Customer Reviews for Sunjoy Reflections 10 ft. x 14 ft. Steel Gazebo

It took 3 of us to assemble in a few days. Some sections were a little challenging to assemble but in all well worth it. The parts are very sturdy. The manual has great tips to keep it maintenance. There are extra rods inside the Gazebo to add a personal touch to your interior decorating. My family and guest truly love this new addition to my outdoor sanctuary. Just enough sun shines on through! Thank You Home Depot!

This was challenging to set up, definitely need a few people. especially for putting the top on. It is very beautiful. My backyard gets a whole lot of wind in it and this gazebo does just fine. I am bummed that it came with extra rings for the tan curtain but no curtain. For the price of the gazebo I personally think that it should've came with the curtains. They are priced as $144.00 + shipping. so an extra $175.00 for just the curtains, kind of made me sad for I had a budget then found out I had to pay for the curtains. The picture should not include curtains to draw the buyer in with the price that it is marked.

The Package came slightly damaged with damage to the steel frame, bent back into shape with channel locks, The side panels and top panels are honeycomb plastic I wish they were more sturdy other then that it's A beautiful piece

This gazebo was advertised as a shade structure but it is not. It is a good solid steel structure but the plastic panels on the roof let about 40% of the light through. In our hot Northern California summer climate you could actually feel hot standing under it on a sunny day. We ended up putting three coats of white paint on top of the entire roof to stop the light and heat from coming through.

Good product,inside the gazebo is very hot during the day time.Very difficult to get the privacy curtain, finally i ordered from canada.

I was really excited when this gazebo arrived and immediately started to put it together, the instructions aren't really clear and luckily I have construction background to make it easier to assemble. The assembly was going well till it came time to assemble the roof, I got 3/4 way through the framework assembly for the roof when I discovered that three of the brackets that attach the roof frame to the wall frame were not in the parts shipped. I immediately called Sunjoy and discovered that they are only open 8:00 to 5:00 Monday through Friday eastern time, and it was already 4:00 pacific time ,so called Home Depot and they opened a claim for me, with a promise to keep in touch. After having the gazebo mostly assembled and the rest of the parts laying around my yard all weekend I was finally able to contact Sunjoy on Monday morning, their answer to my problem was that they had to get the parts from China and I would take two to three weeks for the missing pieces to arrive. REALLY!!!! Told them that was unacceptable because I was not going to have a partially assembled gazebo and parts lying all around my yard, they asked for twenty four hours and I reluctantly agreed. They contacted me in 24 hours and said they could get them to me in three days so I waited for the parts to arrive, after seven days I took it all apart and packed it back in the box and returned the product, which is disappointing but I could already see the kind of service I would be getting from Sunjoy. It was five weeks ago when I received my order and still have yet to hear from Home Depot about a resolution for my problem, and by the way the missing parts from Sunjoy did arrive three weeks after I sent my order back. I was willing to let the scratches and dings go and even the few missed welds, but the unwillingness to help with a problem sealed the deal for me.

My husband & grandson put this together in 1-1/2 days..No problems putting it up