Hello,
I appreciate you taking the time to leave us a review for this item. We want to make sure you receive the item you purchased in the condition it should have been in and would like for you to contact Home Depot about the scratches on the front of the seat. Their customer service phone number is 1 (800) 466-3337.
Also, the holes for the bench should have lined up for easy assembly. If you need further assistance with this, they can help you with this as well.
Again, thank you for sharing your experience with us,
Ashley