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Customer Reviews for Delta Phoebe Towel Ring in Brushed Nickel

Internet #204399951

Model #PHB46-SN

Store SKU #1000017629

  • Delta bathroom towel ring in SpotShield brushed nickel
  • Crafted from solid, rust-resistant zinc die cast
  • Simple set screw installation with mounting template included

Customer Reviews

  • 4.2
    out of 98 reviews
  • 81% recommend this product
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Showing 1-30 of 98 reviews
This lineup of bathroom fixtures looks great...however, the mounting hardware that come with it (...
This lineup of bathroom fixtures looks great...however, the mounting hardware that come with it (think self-tapping drywall anchors) is absolute garbage. I took some recommendations of other commenters and bought some simple drywall anchors. Drill a hole, tap into the wall, screw it in...don't know why Delta went away from that because I snapped every self-tapping anchor I tried to install.
by
  • Verified Purchase
  • Recommended
We needed a towel ring next to the sink for drying hands. I wanted to finish upgrading the bathro...
We needed a towel ring next to the sink for drying hands. I wanted to finish upgrading the bathroom, so decided to choose one available in the store. It compliments the light fixture and new faucet. Well made, nice design and easy to install. It looks really nice and I'm pleased.
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  • Recommended
I bought the 24 in. towel bar, round towel ring and toilet paper holder from the Phoebe collectio...
I bought the 24 in. towel bar, round towel ring and toilet paper holder from the Phoebe collection. I love the product, but discovered two major issues: 1) The anchors and screws a) aren't strong enough to do the job and b) they do not work properly. I my case, the screws wouldn't screw into the anchors, so I ended up having to remove them (creating huge holes in my wall) and instead, bought a pack of Hillman 5/8" Pop-Toggles (which worked great). 2) The template for the towel bar was not the correct width (it's about 1/8 inch too short). Luckily I noticed this before drilling my holes. I've included a photo of the defective anchors provided to show how cheaply they're made, as well as the anchors I bought so others will know what to buy BEFORE installing.
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    • Recommended
    1 found this review helpful
    Echoing other installation nightmare comments. I've mounted a number of these rings over the year...
    Echoing other installation nightmare comments. I've mounted a number of these rings over the years. Didn't even think to check reviews or what the 'quick click' mounting was all about. Still, ever game to try something new, I deployed as instructed. One of the two wall anchors failed to engage - I guess the steel was too dense to let it bend. The instructions also don't tell you to leave a gap because the top of the mounting bracket has to seat within the ring, not flush to the wall. Finally, there is no way I can see you could ever remove the device if you wanted to relocate it or paint other than ripping the wall anchors out of the wall, as I had to do with the one that did deploy. On the positive side, I haven't had to repair drywall in a while and could use some practice. I also enjoy trips to home depot.
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    Response from DeltaSupportNov 15, 2017
    PortlandGuy, Thank you for taking the time to leave us your thoughts on the Phoebe Towel Ring in SpotShield Brushed Nickel. I am sorry that the anchors did not deploy correctly and stopped your installation process. I know that is frustrating and disappointing. I have passed your comments along to a Customer Care Specialist and they will contact you to see if we can offer you a solution. I apologize that this project caused unexpected trips and repairs. Best, Corinne with Customer Care delta-masco
      3 found this review helpful
      We ordered two of these for our master bathroom renovation. And I'm hoping that Delta/ aka as Li...
      We ordered two of these for our master bathroom renovation. And I'm hoping that Delta/ aka as Liberty Hardware will send us a new circle for one of these towel rings as it is warped, but looks easily pulled off with a bit of strength. You better be sure that want your towel ring in a particular place, because these are literally non-removable without ripping out your drywall, no screws to take on and off for painting.. there is some type of spring loaded catch behind where it's attached.
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      • DIY
      • Recommended
      Happy with these towel rings.
      We have a couple of these, one in each bathroom for use with a hand towel. They look good, were easy to install and have held up to everyday use for over a year now. Also, they show no signs of rust after being exposed to the damp bathroom environment. The price-point seems fair considering their good performance.
      by
      • DIY
      • Recommended
      Nice product
      I like the clean design that matches really well with my theme.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Works as described
      Works as described, good looking towel ring. Buying the matching towel bar and toilet paper holder.
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        • Recommended
        Easily installed over the old towel rack. Holds towel away from wall so it dries from both sides.
        Easily installed over the old towel rack. Holds towel away from wall so it dries from both sides.
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        • Verified Purchase
        • Recommended
        Looks very nice in our remodeled bathroom....
        Looks very nice in our remodeled bathroom.
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        • Verified Purchase
        The towel bars, etc. are easy to put up and...
        The towel bars, etc. are easy to put up and I like the way they look. But, in order to make it easy, I had to buy all new dry wall anchors. The ones with the Pheobe bars, etc. broke and messed up my dry wall. Other than that, very nice.
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        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        I have Delta Phoebe towel racks, also, & I personally...
        I have Delta Phoebe towel racks, also, & I personally like the style a lot. They’re good quality products & easy to install. I’m just as happy with the towel ring.
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        • Verified Purchase
        Nice look. Mounting needs to be stronger. Plastic one twisted...
        Nice look. Mounting needs to be stronger. Plastic one twisted off. I bought metal one and used it. Required extrat trip to store.
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        • Verified Purchase
        1 found this review helpful
        Terrible set up process. Have to drill multiple holes and still doesn't wor...
        Terrible set up process. Have to drill multiple holes and still doesn't work.
        by
        Response from DeltaSupportMay 21, 2020
        NT, Thank you for taking the time to leave us your thought. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800.542.3789 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team Delta-Masco
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from DeltaSupportApr 8, 2020
        Dear HomeDepotCustomer,
        Thank you for the positive feedback! - Best, Customer Care Team Delta-Masco
        • Verified Purchase
        Nice looking finish. Easy to install with minimal tools.
        Nice looking finish. Easy to install with minimal tools.
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        • Verified Purchase
        • Recommended
        Nice looking towel ring. Easy to install. I would recommend using difference wall anchors if you...
        Nice looking towel ring. Easy to install. I would recommend using difference wall anchors if you aren't able to drill it into a stud.
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          • Recommended
          Nice color and style.
          Nice color and style.
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          • Verified Purchase
          • Recommended
          You do not have to use an Allen wrench (hex...
          You do not have to use an Allen wrench (hex key) to attach the ring to the wall hanger!
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          • Verified Purchase
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Easy mount Nice color
          Easy mount Nice color
          by
          • DIY
          • Verified Purchase
          • Recommended
          Great looking stand easy install.
          Great looking stand easy install.
          by
          • Verified Purchase
          • Recommended
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Mounting instructions easy to follow. Product looks elegant....
          Mounting instructions easy to follow. Product looks elegant.
          by
          • Verified Purchase
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          I love my new accessories in the Brushed Nickle finish..it’s...
          I love my new accessories in the Brushed Nickle finish..it’s just so clean looking, and beautiful.
          by
          • Verified Purchase
          New does not always mean improved. The fixtures are very pretty and well made but the new click i...
          New does not always mean improved. The fixtures are very pretty and well made but the new click install is not a good thing in my opinion. First, per the instructions, you “slide the hardware up the wall”. To attach it to the bracket. Who wants to slide metal up the wall? Second, there is no way to tighten the fixture after installing it. The hardware doesn’t sit tightly in the bracket so there is a little movement. I returned both sets and bought the old style that installs and tightens with an Allen wrench.
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          • Verified Purchase
          Showing 1-30 of 98 reviews