The latch doesn't work. There are notches stamped into the shaft to keep it from being retracted all the way out of the one bracket, but these same notches prevent it from engaging in the other bracket. The holes are the same size!
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Response from Customer CareApr 12, 2023
Hello Tony57,
We appreciate your feedback and we're here to help! Your experience with our products is important to us and should you need further assistance, please contact our Support Team at 1-800-346-9445 option 3.
Thank you,
National Hardware
Customer review from natman.com
Aug 11, 2015
good idea
I actually bought these things for extra security for my doors, not patio doors. My two doors that lead outside open out and not in which made it hard for me to find extra security products, so I installed these. I'm not sure if it would delay or stop someone trying to kick in the door or crowbar it but I think it was a good solution for now until I think of something else. Considering a bolt lock, where the bolt goes directly into the frame work of the door, might be more substantial.
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DIY
Verified Purchase
Recommended
Dec 10, 2013
Heavy duty
Should be much stronger than a door chain. Easy to install and use. Recommend for increased security on doors.