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Customer Reviews for Clopay Classic Steel Long Panel 16 ft x 7 ft Insulated 12.9 R-Value Sandtone Garage Door with Windows

Internet #204598364

Model #HDPL13_ST_Plain

Store SKU #1000337852

  • 3-layer steel frame construction with insulation
  • Features Intellicore an industry leading R-value insulation
  • Deep panel edging improves appearance close-up and from the curb

Customer Reviews

  • 4.7
    out of 336 reviews
  • 95% recommend this product
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Showing 1-30 of 336 reviews
Clopay Door
[This review was collected as part of a promotion.] My Clopay Door was installed and it has a horizontal scratch in one of the panels.
by
    Awesome doors
    [This review was collected as part of a promotion.] We just had these new Coplay doors installed, and we are extremely happy with them. They are very quiet, they run very smooth, and they give our house a classy look. We are just so tickled pink with them.
    by
      • Recommended
      So beautiful and so quiet
      [This review was collected as part of a promotion.] We are extremely happy with our new Clopay Classic Door. It is not just a quality door but it is very nice looking and so quiet. We are very satisfied and would highly recommend this type of door.
      by
        • Recommended
        Energy saving options.
        [This review was collected as part of a promotion.] Glad that there are options for energy saving on doors and windows.
        by
        • Verified Purchase
        New Clopay Garage Door with windows!
        [This review was collected as part of a promotion.] It is very quiet, the 2 inch insulated door look very sturdy and my wife loves the windows! So far we are very happy with the new garage door!
        by
        • Verified Purchase
        • Recommended
        door
        [This review was collected as part of a promotion.] Job well done. The door is also of good quality. The garage is much better weather and temp acclimated.
        by
        • Verified Purchase
        • Recommended
        18' wide custom door
        [This review was collected as part of a promotion.] Ordrered an 18' wide insulated door from Clopay, installed by the local independent dealer and looks great! With the front jack mount opener, it's the quietest garage door we've ever had. Looks great, sounds great!
        by
        • Verified Purchase
        • Recommended
        Very pleased with the garage door
        Got the Clopay garage doors to replace my 25 year old doors, the new doors very nice really added nice curb appeal and my garage is a lot more insulated my wife and really notice the temperature difference.
        by
        • Verified Purchase
        • Recommended
        New Garage Door
        Love our Door. Very Pleased so Far. Made our House look so much better.
        by
        • Verified Purchase
        • Recommended
        Bad install
        I contracted Home Depot in Burlington Ontario and their supplier of Garage Doors Clopay to install my Garage doors. Their Installer was Nuno. The install was poorly done and took them 12 hours to install 2 garage doors. Nuno subcontracted a couple of amateur installers to do the work. Nuno pretty much supervised and acquired the parts for them as the job went along. The weatherstripping ends did not not match up good and light shines through the edges of the weatherstripping when doors are closed. Clopay says that is acceptable and will not redo it. 2 panels of one garage door does not mate up properly and I insist to have the panels redone with a different installer but Clopay refuses to send a new installer. They want to send Nuno back but I don’t want that.
        by
          4 found this review helpful
          Heavy duty and high quality
          Heavy duty and high quality thats the best way to describe these doors.
          by
          • Verified Purchase
          • Recommended
          Great doors
          We bought four if them (10'×10') in charcoal gray and they turned out to be fantastic for our garage.
          by
          • Verified Purchase
          • Recommended
          New Garage Door
          We just replaced old door for 22years with same look alike door because old door was cracking around the outside windows and we just got new vinyl siding 2 years ago so now the house is updated. The installer did a great job and he came at 9am left at 1pm and cleaned up all the mess, I would recommend the company to anybody that needs a new garage door, Thank You Very Much.
          by
          • Verified Purchase
          • Recommended
          Clopay Intellicore Garage Doors
          Clopay garage doors are quality built doors using premium components that provide a beautiful new look to your home. Especially when installed with dual pane glass windows.
          by
          • Verified Purchase
          • Recommended
          Clopay Garage Door
          Great product. Garage is much warmer now that the insulated door has been installed. Removal of old door and installing of new door was easy for the crew that came to install the door. Thanks to the install team.
          by
          • Verified Purchase
          • Recommended
          Love this garage door
          Ordered this door around Christmas and it was installed on April 1st. That wait is the only negative thing I have to say about this. We have glass panels at the top and the chocolate brown color. It looks fantastic! The inside is nicely finished and white which helps with the light in the garage. Just love it.
          by
          • Verified Purchase
          • Recommended
          Great value and price!
          Excellent quality door. We are very pleased and our installer was awesome!
          by
          • Verified Purchase
          • Recommended
          Great Doors!
          These doors are amazing and beautiful! We got garage door openers with them and they work like a charm, so quiet and smooth!
          by
          • Verified Purchase
          • Recommended
          Great looking"Classic Collection" insulated door.
          Love the door. Very well made and easy to install. I did it without instructions. I am the above average person for assembly though. It's a clean looking door inside and out. If you have magnets for car, great place to but them. The ez wind springs made piece work of that part of the install. Never had them before, will have to see how they hold up. They are not that expensive to replace if need be. (Future)
