#1 Home Improvement Retailer

Customer Reviews for POLYWOOD Presidential Mahogany 3-Piece Patio Rocker Set

Internet #203752353

Model #PWS138-1-MA

Customer Reviews

  • 4.4
    out of 18 reviews
  • 100% recommend this product
Filter by:
Showing 1-18 of 18 reviews
Very easy to put together. We were missing an...
Very easy to put together. We were missing an essential screw so had to get a replacement. The rockers and table look so nice on the front porch. Just what I was looking for. They have only been in use a few days but seem durable.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Chairs did not match
Chairs did not match
by
Response from POLYWOOD Brand ExpertJun 7, 2020
Hello! Thanks so much for taking the time to leave your review. I'm sorry to hear that your chairs did not match. Please reach out to Home Depot Customer's Service team at 1-800-466-3337 to help get this resolved. Thanks again! Stephanie Poly-Wood
  • Verified Purchase
Love it...
Love it
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
We like the product a lot and went to buy...
We like the product a lot and went to buy two more and the price went up $170 that’s not right
by
  • Verified Purchase
Very uncomfortable product, you sit too straight up...
Very uncomfortable product, you sit too straight up
by
Response from POLYWOOD Brand ExpertAug 1, 2019
Hi Steven,

Thank you for taking the time to leave your review. The back of the Presidential Rocker does sit up straight. We do have other styles that have a more relaxed back. I will attach links to these below.

https://www.homedepot.com/p/POLYWOOD-Seashell-Black-Patio-Rocker-SHR22BL/203752199

https://www.homedepot.com/p/POLYWOOD-South-Beach-White-Patio-Rocker-SBR16WH/203752173

Again, I appreciate your feedback,
Ashley Poly-Wood
  • Verified Purchase
Very easy to assemble. I like the fact that polywood...
Very easy to assemble. I like the fact that polywood will never need painting. Looks great in my front porch.
by
  • Verified Purchase
Fast shipping!! VERY simple assembly!! LOVE this set....
Fast shipping!! VERY simple assembly!! LOVE this set. We bought this set and the regular chair set, wish we would have just gotten 2 of these rocking chair sets. Also, not a fan of the ottomans.
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
solid and well put together, the first rocker is a little tricky to assemble, but the second one ...
solid and well put together, the first rocker is a little tricky to assemble, but the second one put together perfect. we love them!
by
  • Verified Purchase
  • Recommended
Very easy assembly, nice solid rocker.
Very easy assembly, nice solid rocker.
by
  • Verified Purchase
  • Recommended
I would recommend with slight reservation. When the set arrived at first, the shelves for the li...
I would recommend with slight reservation. When the set arrived at first, the shelves for the little table were missing pre-drilled screw holes. That would have been no problem if it had been wood. But it was absolutely impossible to drill holes into the Polywood. I called the company and they were very helpful and immediately sent out new shelves. The new shelves did have pre-drilled holes, but two of them must have been shorter than the rest because 2 of the screws could not be screwed in all the way, even with the use of an electric screwdriver. So now I have two screws sticking out about 1/2" which certainly detracts from the appearance of the table. I am not a complainer so I did not contact the company again and will just live with the two screws sticking out. Otherwise, the set looks very attractive on my porch and is comfortable.
by
Response from POLYWOOD Brand ExpertJun 5, 2018
Hello,

I am so sorry the screws won't install correctly. Please reach back out to us so we can make this right. We want to make sure you get the furniture you deserve. We stand behind our product and will do whatever it takes to resolve this issue.

We look forward to hearing from you,

Ashley Poly-Wood
  • Verified Purchase
  • Recommended
5 Star Review
Rating provided by a verified purchaser
by
Response from POLYWOOD Brand ExpertJul 26, 2017
Hello Lieve!

We love to hear from customers using our products! I hope you have many wonderful warm sunny days to enjoy your Presidential Rocking Chair and side table for years to come.

Thank you for the great review!

Ashley Poly-Wood
  • Verified Purchase
Bought two sets!
Two decks on the new house. Two sets purchased along with a bench for one floor and a swing for the other. Better than we could have expected in every way!
by
  • DIY
  • Verified Purchase
  • Recommended
1 found this review helpful
Love the set, challenging assembly
The set looks beautiful. I'm so excited to not have to stain these every year or deal with them looking shabby. The chairs are comfortable but you need a pillow for lumbar support. Assembly was not complicated but it's a lot harder to screw into polywood than regular wood. Neither my drill nor I could do it so my husband had to do it by hand and said it was a full workout and his arm was falling off by the end.
by
    • Recommended
    2 found this review helpful
    Good shopping experience
    Excellent rockers for outdoor use. Strong, durable and easy to assemble.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Showing 1-18 of 18 reviews