They are beautiful but fell apart in my hand just...
They are beautiful but fell apart in my hand just trying to take out of the plastic, and not just one. It didn't seem easy to put it back together again so I just brought back all seven boxes I ordered.
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Response from Hampton Products TeamJun 23, 2022
We are sorry to hear you are not satisfied with your purchase of our Newport Coastal patio lights. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Verified Purchase
May 18, 2020
Poorly made
This contains fragile tabs that hold the lens on. The cord is green! (unattractive). These are overall flimsy, especially from a good name.
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Response from Hampton Products TeamMay 19, 2020
Hello Danny, We are sorry to hear you are not satisfied with your purchase of our Newport Coastal Patio Lights. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
1 found this review helpful
Oct 18, 2019
Not assembled in a professional manner nor is the quality...
Not assembled in a professional manner nor is the quality of manufacturing anything to get excited about. Since my wife purchased the lights, I am not bugging her about what she paid but in all honesty anything but cheap was too much. Hope you pick another vendor for this product. People forget the price, after time, if the product shows quality. With over 40 years in building materials/hardware and proud owner of my own operation, I survived the onslaught of big boxes like you folks and others by never forgetting that principle.
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Verified Purchase
1 found this review helpful
May 23, 2017
Poorly made, some parts broke when taken out of the shipping container.
Poorly made, some parts broke when taken out of the shipping container.
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Response from Hampton Products TeamJun 21, 2017
JB, we appreciate our customers and we would love a chance to regain your confidence. If you'll contact our Consumer Care Team at www.Hampton.Care, hopefully we can replace that item under warranty.
Verified Purchase
1 found this review helpful
May 2, 2017
Made from plastic ! I ordered them on line and when they arrived most were broken. Very fragile.
Made from plastic ! I ordered them on line and when they arrived most were broken. Very fragile.
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Response from Hampton Products TeamJun 21, 2017
We appreciate our customers and we would love a chance to regain your confidence. If you'll contact our Consumer Care Team at www.Hampton.Care, hopefully we can replace that item under warranty.
1 found this review helpful
Apr 11, 2017
I have been very disappointed with this product. My family had bought me six strands for Christma...
I have been very disappointed with this product. My family had bought me six strands for Christmas and when I finally got around to opening them up and putting them up most of the plastic lanterns, (which I originally thought were metal) were broken or had tabs missing in order to hold them up. We ended up using one hole strand to replace on the others in addition to gluing some others. These recent two strands I just purchased also were losing tabs and falling apart. Very poorly made product!!!
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Response from Hampton Products TeamJun 21, 2017
Tiffany, we appreciate our customers and we would love a chance to regain your confidence. If you'll contact our Consumer Care Team at www.Hampton.Care, hopefully we can replace that item under warranty.
Verified Purchase
Sep 13, 2016
So satisfied
The lights went up easily and look great on our screened in deck. Wanted to go nautical and they enhanced the look. Are large enough to supply excellent mood lighting.
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Verified Purchase
Recommended
Sep 29, 2015
Better than other choices on the website
Better than other choices on the website
A must keep
I ordered two sets and one I had to return bc one of the anchors were broken but the other one was fine
I'm planning to reirder later
They are good lamps
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Recommended
1 found this review helpful
May 27, 2014
Newport Coastal Lights - product lights up balcony beautifully!
After dark this product lights up my balcony with subtle lighting. Love it.
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Verified Purchase
Recommended
May 20, 2014
I liked the look of the lanterns that is why i ordered them. i opened over half the lanterns had pieces broke.
upset that the lanterns were package already broken. because there were no pieces in the box but the lanterns had pieces missing on them. I had to glue them together for our party because it was to late to send back. Now I m sure the store will not take them back. Very upset with the product. I wonder about the inspectors because the box i got sould have never passed to get to the customer.
poor business.
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Verified Purchase
3 found this review helpful
May 10, 2014
great item for my RV awning
these lights work great and look great. The other guy said they are plastic well duh there for outside. Mine work great and look good on my RVs awning
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DIY
Recommended
1 found this review helpful
Dec 5, 2012
Very cheap and falls apart often...
Don't waste your time with this product. Globes will not stay on. Cheaply made, plastic, comes apart, and I am taking mine back!!!