          by
          • Verified Purchase
          • Recommended
          Less than perfect.
          Overall, I'm happy with the look and performance of the garage door. However, there are two things that caused me to give this less than a perfect review. First, the installation went smoothly with the local contractor. They were professional, prompt, and efficient. Unfortunately, a few days after the work was completed, I noticed that the corners of the bottom gasket were not sealing the enclosure properly. They were rubbing up against the side seals, resulting in some gaps at the bottom corners when the garage door was closed. This resulted in snow blowing into the garage. I emailed the vendor to fix the problem but never heard back from them. I'll have to do this myself when the weather warms up. Second, the garage door intermittently will not close all the way, will fail to initiate closing, or will stop and then go into reverse. I've tried changing the light bulbs to reduce interference, removing the light bulbs completely, resetting the codes, manually adjusting the closing settings on the motor housing, etc. I've also consulted the website for a solution without success. For these reasons I give my Clopay garage door experience a less than perfect review.
          by
          • Verified Purchase
          • Recommended
          Beautiful
          I made the right choice with this door. Transformed the house.
          by
          • Verified Purchase
          • Recommended
          Took awhile but it's great.
          I ordered the door during the heat of pandemic so I waited a lot longer than expected. The door is great and my house looks better. I'm glad that I chose the upgraded door opener and learned more about R values as well. The installer was so nice and informative. I had a lot of questions about the door and maintenance.
          by
          • Verified Purchase
          • Recommended
          Classic looks fantastic!
          Classic looks fantastic!!! Added the arched windows with grids to top panel and really added nice complement to the curb appeal of our home.
          by
          • Verified Purchase
          • Recommended
          Beautiful Iron & Glass Garage Doors
          The doors look GREAT!! the installer did a fabulous job! I'm a little disappointed that the extra insulation I got doesn't keep the heat out as much as I'd hoped but everything else about the doors is perfect!
          by
          • Verified Purchase
          • Recommended
          Great Pair of Doors
          Good looking, well built doors. (I bought two 9' doors). They open and close quietly. Installation was time consuming (as expected) but not difficult for one person to complete. I am a very happy customer.
          by
          • Verified Purchase
          • Recommended
          Beautiful Doors
          I ordered two single size doors in white with the sunrise shaped window in the top section. Totally transformed the look of the garage. Installed them myself all in one day.
          by
          • Verified Purchase
          • Recommended
          Best door
          Works great blocked out all the cold air. Even with covid19 delivery was not too bad
          by
          • Verified Purchase
          • Recommended
          Awesome Garage Door
          We are very happy with the new Classic Steel Garage Door
          by
            • Recommended
            These doors are high quality. A good way to go - we have over 10 years experience with them.
            We recently ordered one of these plus a side mount motor, installation and the “Madison” window treatment. It’s from Clopay, - one of the higher-end doors in my view. This is our second order from this manufacturer. It is very nice looking door and well-built from what I can see. Be aware if you order a Clopay from Home Depot, there’s a significant lag between your order and the day it’s installed. To be expected during his Covid pandemic, I guess. The good news is that it was easy to order through the local Home Depot. We've been using the door for about a month now. There is nothing NOT to like about this garage door. We first ordered Clopays (2 of them for a 4-car garage) 10 years ago and there was never an issue. I rated the experience a “4” as there’s two issues that came up. Would have rated a 4.5, but there's no half point gradients in this review format. The door itself is very good looking. Looks substantial! When ordering, there's several levels of insulation to choose from - a plus! If it works for you, order the side mount motor. It mounts on one side of the door, up near the top corner. I imagine it could be installed on either side. It's so quiet that one can barely hear it run. What is different with this package than from previous garage doors is that the light that turns on when the “open” button is pressed is not installed by the installer. They just hand it to you. That’s not a problem for me, I ‘kinda liked the idea of being able to place it myself. It has a sensor that turns the light on the minute I step into the garage. I don’t have to push any buttons to activate the light. That’s nice when my hands are full. And it’s a good light. Plenty bright, - LED. I’d say a 150 watt equivalent. What’s not to like about that. Still, seems like the installer ought to install the light as part of a premium package? There was damage to the panels either during shipping or installation. Not sure which is the case, but the installer pointed it out and had it handled right away. The installer techs who did our installation and repair were knowledgeable and personable. The window upgrade seems to leak light out of each of the corners (see photo). I’m not sure if these window pane inserts are sized wrong and are cut a bit too small – they are pretty loose and flimsy. Without this issue, I have no problem rating the purchase and experience a “5.”
            by
              • Recommended
              Thumbs up!
              We really like our new Clopay garage doors. They look great and are a big improvement over our 35 year old garage doors.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 336 reviews

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