flaw in the sink allowing it to slowly seep water out the back. Bolts are rusted, wall is a mess and will have to be repaired and replastered after 8 years of this sink.
          by
            Cracking is a real problem with this sink!
            I am furious this investment of almost $500!! didn't last even 8 years. When it started leaking all over the floor, I was appalled to find a series of cracks had formed around the basin and outer overflow channel. Read the reviews for just the sink and you'll see similar complaints. Just horrible quality for so much $$. I've seen antique sinks at salvage yards with more integrity. I regret this purchase, and warn anyone considering it, to think twice.
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            Response from AmericanStandardBrandsMay 24, 2022
            Izzi,
            As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
              • Recommended
              MODERN AND AWESOME
              THRILLED with our new pedestal and sink! Sturdy and enough room on top for a few small things. Great addition to our new bathroom in Shiplap. Great price and awesome delivery and service from Home Depot.
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              • Verified Purchase
              • Recommended
              by
              • Verified Purchase
              Great sink and base. Looks perfect and I’ve not had...
              Great sink and base. Looks perfect and I’ve not had any issues at all. Very happy with the purchase!
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              • Verified Purchase
              American Standard Ped. Sink fantastic!
              The American Standard sink here that I purchased is excellent it beat out all the other top name brands and trust me I know my Brands because that's what I do for a living I would purchase this over and over again it's got a nice wide sides the Finish is great and that's probably one of the nicest matter fact it beats out Kohler anytime!
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              • Verified Purchase
              • Recommended
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                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
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                • Verified Purchase
                I love how sleek and elegant the sink looks. It...
                I love how sleek and elegant the sink looks. It gives my bathroom a retro feel. I am remodeling an old house, and I think it fits the style well.. Height is also perfect for my 5 year old. This is 3rd Retrospect!
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                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
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                • Verified Purchase
                Very nice and sturdy also higher than my last sink!...
                Very nice and sturdy also higher than my last sink! Stylish as well!
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                • Verified Purchase
                The sink is very nice, I really like it....
                The sink is very nice, I really like it.
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                • Verified Purchase
                I like the height, surface space and classic shape of...
                I like the height, surface space and classic shape of this pedestal sink for a small powder room.
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                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
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                • Verified Purchase
                I've installed several of these sinks and I like them...
                I've installed several of these sinks and I like them better than all of the others that I looked at. Slightly difficult to install as I wanted the drain to go straight down through the floor instead of a "P Trap".
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                • Verified Purchase
                I wish it were a bright white color. Seems...
                I wish it were a bright white color. Seems like a duller white color.
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                Response from AmericanStandardBrandsApr 23, 2020
                Lori,

                Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
                • Verified Purchase
                2 found this review helpful
                Love the product but was missing parts. Our plumber called...
                Love the product but was missing parts. Our plumber called american standard and their response in sending part was totally unacceptable. Very very disappointed
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                Response from AmericanStandardBrandsJan 9, 2020
                As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
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                • Verified Purchase
                Beautiful vintage style sink for my older home.
                Beautiful vintage style sink for my older home.
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                • Verified Purchase
                • Recommended
                Looks nice in the space. ...
                Looks nice in the space.
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                • Verified Purchase
                Showing 1-30 of 77 reviews