Hello Eric and thank you for the feedback you posted on the Home Depot website regarding the Moen Retreat Wall Mount Clear Glass Shelf. We are sorry to hear that you weren’t satisfied with the mounting for this shelf and want to return it. Our Product Specialists are available for technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time.