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Customer Reviews for KOHLER Memoirs Stately 2-piece 1.28 GPF Single Flush Round Toilet with AquaPiston Flushing Technology in White

Internet #203310043

Model #K-3933-RA-0

  • Toilet seat sold separately
  • KOHLER AquaPiston releases water from 360 degrees around
  • Comfort Height offers chair-height seating (about 2 in. taller)

Customer Reviews

  • 4.1
    out of 26 reviews
  • 85% recommend this product
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Showing 1-26 of 26 reviews
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  • Verified Purchase
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  • Verified Purchase
My knees say thank-you!
Very pleased with this toilet. The higher rise seat is more comfortable on old knees, and the style fits with our guest bath decor.
by
  • Verified Purchase
  • Recommended
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  • Verified Purchase
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
The toilet is very nice but there is a blemish...
The toilet is very nice but there is a blemish on the top tank cover. I need to take it in to the store so they can replace the lid for me.
by
  • Verified Purchase
Looks great in my small bathroom.
Looks great in my small bathroom.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Overall this toliet is excellent. I gave it 4 stars...
Overall this toliet is excellent. I gave it 4 stars because only AFTER I had installed the base and thrown out the boxes did I realize it flushed on the right. Didn’t even know those things existed! The picture does show this but the item title does not. HD please update the item title.
by
  • Verified Purchase
We ordered it 3 different times online and only 1...
We ordered it 3 different times online and only 1 piece came twice.
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Response from Kohler Product ExpertSep 13, 2018
Hi Jeff, my name is Sarah with Kohler Co. I'm sorry to hear your Memoirs toilet arrived with only one piece, twice. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers the expected performance. I am sorry this was not your encounter. We appreciate you taking the time to share this feedback. It has been sent to the appropriate team. Please email our team at KohlerCustServ@kohler.com for additional assistance. Thank you! -Sarah B. KOHLER Customer Service
  • Verified Purchase
Not loud at all. Works well
Not loud at all. Works well
by
  • Verified Purchase
  • Recommended
Ordered a toilet to the store to avoid breakage. It...
Ordered a toilet to the store to avoid breakage. It arrived broken delaying my renovation further. Then the store ordered another one. It seemed ok from the outside. Took it home and that too was broken. Returned it and paid more at a reliable store but it was installed immediately.
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Response from Kohler Product ExpertJun 27, 2018
KT, my name is Jessica with Kohler Customer Service. I am very sorry to hear that both of your Memoirs toilets arrived damaged. We take pride in our designs and are disappointed that your experience has been less than exceptional. Please contact our Customer Service team at KohlerCustServ@kohler.com if you need assistance of any kind; we're glad to help! - Jessica P. KOHLER Customer Service.
  • Verified Purchase
Quality product, easy installation, matches our sink perfectly. Exceeds expectations......
Quality product, easy installation, matches our sink perfectly. Exceeds expectations......
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  • Verified Purchase
  • Recommended
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
One of the toilets arrived broken. I am out of...
One of the toilets arrived broken. I am out of town but will return the broken toilet to a home depot when i return.
by
  • Verified Purchase
Bowl broken on arrival. Replaced but had to reschudule busy plumber. Plumber came and discovered ...
Bowl broken on arrival. Replaced but had to reschudule busy plumber. Plumber came and discovered that the top is alos cracked and chipped. Now need new tank and have to reschedule plumber. i don't know if this toilet is a good one or not since i can't get all the parts together at one time with the plumber.
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Response from Kohler Product ExpertJun 21, 2017
Hello, my name is Sarah with Kohler Co. I am sorry to hear your Memoirs toilet arrived broken. We appreciate you taking the time to provide us with this feedback. If there is any way we can assist you with this matter, please, do contact our Customer Service team directly at KohlerCustServ@kohler.com. We’re here to help. –Sarah B. KOHLER Customer Service
  • Verified Purchase
Kohler memoirs toilet
Normally toilets are just toilets, but this Kohler is beautiful. We added the Kohler soft close seat with a night light. The bathroom glows blue at night. The flush is quiet and strong. I highly recommend this toilet.
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    • Recommended
    1 found this review helpful
    Liked: Quality casting. Architectural detail. Strong flush. Installed it myself - no easier or ha...
    Liked: Quality casting. Architectural detail. Strong flush. Installed it myself - no easier or harder than other toilets (I've done three others over the years). Dislike: The handle seems a little chintzy. Installed it two weeks ago. My wife likes it, so it meets specification.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Love the toilet, hate the toilet seat recommended. Does not stay open, every guy hates that
    Love the toilet, hate the toilet seat recommended. Does not stay open, every guy hates that
    by
    Response from Kohler Product ExpertApr 12, 2017
    Hi mpowr, this is Laura with Kohler Co. I am sorry for the issue with the toilet seat. I would like to suggest a few adjustments that may allow this toilet seat to work with your toilet; please check the following:
    The bowl is level front to back and side to side.
    The tank is level front to back, not leaning forward. (remove tank cover to check tank)
    Loosen the seat bolts, slide the seat as far forward as possible and retighten.
    Loosen the tank to bowl bolts, slide the tank as far back as possible and retighten.
    If the seat has black hinge mounts, position the + nearest the front of the toilet.
    Please contact our Customer Service team at KohlerCustServ@Kohler.com if these adjustments do not alleviate the situation. We are glad to help! -M. Laura K., KOHLER Customer Service
    • Verified Purchase
    1 found this review helpful
    I purchased this toilet a couple of years ago as a replacement for a powder room toilet that was ...
    I purchased this toilet a couple of years ago as a replacement for a powder room toilet that was always getting clogged. This toilet has worked like a charm. It's seems to refill more quickly and more quietly than others. I am planning to buy another as we are upgrading another bathroom.
    by
      • Recommended
      1 found this review helpful
      Excellent product...
      Excellent product
      by
      • Verified Purchase
      I love this toilet! Works so well in my new bathroom
      Being short, I wanted a round front toilet with style to it and this was an easy choice. It looks great in the bathroom and there were no problems with installation. Perfect toilet at a good price.
      by
      • Verified Purchase
      • Recommended
      Nice toilet
      The toilet is big with a big base; so make sure your water supply line is going to fit with the dimensions of the base. We had to move my water line over a little bit. Next; do not order the pure fresh seats. The mounting hardware was not included as it was suppose to be from kohler. Then, the quick release seat attachment is physically impossible to mount with just the right amount of tension so as to make the seat not just release all the time or to stay put with enough tension. Bad design. The toilet itself is wonderful and designer - esque.
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      • DIY
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Good product
      Good looking toilet and easy to install. Seat does shift back and forth a little even though the bolts are tight but overall a nice product. Flushes well. No clogs yet.
      by
        • Recommended
        The perfect toilet!
        This toilet is beautiful and very comfortable. I ordered the round vs. elongated bowl because of space considerations (projects 2" less from the wall). I also feel the round bowl is a more traditional look for my cottage style bathroom. Highly recommended!
        by
        • DIY
        • Verified Purchase
        • Recommended
        6 found this review helpful
        Showing 1-26 of 26 reviews

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