Customer Reviews for OSI QUAD Advanced Formula 10 fl. oz. Brown #218 Exterior Window, Door, and Siding Sealant (12-Pack)
- All-weather, self-tooling, permanently flexible formula sealant
- Designed for diverse window, door, siding and trim applications
- Resists dirt, dust and bonds without primer to common substrates
Customer Reviews
Jul 4, 2022
Caulk and tube failed totally
I bought this as recommended to bond glass and PVC lumber and the same advice said to avoid silicone for that purpose. While beading the caulk onto the PVC it failed to adhere at all and seemed to repel, and the seal at bottom of the tube totally failed and may have ruined my caulk gun. Cleanup of my window and gun was and is a nightmare. I went back to my original preference of GE Supreme Silicone and it does a fantastic job.
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Response from OSI - Henkel CorporationJul 6, 2022
We’re sorry to hear our product didn’t work as you expected. OSI QUAD Window, Door & Siding Sealant is one of our best-selling sealants over the last 35 years and is used primarily by professionals in the siding, window, and door industry. As long as your PVC was properly cleaned and prepared, OSI QUAD should adhere to it. Based on the description you provided, it sounds like the product you purchased may have been expired or defective. Lot code information can be found on the cartridge. As with all items sold through retailers, a product exhibiting an issue should be returned to the place of purchase for exchange or refund.
Jun 25, 2022
Tube split and ruined caulk gun.
Had a tube split and thought it was because it was old caulk. Bought two new tubes and started to apply in dry, 80 degree weather. First tube split the length and filled gun with sealant. Spent more time cleaning gun than job should have taken and still have to replace the caulk gun, rod bent and barely advances even at high speed setting. Where do I send the bill for reimbursement? Have applied hundreds of feet of different caulks without any problems until this caulk.
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Response from OSI - Henkel CorporationJun 27, 2022
We're so sorry you had this experience with our product. What you described isn't characteristic of OSI QUAD when the nozzle opening is cut large enough and the inner foil seal has been properly punctured. If you ever need assistance with our products, feel free to reach out to our team at 1-800-624-7767.
Apr 22, 2022
Good product but messy.
After I had a 2nd tube burst/leak I decided to leave a review.
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Response from OSI - Henkel CorporationJun 23, 2022
Thank you for choosing OSI for your project. If you ever need help using our product, feel free to reach us at 1-800-624-7767.
Sep 21, 2021
Painter
It is of very good quality
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Response from OSI - Henkel CorporationSep 22, 2021
Thank you for taking time to post your feedback. We are glad that OSI QUAD Sealant was up to your standards. Please let us know if we can ever be of assistance. -The Henkel/OSI Team, 1800-624-776
Aug 21, 2019
Works grate but it burnt up in my truck on...
Works grate but it burnt up in my truck on the side of the I 20 hwy
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Jun 18, 2019
I've had this in place for about 2 weeks. This was recommended by a high end window installer wit...
I've had this in place for about 2 weeks. This was recommended by a high end window installer with the highest recommendations. I'd rather pay a little more and get better lifetime coverage, than to keep reapplying every few years. This is really tough stuff and awesome to apply. Does not shrink or peel, which is very important to say the least. Another good feature is that it has a self puncturing seal, so you don't have to insert a tool to puncture the seal initially. I'd recommend wearing vinyl gloves, once this dries on your hands it's very tough to get off.
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Oct 31, 2018
I used it to install glass trim around some time together it is easy to work with and bonded inst...
I used it to install glass trim around some time together it is easy to work with and bonded instantly. Great product!
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Sep 4, 2018
The sealant was very effective and flowed from the tube very evenly. I provided the coverage tha...
The sealant was very effective and flowed from the tube very evenly. I provided the coverage that I needed. I would chose this brand again for future projects.
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Dec 14, 2017
Very viscous consistency straight out of the tube. At first I thought I had purchased some old ca...
Very viscous consistency straight out of the tube. At first I thought I had purchased some old caulk but after reading other reviews I believe this product is just normally very stiff. I bought this for sealing under the mounting flanges of new windows but it is so stiff that it causes the flange to buckle between nails. Pushing on the flange helps the caulk to spread but I still ended up with a "wavy" flange. It probably would work great for applications where compression isn't necessary. It cures to a flexible, rubbery seal.
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Dec 29, 2016
Used this to seal around some stained wood. The color is definitely not brown but more grey. As a...
Used this to seal around some stained wood. The color is definitely not brown but more grey. As a sealant it's great, but the color is not as advertised.
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Oct 4, 2016
Very good caulking
Excellent product. Make sure you allow plenty of cure time before you want to paint, minimum required is 7 days. Use mineral spirits to clean up, the only thing that works.
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Apr 11, 2024
It was old
This product was old and should not have been sold I bought it online and tried to take it back to the store, but they would not accept it because I pay for it online so I just threw it away. Be careful about ordering online with this type of stuff.
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Response from OSI - Henkel CorporationApr 15, 2024
We’re sorry to hear about your experience. It sounds like you may have purchased an expired product. As with all items sold through retailers, a product exhibiting an issue should be returned to the place of purchase for exchange or refund. These stores do receive credit from Loctite for these returns. However, it’s more important the store is advised of your experience and dissatisfaction, so the issue can be properly investigated along with the manufacturers store representative.
Apr 10, 2024
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Apr 10, 2024
Bought it because the window manufacture used it and it has weathered very well and was a color match
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Response from OSI - Henkel CorporationApr 11, 2024
We are glad that you are happy with the performance of our product.
Apr 10, 2024
One of the best products of it's kind on the market.
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Response from OSI - Henkel CorporationApr 11, 2024
We are pleased to hear that you are satisfied with your experience using our product.
Apr 10, 2024
Sealant tube supposedly had self breaking seal, but didn't work. Literally broke my caulk gun trying to get product to flow. Worthless.
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Response from OSI - Henkel CorporationApr 11, 2024
We are sorry to hear about your experience. What you described is not characteristic of OSI QUAD Sealant. You may want to check the lot code to determine if the product is still within its usable shelf life of 24 months from the date of manufacture, unopened. As with all items sold through retailers, a product exhibiting an issue should be returned to the place of purchase for exchange or refund.
Apr 6, 2024
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Apr 3, 2024
This is a waste of a Sale's Specialist's time. The product was part of the customer supplied materials list for a door installation. Is the IT department manned by monkey and managed by clowns or is it manned by clowns and managed by monkeys? I am offended that this even shows up in a HD corporate email account.
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Response from OSI - Henkel CorporationApr 4, 2024
Thank you for sharing your feedback, and we are sorry that you received an email asking for a survey. We recommend you address this matter directly with The Home Depot to ensure that your concerns are thoroughly heard.
Apr 3, 2024
This product seals well however last two tubes I purchased seem to be way too thick and difficult to dispense from the caulk gun. I have used Quad in the past and it worked well. I will be looking for another option next time I need a sealant.
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Response from OSI - Henkel CorporationApr 4, 2024
Thank you for sharing your feedback and we're sorry to hear about your experience. What you described is not typical of OSI QUAD Sealant. You may check the lot code to see if it is still within the usable shelf life of 24 months from the date of manufacture, when unopened. As with all items sold through retailers, a product exhibiting an issue should be returned to the place of purchase for exchange or refund.
Apr 3, 2024
Seems to be a good product. We’ll see how long it last
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Response from OSI - Henkel CorporationApr 4, 2024
Thank you for choosing OSI for your project.
Mar 27, 2024
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Mar 27, 2024
It is adequate, but expensive,
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Response from OSI - Henkel CorporationMar 28, 2024
Thank you for being a valued OSI customer.
Mar 27, 2024
Much to too hard to install cleanly on cement.
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Response from OSI - Henkel CorporationMar 28, 2024
We're sorry to hear about your experience. OSI QUAD Sealant is one of our best-selling sealants for the last 35 years and is used primarily by professionals in the siding, window and door industry. If you ever need help using our products, please reach out to our team at 1-800-624-7767.
Mar 22, 2024
They sent white instead of brown as ordered so one star is the best I can rate.
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Response from OSI - Henkel CorporationMar 25, 2024
We are sorry to hear about your experience. We recommend you address this matter directly with the retailer to ensure that your concerns are thoroughly heard and resolved.
Mar 21, 2024
Very good product if you need something seal really good. I used it on my roof to fixing some cracks and in few days was seal completely.
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Response from OSI - Henkel CorporationMar 21, 2024
We are glad that you are happy with the performance of our product.
Mar 20, 2024
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Mar 20, 2024
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Mar 14, 2024
Good product. Use to seal under the thresholds of patio & entry door for homes. Does the job well.
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Response from OSI - Henkel CorporationMar 14, 2024
We are pleased to hear that you are satisfied with your experience using our product.
Mar 13, 2024
Another excellent product the best caulk around they must buy!
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Response from OSI - Henkel CorporationMar 14, 2024
We're glad you're happy with our product's performance.
Mar 13, 2024
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